Discontinued The Grasshopper
- Thread starter midgetsanchez
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Mr. Me2
Well-Known Member
I’ll bet today is the end of the promotionI pray because I need this in my life! I’ve almost bought the Grasshopper 3 years in a row! It’s currently sitting in my cart with the 420 discount still available. Might pull the trigger if it’s still on sale by Friday.
Baron23
Well-Known Member
I've been getting one day turn around time on RMA correspondence which is a BIG change from before.
The proof is in the pudding and I'm a bit of a "show me" guy. If my GHs (two of them) come back to me in some reasonable amount of time and properly working, then I may well change my views.
Not there yet, but so far its a rather different and improved experience at least with the RMA paperwork.
Cheers
The proof is in the pudding and I'm a bit of a "show me" guy. If my GHs (two of them) come back to me in some reasonable amount of time and properly working, then I may well change my views.
Not there yet, but so far its a rather different and improved experience at least with the RMA paperwork.
Cheers
MonkeyTime
Well-Known Member
I've got a Ti and SS waiting to go back. Both returned like yours from RMA and running so cold they barely make vapor.
I'll be keeping an eye on your situation to see if it's worth me sending mine in again. Based on new battery prices, if I can get them working, they're both up for sale. No way I'm dealing with this again!
TheBandit
Well-Known Member
I'm pleased to hear that. Like you, I also think that the proof of the proverbial pudding is in the eating. But though I've paid for pudding, I remain hungry. It's been two weeks since Hopper Labs were last in touch with me, even though I've sent them two messages through the RMA panel in that time.
On March 11th, I was told that my device would be fixed in 7-10 days. (This was like the 4th timeframe they gave me, as they'd lied about about all the other ones). But my vaporizer was not allegedly fixed until the 27th... which, if you're counting, is much longer than 7-10 days. On the 27th of March, they said they'd fixed everything and needed to confirm my address to send it back. Which I did, immediately. Of course, here it is almost a month later... and well more than a month beyond March 11th and the 7-10 day window... and they've given me NOTHING. NOTHING. NOTHING. Not even the courtesy of an apology, which they certainly owe me (along with either $250 or a working product).
I told them how to make this right. It's not hard. Just send me a working Hopper!
But they can't even do that.
Fuck 'em.
mario
Well-Known Member
Man you are just really angry. But you pretty much just keep saying the same things. We get it. You’re mad. If you really meant the “fuck em” that you keep repeating then you wouldn’t be in here reposting it again and again.
I’m going to go with what I learned growing up. If you can’t say something nice. Don’t say anything at all.
You had a bad experience. Either let it go or stop posting the same thing over and over.
I’m going to go with what I learned growing up. If you can’t say something nice. Don’t say anything at all.
You had a bad experience. Either let it go or stop posting the same thing over and over.
Cheesequake
Free Men Don't Ask
Been having a lot of issues with my other "repaired" unit the last few times I've used it. Takes me 10 clicks sometimes to get it to actually turn on and when it does work it flickers like the battery is almost dead every time even when it's full. Know for a fact it isn't the batteries either because I've got a ton and my other unit behaves as it should.
Vaporific
All who wander are not lost...
I feel for you. I really do. It's just not right how they operate and their communication style or lack thereof. Oh and their estimates - way off. I've learned to take their estimates with a grain of salt at this point. My RMA (sent in last October) was originally 3-5 months. Now they've indicated, via the newsletter, it will essentially be double that. And I had to write them to confirm that's what they meant since I interpreted what they said a couple of different ways. And they've taken days or sometimes a week or two to reply to my RMA panel message.
And remember that steel case? A buddy has been waiting on it since we were allowed to order it. Its been 3-4 years for crying out loud, for a metal case someone in a high school tech class could crank out. It's pathetic. Their priorities are messed up.
And we all want our units to work well consistently, superfluous accessories are misguided until the product works consistently well. A simple ask yet they never have succinct or accurate answers.
I’m annoyed too and bash them herein as well but not severely, however a piece of me is still rooting for them to right the ship.
Just purchased my first rig which I should receive in a couple of weeks and I’m anxious to use it with my loaner Ti to see if it helps. I’ve not had much success natively with the loaner which is a pre-order Ti like mine.
Happy Thursday to all.
mario
Well-Known Member
My SS Hopper should come in today along with the Glass. I'm interested to see if there is actually anything unique about the glass since it looked pretty standard to me on the site.
My TI hopper is kicking all the ass still. It hasn't had a single hiccup since I got it. In fact, it has operated so smoothly and consistently that I have been taking it out of the house as my only vape. Usually, I threw my omni in my bag too just in case the Hopper decided to flake on me. But I stopped doing that. I am confident enough in its performance to not even feel any worry when I take it with me.
I'm hoping that my SS performs the same way so I can see some consistency in the product line and that my TI Hopper wasn't a 'fluke' I'll make sure to update as things go this afternoon when I get home from work.
My TI hopper is kicking all the ass still. It hasn't had a single hiccup since I got it. In fact, it has operated so smoothly and consistently that I have been taking it out of the house as my only vape. Usually, I threw my omni in my bag too just in case the Hopper decided to flake on me. But I stopped doing that. I am confident enough in its performance to not even feel any worry when I take it with me.
I'm hoping that my SS performs the same way so I can see some consistency in the product line and that my TI Hopper wasn't a 'fluke' I'll make sure to update as things go this afternoon when I get home from work.
TheBandit
Well-Known Member
Fair enough. I won't reiterate the particulars of my bad experience any more, and I'll try to keep the tone of my future posts less angry. But I frankly didn't know what else to do. HL don't respond to my messages, and they have had both my money and my vaporizer for longer than I could tolerate.
I'm typically an easy-going, slack-cutting kind of guy. Peace, love, unity, and justice for all (and all that). But I have not enjoyed this experience, to say the least. HL F'd me, and so I said "F- them." And I said it more than once, because I was at the end of my rope (where I remain). Maybe that's not productive... maybe that's more self-indulgent anger-mongering than I was entitled to engage in. Maybe.
At any rate, I'll try to look on the brighter side.
Happy Thursday!
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MikeG7265
Well-Known Member
The way I see it is were all having different experiences right now. Some positive, some negative . We need to repsect each other's experiences . Just because yours is good, no need to tell people that are having bad ones how to respond and react and vice versa. We all need to understand and repsect each other . As always just my 
And I think we can agree on one thing, the only people that would put up with this stuff is us cannabis lovers .
And I think we can agree on one thing, the only people that would put up with this stuff is us cannabis lovers .
mario
Well-Known Member
I'm by no means saying that he can't react that way. I understand the frustration and anger about it 100%. It would piss me off too. I just don't think to reiterate it over and over again is productive for any of us. We have all shared our experiences and we are trying to find a way through it. Providing criticism in a helpful way I think is great! The RMA process is clearly busted badly, but hopefully, it will recover.
I guess what I'm saying is, isn't it better for all of our mental states to try to keep a positive mindset about this? Assuming positive intent and all that?
I might have come across as disrespectful and I didn't mean to. I know when something pisses me off, talking about it and raving about it usually only makes me feel worse. It was meant to be a little more positive than it came across and that was my fault.
We all have different stories with this and we are all here talking about it, obviously since there are over 900 pages. I guess I just don't want the bad ones to drown out the good ones. If we keep slamming them over and over again, I feel like they won't be able to recover and we will have done it to ourselves.
I dunno. I wasn't trying to be dismissive of another viewpoint, I was attempting to convey that maybe if we put a more positive spin on things, we will all be happier in the end.
I guess what I'm saying is, isn't it better for all of our mental states to try to keep a positive mindset about this? Assuming positive intent and all that?
I might have come across as disrespectful and I didn't mean to. I know when something pisses me off, talking about it and raving about it usually only makes me feel worse. It was meant to be a little more positive than it came across and that was my fault.
We all have different stories with this and we are all here talking about it, obviously since there are over 900 pages. I guess I just don't want the bad ones to drown out the good ones. If we keep slamming them over and over again, I feel like they won't be able to recover and we will have done it to ourselves.
I dunno. I wasn't trying to be dismissive of another viewpoint, I was attempting to convey that maybe if we put a more positive spin on things, we will all be happier in the end.
MikeG7265
Well-Known Member
Us slamming them has nothing to do with their recovery, that's all on them for how they practice business.
And I understand what you're saying, however, no amount of positivity is going to put our Hoppers back in our hands, just as no amount of negativity will either . And this is a forum where we should be able to post about our experiences however positive or negative .
And lastly, if we didnt post about our bad experiences, this forum would be empty. LOL
All I'm saying is everyone has feelings and they should all be respected and encouraged to speak out about whatever experience they have had . We're all on this together .
TheBandit
Well-Known Member
Maybe it's kismet. Maybe it's fate. Maybe my anger was rewarded, or maybe my change of heart. But in any event, Hopper Labs are returning my vape to me. And I'm so happy! The Hopper is without a doubt my favorite vape, though I've come to appreciate the rock-solid reliability and lung-busting hits that the Dynavap family can deliver.
I loved my Hopper, and haven't seen it since the February before last. It'll be quite the reunion! Happy Thursday indeed! And peace be upon Hopper Labs. They had a good vision, even if they didn't manage to execute. They're still trying, and I'm still pulling for them.
I loved my Hopper, and haven't seen it since the February before last. It'll be quite the reunion! Happy Thursday indeed! And peace be upon Hopper Labs. They had a good vision, even if they didn't manage to execute. They're still trying, and I'm still pulling for them.
I have always been perplexed by the "ghost" draw experience. Every now and then, even with a Hopper that works well, I will get a first draw that produces very little vapor. I can tell when it's happening because the air is noticeably cooler during the draw, and what little heat there is dissipates rapidly after I click the Hooper off.
The next hit is almost always at full heat and produces a normal amount of vapor.
I have a Ti Hopper with which I experienced several "ghost" draws in a row. I removed the back end and applied a green dish scrubbing pad to the negative contact point. I did the same with the contacts on battery, being careful not to scrub the blue casing on the negative end of the battery.
I reassembled the Hopper and performance was immediately back to normal.
Do you use BluTack? Have you cleaned the back end threads as well as the negative contact? Have you cleaned the contacts on the battery? Have you tried a dish scrubbing pad on the negative contact of the back end and the battery contacts?
Just curious if any of those things would help you.
The next hit is almost always at full heat and produces a normal amount of vapor.
I have a Ti Hopper with which I experienced several "ghost" draws in a row. I removed the back end and applied a green dish scrubbing pad to the negative contact point. I did the same with the contacts on battery, being careful not to scrub the blue casing on the negative end of the battery.
I reassembled the Hopper and performance was immediately back to normal.
Do you use BluTack? Have you cleaned the back end threads as well as the negative contact? Have you cleaned the contacts on the battery? Have you tried a dish scrubbing pad on the negative contact of the back end and the battery contacts?
Just curious if any of those things would help you.
Cheesequake
Free Men Don't Ask
I've cleaned everything with ISO and fiddled with it a good bit. It's pretty borked. I've got years or experience making broken hoppers temporarily work again so you can rest assured I've already tried most if not all of the tricks and then some.
Cheesequake
Free Men Don't Ask
Not sure, but it was recently returned from repair with the supposedly most up to date internal parts, so less than a few months.
LAWTHEONE
CLOUDYWITHFOG/ZEROVISIBILITY
Damn that sucks!!!
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newVaper420
Vapor Enthusiast
I always get a light hit on first draw. Never been different for me. Always flavor. Second hit is usually when it rips for me.
Baron23
Well-Known Member
To me, a lighter hit on the first draw is common to many, many vapes and to a large degree depends on how moist/dry is your flower.
I rather think that on the first draw, I'm just drying out the rest of the water content and getting the load ready for draw #2 and on.
Just a thought
I rather think that on the first draw, I'm just drying out the rest of the water content and getting the load ready for draw #2 and on.
Just a thought