Discontinued The Grasshopper

[MoltenTiger]

I had this same thing going on with my recently RMA'd hopper. Sent it back as it had similar symptoms as those you describe. Glad you've got things resolved!







Of course, we can't prove anything, but, I can TOTALLY believe that the hoppers indeed will experience some high g-forces as they are thrown from pile to pile at the postal depots. It's not BS, IMO. The thing is that it should be designed to withstand that type of handling.

Well really they should package better..
Not the first time they've claimed transit issues, packaging for RMAs is typically quite poor from HL. New units are much better protected.
It partially depends how it's received by HL, I sent it packaged in its box once, now I just send it as is and it's returned as is.
Once I even received the padded envelope stripped where it had obviously jammed a conveyor. Still got months of good use out of the hopper, but that was lucky on multiple fronts.

Today marks over a month since getting my current unit with all the latest components. I'm still waiting on RMAs since December.
I do look forward to getting them back, but I'm already spoiled for choice when it comes to vaping.

I can say from my end that it's easily worthwhile enduring the bullshit - at least until the ultra convenience that the device should offer is matched by competing product/s.

 

[JCat]

That got to look good filled with clouds !

also much nicer mouth-piece then the standard cheap hydrotube, mine after nearly years of use is looking extremely dirty and smelly and overnight ISO soak barely helps

is that the "cheap glass thing" ? lt getting easily dirty and hard to clean?

I am already on Planetvape looking at stuff ... pfff remember why I buy cheap stuff

Remember prices are in CAD though ... so prices are 75% in USD (approx. at current exchange rate)

 

[Baron23]

I had this same thing going on with my recently RMA'd hopper. Sent it back as it had similar symptoms as those you describe. Glad you've got things resolved!

Of course, we can't prove anything, but, I can TOTALLY believe that the hoppers indeed will experience some high g-forces as they are thrown from pile to pile at the postal depots. It's not BS, IMO. The thing is that it should be designed to withstand that type of handling.

Hi Joe - well, we will see. They mailed me a new body. It is scheduled to arrive on Sat so we will see if they resolved my issues. What did they do for you when yours had the same symptoms....send new body, send back the whole GH so unknown what exactly they did to resolve, or other??

As for damage in shipping...these are fairly light weight devices, particularly when shipped with battery out of the body which it is indeed shipped that way, so I would expect low levels of inertia and actual shock. Its bubble wrapped and packaged well.

Additionally, the parts are small. Try shipping a truly large circuit board(s) pre-installed in a rack mountagble ATCA chassis and you will see the world of difference. Boards are large and subject to flexing from movement and the whole thing is heavy enough that handling can cause some serious issues. Many manf of stuff like this put stick on shock meters on these devices so as to be able to assess if handling requirements were exceeded during shipping.

GH....tiny circuit board, light weight...yeah, you can damage anything in shipping but in this instance I really don't think so. And mine is not the only one right....didn't you indicate your repair had the same issues??

Doesn't matter. If I get a good working GH out of it I will happy.

Cheers

 

[JoeMama]

Well really they should package better..
Not the first time they've claimed transit issues, packaging for RMAs is typically quite poor from HL. New units are much better protected.
It partially depends how it's received by HL, I sent it packaged in its box once, now I just send it as is and it's returned as is.
Once I even received the padded envelope stripped where it had obviously jammed a conveyor. Still got months of good use out of the hopper, but that was lucky on multiple fronts.

Today marks over a month since getting my current unit with all the latest components. I'm still waiting on RMAs since December.
I do look forward to getting them back, but I'm already spoiled for choice when it comes to vaping.

I can say from my end that it's easily worthwhile enduring the bullshit - at least until the ultra convenience that the device should offer is matched by competing product/s.

All good points, Molten... I agree that the packaging is a bit sparse for shipping new units.... You mentioned that the "new" units are packaged better; this must be a very recent change because the new one I'd bought in March-ish came the same as the older ones.

And indeed, I am spoiled, so spoiled by the hopper that I have 3 now. Definitely not proud of the fact I spent all that money over two years, certainly. Kinda shameful when I think too much about it... so I don't think too much about it ... But when I had two, I went without BOTH for 2 months at one point.

And definitely would be open to competitors coming in on this... but I'll never get on board another new vape train before the wheels are put on it, so to speak.

 

[Hjalmark]

pfff I ship mine in the cheapest packaging material possible ... of course broken to hopper labs

think I pay 4 or 5 dollars for per shipping

 

[JoeMama]

Hi Joe - well, we will see. They mailed me a new body. It is scheduled to arrive on Sat so we will see if they resolved my issues. What did they do for you when yours had the same symptoms....send new body, send back the whole GH so unknown what exactly they did to resolve, or other??

As for damage in shipping...these are fairly light weight devices, particularly when shipped with battery out of the body which it is indeed shipped that way, so I would expect low levels of inertia and actual shock. Its bubble wrapped and packaged well.

Additionally, the parts are small. Try shipping a truly large circuit board(s) pre-installed in a rack mountagble ATCA chassis and you will see the world of difference. Boards are large and subject to flexing from movement and the whole thing is heavy enough that handling can cause some serious issues. Many manf of stuff like this put stick on shock meters on these devices so as to be able to assess if handling requirements were exceeded during shipping.

GH....tiny circuit board, light weight...yeah, you can damage anything in shipping but in this instance I really don't think so. And mine is not the only one right....didn't you indicate your repair had the same issues??

Doesn't matter. If I get a good working GH out of it I will happy.

Cheers

Hey Baron,

I must live in an alternate universe... I've never received a hopper without a battery in it... whether new or RMA'd.... It would definitely be better if it wasn't in the body during shipping.

Perhaps "g-force" is inappropriate, but "shock" is more like it... Tiny circuits tend to interconnect delicately but with the modularization I would hope their "doing", perhaps a little battering won't hurt it.

I haven't received my RMA back yet... It had started out by flickering blue all the time (and Caroline had said "that's normal"... total bullshit but it was working and I decided to let it go).... Then several months later it just started not turning on. I'd click and it would stay dark, then click again (and again) and it would go on and then off.... lather, rinse, repeat.... until it would work.

So they still have it in their queue. At the time I RMA'd it, they still had ANOTHER one of mine for months... Drew was cool though, and after we emailed, he agreed to repair the one they had immediately so I could return the one I had.

So I'll let you know what they do!... I hope yours come back kicking strong!

 

[Baron23]

I must live in an alternate universe... I've never received a hopper without a battery in it... whether new or RMA'd.... It would definitely be better if it wasn't in the body during shipping.

Wow, yes...I sent them my GH with battery wrapped seperately and indeed when I received it back the battery was also separately wrapped and in the box. Dunno but makes the most sense as you wouldn't want it to heat up during shipping and the battery is a lot of the weight.

I'll let you know how it turns out when I get it on Sat. I'm hoping its back to the way it was when I put the new body on it. Otherwise, back to CO it goes. LOL

 

[GrandWazoo]

Boys , it's from may 7 , when they received my 4 RMA since 2016, that they don't answer me anymore .
What happens ???

 

[JCat]

That got to look good filled with clouds !

As requested

 

[Hogni]

Hopper performance at it's best! Nice demonstration. But the mini bubbler is also a bit large and has a pretty big bulb so I'd be much in fear of breaking it by accident when carrying it in my pocket on the go

 

[JCat]

Hopper performance at it's best! Nice demonstration. But the mini bubbler is also a bit large and has a pretty big bulb so I'd be much in fear of breaking it by accident when carrying it in my pocket on the go

Depends on the pockets ... I don't go around with it in my pocket as a permanent transportation solution!

I have a "sock" for it (padded case) for when not in use ... pocketing it is for short trips (ie. hotel room to outside and back), so I'm at least not standing there in the elevator with a bunch of people with a bong filled with water in my hand!

Not sure you could make an effective water tool much smaller, personally, it's the most portable and least conspicuous one I've ever had ... won't be everyone's cup of tea of course ... but it fits my needs perfectly (never splash-back, virtually spill-proof, small enough to pocket, can be pocketed with water without fear of spilling--which looks pretty bad in public if it does spill in your pocket! )

 

[Hogni]

Makes sense. I'm happy with @DDave 's Vapor Cooler on the go.

W/o water but really good cooling and saves all the flavours.

 

[JCat]

Makes sense. I'm happy with @DDave 's Vapor Cooler on the go.

W/o water but really good cooling and saves all the flavours.

Yeah ... I've had my eye on one of those ... it's ~$70 CAD shipped though ... I was about to order one now, but I doubt it will get to me before I leave on vacation where it would truly be useful .. ... definitely on my list though ...

 

[Hogni]

From $25 USD to 70 CAD?? How much is shipment??

Worth to order a DDave Water Wand in addition if you have a VC otherwise you only would need a VC tip with cap. And give his basket screens a try and maybe his screen shaper

 

[Baron23]

As requested

YES...that's the kind of vapor density I was used to from my GH prior to its failure and the reason I rejected the performance of my repaired unit.

My new body is to arrive tomorrow and I just dearly hope to get the device back to that level of performance.

I love the vape when its working right, I'm trying to love the company as they struggle still to get on an even keel, but I haven't really loved being without a well performing GH since Feb.

But...hopefully I will be back in business tomorrow when the new body arrives.

 

[JCat]

From $25 USD to 70 CAD?? How much is shipment??

Worth to order a DDave Water Wand in addition if you have a VC otherwise you only would need a VC tip with cap. And give his basket screens a try and maybe his screen shaper

Shipment is $25 USD. $50 USD ~= $70 CAD

Edit: and that will take generally 8-12 business days to get to me at that price!!!

(USPS First Class International is NOT First Class ... )

 

[Hjalmark]

I don't know what anyone is talking about but God damn I am drunk and high, eating fermented fish and potatis and washing down the piss taste with some burned alcohol

Happy summer solstacies everyone!

Lets party!

 

[Easywider]

Anyone heard any reports about this one ? The size and the unbreakability is nice but I wonder how well it would cool ?

https://www.ebay.com/itm/Grasshopper-vape-No-Spill-mini-bubbler-/282417762414

 

[newVaper420]

Welp, I emailed hopper. Also updated my RMA. They told me to check in in 3 weeks. No response. Oh boy.

 

[Hogni]

I don't know what anyone is talking about but God damn I am drunk and high, eating fermented fish and potatis and washing down the piss taste with some burned alcohol

Happy summer solstacies everyone!

Lets party!

Hakarl or Surstromming?

 

[kbrown5523]

Well, I finally decided to go ahead and start the process for my RMA'd hoppers that are running too cool. I was going to add on to my existing warranty request but I couldn't see how to do it since it had been closed. When I went to start a new warranty request it said that if it's regarding an already warrantied one to reopen the closed one, but I can't see how to do that. So, I emailed them and got this back...


*Attention, support is currently backlogged. It will take us a bit longer to respond to your message. We expect all messages to be responded to by Thursday June 28th.

 

[MoltenTiger]

Anyone heard any reports about this one ? The size and the unbreakability is nice but I wonder how well it would cool ?

https://www.ebay.com/itm/Grasshopper-vape-No-Spill-mini-bubbler-/282417762414

I have one of these. I don't use it much as I don't use the normal front end after getting the PFE..

But the 3D printed bubbler is pretty nice. It's undyed PLA plastic with a 4-hole perc and a robust spill proof design. It rips. Mine came with a syringe, it's designed for a specific water volume to be spill proof and function. It can be any orientation when stored. No risk of leakage in pocket, minimal if loose in a bag. It's actually engineered remarkably well. If you really must, you can spill droplets by violently shaking, or turning the bubbler in a certain pattern.

I will say I prefer glass cooling options, just as a personal preference over plastic - though I have had no issue with plain water kept in the plastic, even after months. It seems to have held up well over.. a year or so..
Approx half the time I've had it, maybe more, I haven't even had a Grasshopper to use it with! What a riot.

It's worth pointing out too, the PFE allows for easy single handed operation due to the secure quick fit joint. Using the pen end and a bubbler requires two hands, it's much nicer and simpler having things semi-securely interface.

A short bent stem with 14mm female tapered joint or even a small glass adapter is all that's required to massively improve the hoppers signature.
There's many options, certainly it's best to have access to multiple. Cooling add-ons are basically vital to getting the most out of the GH, and that 3D peinted bubbler is nice. And super durable, unlike most glass.

In terms of cooling, honestly I need to try it again before saying properly. I remember it being decent, flavour preserving and still a throaty hit, but smooth and very tolerable. On the money and complimented by a weirdly satisfying mouthpiece (straw style and surely civilized).
I'm keen to give it a go again.
Going to a Banff Mountain Film Festival screening tonight, was already planning on taking the GH Feeder (also top quality kit)...
Might have to bring along the 3D printed pocket bubbler too.
Been enjoying the day so far with a nice little set up that's quickly become a favourite..

The little incycler knock off is great, the best rig I've scored for the hopper off DHgate yet. You don't need a drop down to use it either, but it is more comfortable with one and very stable - that's a lot of overhanging weight which it handles flawlessly

 

[elykpeace]

The continuous ring on my Ti backend is broken in 2 places. Get Blinky lights more frequently but if I hold the clicker at an angle it stops the blinking. Or I can hold the clicker down and the blinking stops. So I'm not sure what's going on but in going to try and request just a backend replacement since I know that's the only issue..

What causes this? Just repeatedly clicking it on and off? Glad it's still working but maybe on its way out the door .. I think my SS is a newer version and I might have been misinformed about the fresh off the line status of my Ti.

Clicking the SS on vs ti feels different so maybe it's just an old backend? What number backends are we up to and are they going in order?


Thanks guys I feel my journey to rma land is beginning Haha

 

[MoltenTiger]

The continuous ring on my Ti backend is broken in 2 places. Get Blinky lights more frequently but if I hold the clicker at an angle it stops the blinking. Or I can hold the clicker down and the blinking stops. So I'm not sure what's going on but in going to try and request just a backend replacement since I know that's the only issue..

What causes this? Just repeatedly clicking it on and off? Glad it's still working but maybe on its way out the door .. I think my SS is a newer version and I might have been misinformed about the fresh off the line status of my Ti.

Clicking the SS on vs ti feels different so maybe it's just an old backend? What number backends are we up to and are they going in order?


Thanks guys I feel my journey to rma land is beginning Haha

The newest back ends seem to have white dots on the clicker mechanism.

Look above the 2 and H

 

[elykpeace]

If the white dots is an indication of newness the SS is new and ti is not.


What a jerk.. anyways guess I'm lucky to have the spare. Hopefully it doesn't take months to recieved a new backend

Also @MoltenTiger the continuous metal ring thats broke is on the inside of the backend. That part is fine but I have retangle notches out of the ring you show on the old backend and new SS backend has the two white dots