studmuffin
Well-Known Member
Did I wander in on a food fight in the elementary school cafeteria ?!?! Sheeeeeesh, . . . ,
Discontinued The Grasshopper
- Thread starter midgetsanchez
- Start date
Thcgos
Vape Addict
I said I wouldn't reply... But here we go *sigh*
I spy with my little eye someone who has not been paying attention to the real world.
Incase you haven't notice there are plenty of much more reliable handhelds.
Solo, Pax2 and prima come to mind
The solo I have personally punished (over a long period of time) and there have been 0 problems.
If you speak to any solo user they will all say the same thing.
RE: "My precious Toyotas" perhaps if you put it into context, it would help. Slcdco was continually making reference to the car industry, so I thought I would put it into terms he may understand and also give a valid example of how one manufacturer overcame defects and saved money too..... Perhaps something that could be applied to an industry and company relevant to this thread **cough cough GHL and the vape industry**
If you actually read my argument properly, you would see that I never said that GHL should start with 0 defects....
I outline an approach which there will always be defects, but as each one arises, you do a root cause analysis and take every endeavour to ensure it does not reoccur. I specifically mentioned continuous improvement. Please reread.
So thanks for reiterating my point, again, sans Toyota reference...
What if your brand new "computer" broke down 6 times in a row... Always with the same problem? Similar to something that is happening here, no?
Hot back ends just to name one...
No need to get aggressive, I won't bother responding on the matter again.
slcbdco
Brewer, Lobbyist, Vaporist
The unit that is shipping is the final version. The "improvements" are made when/if they discover a way to prevent failures they've seen in past devices. This is common in manufacturing, that's why car manufactures stamp the production date on the door. As they discover things, components and processes change slightly, but that's why a 4 series built in January of a year could have a recall that a 3 series built in July might not.
Not to mention if a unit does fail, they replace it with the most up to date component, not the old one you had. The most important component the real alchemy/magic sauce is the heater and apart from process tweaks to address the red/blue light temp sensor issue is exactly the same in a unit built in July as today.
The units shipping are All v.1 not betas not v.1.7 the tweaks make it maaaaybe v.1.0.0.0.1
And as I said failing components are always replaced with the newest version so only one of these things can be true:
Either there are still Grasshoppers out there from July that work fine and haven't broken
or:
100% of operating units are the most current version.
Either way, this is not a beta this is a final product.
Not to mention if a unit does fail, they replace it with the most up to date component, not the old one you had. The most important component the real alchemy/magic sauce is the heater and apart from process tweaks to address the red/blue light temp sensor issue is exactly the same in a unit built in July as today.
The units shipping are All v.1 not betas not v.1.7 the tweaks make it maaaaybe v.1.0.0.0.1
And as I said failing components are always replaced with the newest version so only one of these things can be true:
Either there are still Grasshoppers out there from July that work fine and haven't broken
or:
100% of operating units are the most current version.
Either way, this is not a beta this is a final product.
What will be going out from now on should be the final product. What was being sent out to backers was, in essence, the beta version.
I never once said that EVERY vaporizer in production isn't reliable, however, I know at least the pax 2 has also had it's fair share of problems, mostly related to the mouthpiece. Also, Arizer is an established company with lots of resources and experience. Vapir is an established company (they've been around for 19 years at this point, though not necessarily with the same name) with lots of resources and experience. Ploom is an established company with lots of resources and experience. None of the products you mentioned are the first products offered by those companies. Ploom's first vaporizer was a disaster. No one bought it and whoever did reported constant problems. Ploom didn't put out a good, reliable vaporizer until the original Pax. Many people don't know that the Pax was not Ploom's first vaporizer precisely because the first product they put out was such a disaster. It's hard to even find any information on it anymore. The first ploom vaporizer was so terrible that they've effectively erased all evidence of its existence. The only reason I know about it is because I read an article about Ploom a year ago and the founders talked about how terrible their first vaporizer was. The 3rd vaporizer they put out, the Ploom Model Two, was also a disaster. Your comparison is like saying that a new electronics producer is terrible because in it's first year it didn't perform as well as Apple or Microsoft (by the way, both of those companies had a pretty rough start). It's just not a fair comparison. You can't compare established powerhouses of an industry with decades of experience to a brand new company in it's first year of production.
And that is exactly what HL is doing. However, it should be expected that a much smaller company with much less resources (And that has a lot of pressure to just deliver the product to it's backers. What do you want? Faster delivery or a reliable product? You can't always have it both ways) won't necessarily be able to implement those changes as quickly as a company like, say, Toyota, which has hundreds of millions of dollars worth of resources at it's disposal.
The device absolutely existed when you ordered it...in beta form. The iPhone 7 probably exists right now, but it's in beta. The grasshopper was not yet available for retail sale. If it were available for retail sale then it wouldn't be a pre-order. You would have ordered the product and received it in the mail a few days or weeks later, depending on location. You pre-ordered the finished product and that's what you will get. However, up until now, everything that was going out was, in essence, a beta version of the final product.
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J.D.420
420th Dragoons
Hey everyone just popping in for a quick long term reliability update. I've had my stainless steel grasshopper no. 000044 for exactly six months to the day and it's been chugging along nicely without a problem. Haven't had to send it in once (knock on wood). I'm a fairly moderate user so my experience might not be typical but overall I'm very pleased with my hopper. Hang in there guys its worth it! 
Could you tell us how you use it? Like what temp settings? cool down draws? glass use? one hitter or several in a row? how many loads per battery?Hey everyone just popping in for a quick long term reliability update. I've had my stainless steel grasshopper no. 000044 for exactly six months to the day and it's been chugging along nicely without a problem. Haven't had to send it in once (knock on wood). I'm a fairly moderate user so my experience might not be typical but overall I'm very pleased with my hopper. Hang in there guys its worth it!
I'm just looking for patterns for happy grasshoppers.
tr33sPlease
Well-Known Member
Cool, I didn't know I could order the iPhone 7 already in beta form. Where do I sign up?
You are saying that after the backer's are done, then the finished product will be sent out to all preorders. That things should work well and people shouldn't be on their third, fourth, fifth or sixth replacement, since things will work well and shouldn't need more than one replacement, since it is a finished product (yes, I don't expect that every hopper coming off the line will be perfect). Sweet, thanks for the insider info.
YaFreekin Right
Well-Known Member
Of course the next iPhone is in a closed/internal beta form.
Those that have received multiple replacements did not received the current version the first time(& likely subsequent times). The hope is that the current version failure rate is very low.
tr33sPlease
Well-Known Member
Of course it is...they might have the iPhone 7s in some sort of prototype phase as well.
I hope so too about the failure rate.
moondog
It's an obsession but it's pleasin'
Two interesting points, one of which I agree with. I think #1 is an excellent idea; #2 I have a different take on. Seems like allowing people to add to a pre-order is a way to reward those folks who helped fund GHL early on. I can see merit in that idea while also agreeing that it does cause "feature creep" type problems when trying to hit shipping dates. Using idea #1 might help mitigate those problems.
420engineer
Well-Known Member
it is only my opinion, formed over the later quarter of this thread, but the failure rate seems to have noticeably tailed off, worth fewer posts reporting returns as the page numbers increased, broken records aside that is. might be time to place that order 
skyvaper
Well-Known Member
# 1 would eliminate # 2 and would support the idea to modify orders at any time. Lets say your at a new resturant and you want to give it a try. You order your food and they say about 5 minutes. 10 minutes go by and you have to ask whats going on. They say we're preparing everything fresh and it may take a bit more time to get my order out. Another 5 minutes go by and you see John who ordered the same thing you did but is now ordering just one more as his food is coming out so they may as well grab from the next order. Bob, Chris, Zach, Craig all do the same thing. 5 minutes has turned into 5 hours. Although you make a good point I dont personally see merit in something thats potentially causing my business to miss goals and frustrate my customers. When people say its just an estimate I get it. But thats been an easily identifiable problem for years now so why not fix it? Disapointing your customers on a regular basis is not good customer service. Ill give credit where credit is due and its not in customer service. I'm not angry or upset and will patiently wait for my turn but I am disapointed.
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FizzNuggets
Well-Known Member
I'll join you this morning. My hopper beat my crop in by a couple weeks, sooo, until then it will just have to mingle with the ladies.GH on my desk @ work. It's that stealthy.
Edit: having trouble embedding from tablet. Direct link https://www.instagram.com/p/BBXBTzmtRQC/
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Vaperist
Well-Known Member
i tried to search this tread but didn't find what voltage (V) of Hopper batteries are?
the thing is, i just received X-tar charger i ordered. and it doesn't charge batteries for my wireless mouse. because mouse batteries are working at 1.5 V. and this charger thinks that those week batteries are dead. it is trying to revive them, and then say that battery is dead and don't charge it. chargers manual say that it works for batteries starting with 3.5 V. so very hopping that Hopper batteries are about that voltage.
the thing is, i just received X-tar charger i ordered. and it doesn't charge batteries for my wireless mouse. because mouse batteries are working at 1.5 V. and this charger thinks that those week batteries are dead. it is trying to revive them, and then say that battery is dead and don't charge it. chargers manual say that it works for batteries starting with 3.5 V. so very hopping that Hopper batteries are about that voltage.
Gregori
CannaBoss
Nice garden!I'll join you this morning. My hopper beat my crop in by a couple weeks, sooo, until then it will just have to mingle with the ladies.
Edit: having trouble embedding from tablet. Direct link https://www.instagram.com/p/BBXBTzmtRQC/
3.7V
J.D.420
420th Dragoons
I use a mix of glass and straight hits. Temp setting 4 for straight hits and 5 with glass, usually around 3-4 hits per sesh. If I really try I can kill a fully packed load in one hit but my lungs just can't take it.
I'd say I get abut 2 1/2 loads per batt with a half full bowl. I'm more of a sipper than a ripper.
Vaperist
Well-Known Member
tnx! so charger is good for a Hopper then.
slcbdco
Brewer, Lobbyist, Vaporist
I use a mix of glass and straight hits. Temp setting 4 for straight hits and 5 with glass, usually around 3-4 hits per sesh. If I really try I can kill a fully packed load in one hit but my lungs just can't take it.
That's the great thing about the Grasshoppper, it's very versatile. Since I have two now, I mostly use the grasshopper the way it was "optimally" designed to be used which is a personal device for 4-5 very flavor full hits with just a pinch of material.
In a group setting at home, I still pack enough for one person and wether it's straight or through water, everyone finishes their bowl at their pace and then passes the Grasshopper to the next person to load for themselves.
This way people can use the strain of their choice, have as much or little as they want and get delicious fresh tasting hits.
On rare occasion where I really can't reload it for awhile, like at the State Capitol (not because you're not allowed to have cannabis at the Capitol, this is Colorado after all, it's just those jars smell strong when you open them, where the Grasshopper, once loaded doesn't smell, in this sort of circumstance I use it for like of a better way to describe it "o-pen style" (Bad references since o-pen just got busted for pesticides) which is to say, I load it up pretty backed (which I in general don't recommend because airflow is inverse proportional to pack).
So I load it very tight and full, and at temps 2-3 you can get great taste and effect without clouds, the height of discretion. Taking a maintenance hit like that, the bowl will usually get me through a full afternoon of hearings.
That said, I don't think the GH is optimal used that way so if someone is looking for a good starting point, I'd say, fill it no more than half way with fluffy or hand ground cannabis with a draw speed that if 10 is FAST and 1 is very slow, around 4 or so and a long draw. Anywhere temp 3 or above, I think it's hard to find a vape with that much flavor and that big of a cloud, and impossible to find one that can deliver that in 5 seconds.
I just had the Elo vape arrive yesterday. I will wait on my judgement of it but what I can say so far is that the 5 second startup time on the GH really is the killer feature when on the go. The Elo is yet another vape that by the time it's ready, (which is faster than Crafty or Pax2) you can literally load an empty grasshopper and take a few hits. I know this because now this is the first test I do on new vapes.
I also realize I inadvertently made my judgement on Elo, mivape, which is to say, for all its learning curve and that I didn't even use it anymore, I loved the Firefly right away, same with the Grasshopper. I like the mivape but again rarely use it when the Grasshoppper is right there!
Borrowing my used car salesman knowledge again, I think the reason the Grasshopper is going to do well in the market is the same reason that from a sales perspective, the best used cars are actually Saabs. Are Saabs unreliable pieces of garbage made by a company that no longer exists? Sure! BUT HAVE YOU DRIVEN ONE!
Unlike Toyota, Honda etc buyers, who shop around forever and are indecisive and always make the mistake of caring about price over condition which on margin (let's say you had to put in a new transmission for $2,000, there shouldn't be a $2,000 swing between comparable cars unless there is a REASON, and that reason doesn't bode well for the cheaper one) is far less important in practice and cost the mechanical condition, Saab buyers (granted they're also more informed) are great to deal with because either they LOVE the one you have and buy it, or the LOVE someone else's and buy it. They don't spend weeks comparing because since Saabs have actual personality, a person can actually make a choice.
Sure everyone wants a device that never breaks, for those like me who would rather be stuck on the side of th road in a Saab with the top down, trying to master the Firefly technique than driving the speed limit in a Corrolla sipping a Pax, then the Grasshopper is the way to go.
Alternatively if you want fast shipping get an Elo, reliability Pax2. In my experience those vapes deliver on those features.
biohacker
H.R.E.A.M
Jesus fucking christ is a good summary of the last few pages here...... WOW! I wish more people actually had GH's, so this thread could be more useful. I will have my repaired GH today or tomorrow, so it will be "recent", and I will tell it like it is, bad and good.
Get it in a few months?
Seriously??
Did you not read about the report (shipping thread at least) where the customer was outright DENIED warranty simply because he actually USED his unit? Heaven forbid!
He did eventually get it resolved (I think).
Also, is it possible to stop fucking talking about CARS in this thread!??
Get it in a few months?
Seriously??
Did you not read about the report (shipping thread at least) where the customer was outright DENIED warranty simply because he actually USED his unit? Heaven forbid!
He did eventually get it resolved (I think).
Also, is it possible to stop fucking talking about CARS in this thread!??
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slcbdco
Brewer, Lobbyist, Vaporist
"He did eventually get it resolved" EXACTLY! My Firefly got shippped back twice. You know what never got resolved though? I like the Grasshopper better than the Firefly.
EDIT:
Here is an I interesting bit of speculation, seems like there are a fair amount of resold GH'S out there if this eBay list is to be believed: http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=grasshopper vaporizer&LH_Complete=1&LH_Sold=1&rt=nc&_trksid=p2045573.m1684
So is it the case that GH is honoring those warranties also (assuming, as I don't, a failure rate so high that necessarily there must be a failure in this subset) or is it that so far, there hasn't been a failure in that cohort of devices?
It seems if there were folks who bought second hand whether eBay or elsewhere would be complaing about not having their warranties honored by now if, the assumption is a high rate of failure.
Even with a average to low rate of failure (which I do assume) SOMEBODY should be left on the lurch by now if that was happening.
Which makes me think these guys are just standup and honoring warranties to the person with possession, like cops but awesome!
For full disclosure, I have NO IDEA what their policy is (and no I'm not going to ask), I just think that as others have said, there's a silent majority of happy hoppers out there ...
I've vaped to Elo chips so far today, still getting the hang of it and verdict is still out, I've also used my GH today, and it's still clear the GH is a "better" multi-purpose device. Also higher build quality and form factor, certainly bigger clouds.
It could be I need to learn how to hit the Elo, perhaps this unit has some defect (doubt that), it does give great flavor though! My point being is the GH like a Saab or BMW or Audi, your emotional response is instant, not vauge and no learning curve.
EDIT:
Here is an I interesting bit of speculation, seems like there are a fair amount of resold GH'S out there if this eBay list is to be believed: http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=grasshopper vaporizer&LH_Complete=1&LH_Sold=1&rt=nc&_trksid=p2045573.m1684
So is it the case that GH is honoring those warranties also (assuming, as I don't, a failure rate so high that necessarily there must be a failure in this subset) or is it that so far, there hasn't been a failure in that cohort of devices?
It seems if there were folks who bought second hand whether eBay or elsewhere would be complaing about not having their warranties honored by now if, the assumption is a high rate of failure.
Even with a average to low rate of failure (which I do assume) SOMEBODY should be left on the lurch by now if that was happening.
Which makes me think these guys are just standup and honoring warranties to the person with possession, like cops but awesome!
For full disclosure, I have NO IDEA what their policy is (and no I'm not going to ask), I just think that as others have said, there's a silent majority of happy hoppers out there ...
I've vaped to Elo chips so far today, still getting the hang of it and verdict is still out, I've also used my GH today, and it's still clear the GH is a "better" multi-purpose device. Also higher build quality and form factor, certainly bigger clouds.
It could be I need to learn how to hit the Elo, perhaps this unit has some defect (doubt that), it does give great flavor though! My point being is the GH like a Saab or BMW or Audi, your emotional response is instant, not vauge and no learning curve.
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420engineer
Well-Known Member
any UK buyers able to advise on customs VAT for the unit?
Vaperist
Well-Known Member
just ask HopperLabs to specify that it is a gift/pen worth $ 30 in that invoice.