triskelion
Member
Hopper labs would have a valid reason not to honor warranty claims.
A very interesting and good point! Not jumping on this yet, not for that reason, but I’m not usually an early adopter and, as I said earlier, I’ve always leaned toward portability rather than being tethered. Not a big deal but my preference.Hopper labs would have a valid reason not to honor warranty claims.
I'm lovin' it.It is all good with us if people want to develop 3rd party stuff. We have encouraged more than a few people who have reached out to us over the years requesting specifics to aid in their development. Anyways, not a big deal, and we wish everyone the best. To be clear, we have zero intention of trying to stop or litigate against these types of mods.
More Updates:
The temporary space we are in had the power service upgrade completed last week. Now we have the necessary power available to get everything running. We have rebuilt damaged workbenches, and setup is coming along nicely.
Production of the heating units will start again by next week. We have some inventory, but having the line operating is essential to keep the supply flowing smoothly.
We should have the warranty system fully operational within two weeks. We are almost complete with the inventory of in-house warranty units. There will be options for these people and replacements for any units that were lost.
Last I thought I would drop in a little more info about the Hopper io to get us back on a positive note. The device should likely have its own thread, so maybe someone wants to create that and compile info there.
Hopper io --- io = instant on
- Zero heat-up time. Click it, and it is ready to use right away
- Temp high end is now 430f/221c
- Complete redesign of the backend (50% reduction in contact surfaces, gold plating on existing surfaces, black plastic molded into machined tick marks for better visibility, smoother dial action, increased battery contact pressure, and self-cleaning battery contact.)
- Completely new internal heater topology allowing 65-watts of power, greater efficiency, cooler operation per-unit extraction.
- Many many other changes which I will get into as we roll out more info online.
It is all good with us if people want to develop 3rd party stuff. We have encouraged more than a few people who have reached out to us over the years requesting specifics to aid in their development. Anyways, not a big deal, and we wish everyone the best. To be clear, we have zero intention of trying to stop or litigate against these types of mods.
Great reply.It is all good with us if people want to develop 3rd party stuff. We have encouraged more than a few people who have reached out to us over the years requesting specifics to aid in their development. Anyways, not a big deal, and we wish everyone the best. To be clear, we have zero intention of trying to stop or litigate against these types of mods.
More Updates:
The temporary space we are in had the power service upgrade completed last week. Now we have the necessary power available to get everything running. We have rebuilt damaged workbenches, and setup is coming along nicely.
Production of the heating units will start again by next week. We have some inventory, but having the line operating is essential to keep the supply flowing smoothly.
We should have the warranty system fully operational within two weeks. We are almost complete with the inventory of in-house warranty units. There will be options for these people and replacements for any units that were lost.
Last I thought I would drop in a little more info about the Hopper io to get us back on a positive note. The device should likely have its own thread, so maybe someone wants to create that and compile info there.
Hopper io --- io = instant on
- Zero heat-up time. Click it, and it is ready to use right away
- Temp high end is now 430f/221c
- Complete redesign of the backend (50% reduction in contact surfaces, gold plating on existing surfaces, black plastic molded into machined tick marks for better visibility, smoother dial action, increased battery contact pressure, and self-cleaning battery contact.)
- Completely new internal heater topology allowing 65-watts of power, greater efficiency, cooler operation per-unit extraction.
- Many many other changes which I will get into as we roll out more info online.
On max temperature how many hits do you normally get? By accident my hopper was at max temperature and I cashed the bowl in 2 massive glorious clouds. I could not believe it. Towards the end of the second hit I could taste the bowl was done. I tried a third no vapor. the avb was not charred, no green just perfectly vaped herb. How is this possible?
Yeah exactly what I was thinking too!The dude just asked what work-around was used for the back end. If anyone saw ulterior motives in that then trust me you're too f****** high
Ever hear of peer-to-peer learning or science? Advancements get made faster by sharing information
As a sober bastard, the initial question came across as transparent curiosity with just the slightest hint of maybe being impressed a little bit. Smh.
That's why I never understood the belligerent attitude you sometimes see on the reddit Hopper sub. If I were that angry I think I'd wait until I cooled down a bit before posting rather than come across as a juvenile hothead.The ganja is a great teacher of patience and may have played a roll in keeping this exchange fairly civil.
First of all, I'd reckon the average Reddit user is considerably younger, but more than that, fc.com especially excels in moderation. I've never seen a forum nearly as large as this, with such a strict and neutral moderation. I've been a user on many boards and I've been admin of a forum full of stoners with a couple hundred postings a day in its peak time, and none is or was like fc.com. Cudos to the administration here!I never understood the belligerent attitude you sometimes see on the reddit Hopper sub.
And glad you didn’t get hurt in the accident!My fine point tweezers saved the day. My native frontend wasn’t screwing on all the way after cleaning it this weekend. And since I’ve been using my Hopper A LOT the frequent bruising between fills must’ve loosen it a bit. All is good as new again. My pre order Ti continues to shine after its RMA, simply amazing all over again. And I couldn’t wait to use it when I got home after work.
I was in a car accident today after work just outside of my office. I had just plugged in my Hopper to charge - and I had NOT partaken and was waiting to do so closer to or when I got to the gym - and two morons hit each other and one hit me. And I was stopped too. Luckily everyone was OK and I almost forgot I had the Hopper in one of the center cup holders in its wonderful leather case from Ratchett with the mag charger on it while the Hopper rests in the case - with a herb vial. I quickly threw everting in my bag as the cop arrived. It wouldn’t have been an issue but I didn’t want to deal with it and rather focused on the accident. But it goes to show I enjoy the mag charger again too for mobile reasons (my two Nitecores serve home duty).
Off to see the Wizard, er Hopper...
Thanks. I wasn’t even moving either. After the officer arrived and we surmised that all three cars needed to be towed, she told us to remove anything from our vehicles that we needed, so I unplugged my Hopper and threw it and the mag charger in my bag along with a few other car essentials. I forgot the cig lighter adapter though - doh! She didn’t peek into my car not that I had anything incriminating in plain site nor had I partaken at all yesterday at that point. I certainly did when I got home - love my Hopper all over again! It’s my daily driver and the one I use the most. It’s just too friggin easy and quick and it really packs a punch hitting harder than my other few vapes.And glad you didn’t get hurt in the accident!
The warranty will be the same