Discontinued The Grasshopper
- Thread starter midgetsanchez
- Start date
Baron23
Well-Known Member
Oh, good...so they are as unresponsive to their retailers as they are to us. Good to know. sigh
Hjalmark
Oldest boy alive
Baron23
Well-Known Member
You said that they had to prepay for their order in Nov of 2016 and then didn't get their stock until mid-2017, a period of approximately 7 months.
How is this responsive at all?
Reread my post....it was in reference to Hopper Labs, not VDN.
Cheers
Cheesequake
Free Men Don't Ask
Just so you guys know Caroline is offering a prepaid label for warranty returns now. My back end is getting really hot and I submitted a claim but I think I'll wait until people are posting about getting them back before I send it in.
Hogni
Honi soit qui mal y pense
Thanks for clarification! It was indeed my misunderstanding which I recognized by the last post of @Mr.Sifter
Yep, as I've said in the past this behaviour tells a lot about GHL - but still love their product!
Yep, as I've said in the past this behaviour tells a lot about GHL - but still love their product!
Baron23
Well-Known Member
I'm with you on this, my friend...both parts.
JoeMama
Well-Known Member
Just trying to catch up on The State of GHL these days; I don't get much time to sit in with you folk like the old times 
In the past two months I'd happened upon two friends that were ready to upgrade from their current modes of vaping/smoking, and they are set on getting Hoppers. In fact, one of them by now has already placed his order.
Obviously, they're choice is informed, as I'd given them all the backstories, problems, etc, surrounding the rollout of the Hopper. So they have "fair warning".
Since I've been out of the regular loop on our beloved forum here, and having browsed a bunch of pages recently: Is there a sense of dread or anything out there about the State of GHL?
Seems they're still making excuses for things like repair turn-arounds, and that there are still new product delivered DOA?? Stuff that I would have hoped by now there'd be a minimum noise-level on negative chatter...
'Course, I'm not looking for individual heartache stories (I'm sure those who have had negative experiences have already typed their fingers raw on here... But... if there are any regulars here that think they have a good albeit informal sense of GHL's customer satisfaction rating, I'd love to hear!
And hey, @disGRUNTled , I got that GRAV 7" bubbler today! It's perfect! I love how the PFE fits so perfectly in there, too. So thanks again for pointing me to them!
In the past two months I'd happened upon two friends that were ready to upgrade from their current modes of vaping/smoking, and they are set on getting Hoppers. In fact, one of them by now has already placed his order.
Obviously, they're choice is informed, as I'd given them all the backstories, problems, etc, surrounding the rollout of the Hopper. So they have "fair warning".
Since I've been out of the regular loop on our beloved forum here, and having browsed a bunch of pages recently: Is there a sense of dread or anything out there about the State of GHL?
Seems they're still making excuses for things like repair turn-arounds, and that there are still new product delivered DOA?? Stuff that I would have hoped by now there'd be a minimum noise-level on negative chatter...
'Course, I'm not looking for individual heartache stories (I'm sure those who have had negative experiences have already typed their fingers raw on here... But... if there are any regulars here that think they have a good albeit informal sense of GHL's customer satisfaction rating, I'd love to hear!
And hey, @disGRUNTled , I got that GRAV 7" bubbler today! It's perfect! I love how the PFE fits so perfectly in there, too. So thanks again for pointing me to them!
MonkeyTime
Well-Known Member
I think this is the same scenario outs always been, sometimes they do, sometimes they don't. Just sent in my Ti after less than a month after its last trip in, no free shipping, and I asked. A month ago she sent me a label without asking.........
Just trying to catch up on The State of GHL these days; I don't get much time to sit in with you folk like the old times
In the past two months I'd happened upon two friends that were ready to upgrade from their current modes of vaping/smoking, and they are set on getting Hoppers. In fact, one of them by now has already placed his order.
Obviously, they're choice is informed, as I'd given them all the backstories, problems, etc, surrounding the rollout of the Hopper. So they have "fair warning".
Since I've been out of the regular loop on our beloved forum here, and having browsed a bunch of pages recently: Is there a sense of dread or anything out there about the State of GHL?
Seems they're still making excuses for things like repair turn-arounds, and that there are still new product delivered DOA?? Stuff that I would have hoped by now there'd be a minimum noise-level on negative chatter...
'Course, I'm not looking for individual heartache stories (I'm sure those who have had negative experiences have already typed their fingers raw on here... But... if there are any regulars here that think they have a good albeit informal sense of GHL's customer satisfaction rating, I'd love to hear!
And hey, @disGRUNTled , I got that GRAV 7" bubbler today! It's perfect! I love how the PFE fits so perfectly in there, too. So thanks again for pointing me to them!
Also got one and like it, but it can get chuggy fast with a couple extra drops of water. Perfect for small vapes with open airflow like the night and Tubo/X. She's a keeper!
Cheesequake
Free Men Don't Ask
Oh weird. I had to send my old one in a few times and never got a label.
Last edited:
Hammahead
Well-Known Member
Focus form factor, larger battery and Hopper performance: I might consider to use that thing as a dildo. Seriously, I'd pay _big_ money for something like that.
>$200 spent on return warranty shipment to-date, and never received a prepaid shipping label or anything at all to make up for the monthly returns or so.
Dealing with a distributor out of Southern Ontario to get it repaired now, since they are helping me out, of their own accord just to be nice and helpful, and that is working well so far (except that I still don't have a working SS hopper and my Ti one is starting to act up too). They offered to pay shipping, unlike HL, but CP was a day late delivering it anyways so they refunded my shipping costs
(FYI-Anyone shipping Xpress Post or Expedited here in Canada, if you watch the tracking and it arrives past the Delivery Standard date, spend the 2 minutes filling out the online form and you'll get a cheque in the mail ... I do this whenever they are late, which for my location, is probably at least 1 out of 5 times I send something within Ontario)
RablabAlex
New Member
Hjalmark
Oldest boy alive
I am living in the wrong country
Cheesequake
Free Men Don't Ask
I'm probably way late on this but I just found out the batteries are only supposed to last 100-200 charge cycles...that seems extremely low. The four I got with my used unit all need replacing I'm pretty sure.
Source: trouble shooting infographic on ghvape.com
Source: trouble shooting infographic on ghvape.com
Last edited:
probably just an average including bad handled batteries because all of mine, even the the GHB 1, still can vape more than a bowl and probably have 200+ cycles
still hoppin, lately I don't even bother to plug in my desktop vape but also low tolerance atm so two chambers at the evening are all I need
still hoppin, lately I don't even bother to plug in my desktop vape but also low tolerance atm so two chambers at the evening are all I need
viciouselbow
Well-Known Member
Damn, this thread is quite the paradox in the sense that a company that has produced a seemingly perfect vaporizer according to so many is being vilified to a high degree.
Cheesequake
Free Men Don't Ask
Definitely my favorite vaporizer when it's working 100%. There are better tasting vapes for sure but nothing as easy to use AND flavorful as the GH.
MoltenTiger
Well-Known Member
Their FAQ section on the site says:I'm probably way late on this but I just found out the batteries are only supposed to last 100-200 charge cycles...that seems extremely low. The four I got with my used unit all need replacing I'm pretty sure.
Source: trouble shooting infographic on ghvape.com
As they're such small capacity and with Li-ion chemistry, they are relatively easy to fatigue.
I'm pretty sure the 150-250 figure arrived with the newer GHB2. If you have old batteries, especially if they're older than 6 months with frequent charges, new batteries should make a noticeable difference in performance.
That was another fun piece to make bro, thanks for the work! I really enjoy the Blackwood, hoping you do as well. You gotta admit the feel and finish of it are so sleek, I love it. Being so dense and solid you should never have any trouble with it. Pls keep me updated on how it performs and thanks again!