Discontinued The Grasshopper

[Hjalmark]

Just curious .... you can polish off 0.3 to 0.4g in 2 bowls/4-6 hits in less than 5 minutes including loading, unloading, and cleaning? Because that is what a working Hopper does for me ... I should definitely pick up a dynavap if it can do this for me ... I was under the impression it wouldn’t work for larger and back to back bowls ... where it could quickly be done in a setting like standing outside a hotel for instance ...

Yep there is my problem in a nutshell, wanna be able to pull out a vaporizer that looks pretty much like an Ecigg and vape ... and BOUNCE !!! because smell and police and government is video taping my cats sleeeping !!!!!!!!

ILLLLLLLLLLLUMMMMMMATTTTTTTTTEEEEEEEEEEEEEE !!!!!!!!!!!!!!!!!

I hate living illegally

 

[habitat-fc]

People should be able to compare to alternatives,

It isn't my opinion that the vapor from a dynavap is significantly lower quality than from a Grasshopper or most other recently released electric portables. Anyone who knows anything about vapor knows that is a fact. Now you may prefer lower quality vapor but that isn't what we're discussing.

It's kind of like comparing a Lamborghini and a Civic. Sure there are a few people that will genuinely prefer the Civic but the Lamborghini is an objectively higher quality experience.

This is definitely an opinion, it is a subjective experience and different people value different things in vapour. So what makes vapour quality to one person may not be what another person feels is quality.

 

[Wildeyedzan]

People should be able to compare to alternatives,


This is definitely an opinion, it is a subjective experience and different people value different things in vapour. So what makes vapour quality to one person may not be what another person feels is quality.

Oh no not the the car comparison again LOL. Like the above poster said eye believe there are many ways to put this. Different strokes different folks ,some prefer dynavap some grasshopper. As long as its vapor its all gravy

 

[deadlytoaster]

I liked my Hopper but the anxiety it gave me and meh battery life didn't set well for me. Other people had a hard time using it due to the heat too.

The Vapcap removed that anxiety though I definitely still preferred the convenience of electronic and the size/looks.

I think I'll grab a Hopper 2.0 if it ever comes out. Just wanted a smoother hit when using it on the go, was way too harsh (like inhaling hot air from a heat gun).

 

[Mr.GoodK@t]

I did. I bought compressed air here. At target. $10 bucks. Nothing.

I wasted a lot of money here with this shit. The compressed air. A grinder. Etc.

I will never bring the hopper on a trip again. It’s dead to me.

I should have brought my mighty. I’m an idiot.

Luckily I bought a cart yesterday. And I’ll just use carts and edibles till I get home. And I’ll roll up this shit and smoke it. :-(

I feel your pain never had something so unreliable in my life. After waiting nearly 5 months for it get fixed it goes to red then nothing after 3 weeks. No more RMAs for me tired of them atleast I have my crafty still and may just get the square

 

[snaffle]

I know I've gone off on a tangent here ... but I am going in to great detail on how the Hopper truly is irreplaceable for the niche that it serves ... unless there is something else out there equivalent that I am not aware of ... (I don't think the dynavap is it ...)

Yeah, as someone who uses my GH and vapcaps like you do (big bong hits), I agree with your assessment for you. For me, one full hopper load through glass is absolutely the most I'd want to do in one sitting, but if that weren't the case there would be more loading and unloading than you'd want in the case of the vapcap. I haven't used good concentrates with the vapcap, though, and I suspect it might be a different story there, as you can load far more.

Aanyway. I've been following this thread without contributing to it for a while, thought I should change that now.

Regarding the couple of people a page or two ago who thought their Hoppers were great, but then were convinced that they should be greater, I can definitely sympathise. I had the same issue when I first got mine, and sent it back after about 6 months. It came back a bit better, but I still run it on 5 and I'm pretty sure it isn't as hot as others, based on the thickness of the vapor. That said, it's about where I'd want it, and while I can't get super thick hits through glass (even inhaling slowly), the hits I get are massive and I'm very satisfied indeed.

I'm currently tempted to pre-order the fancy new battery charger they have on offer. Partly because it's fancy, and partly to support the company. But it is pretty expensive for something that's very much non-essential, so I don't know.

On the theme of supporting the company, I do like very much that they're being more transparent about their backlog and processes. I know it annoys plenty of people, who have had really bad experiences, but they do seem to be going in the right direction. I just hope they can get the resources and expertise to rework the design to get something that's much more robust. Seeing the amount of time Dynavap have been putting into their induction heater design, despite the fact that it has evidently been "basically working very well" for months now, is quite a contrast. Whether Hopper Labs have the capacity to do the same with a V2 design, who knows, but I very much hope so.

 

[newVaper420]

Luckily I found this place in San Francisco that has VapeXhale Clouds. It’s awesome. Also, doing some dabs. I bought way too much shit.

 

[Hammahead]

The VapeXhale Cloud is a great device.... when it's working. Verdampftnochmal took them out of their shop allegedly for having too many warranty cases.

 

[Hogni]

...but that regarded to the 220v EU-version which made troubles from the beginning.

 

[Vapor_Eyes]

The current reliability of the Cloud Evo is not a good comparison with the Grasshopper, but there have been a few parallels between the evolution of VapeXhale and Hopper Labs.

They both started out fairly well with innovative new designs and top-tier performance. They both suffered from reliability issues and problems with their manufacturing partners. VapeXhale was obviously able to turn things around and currently have a very reliable product and great customer service. Hopper Labs has a ways to go before they reach that level, but it is possible.

I would like to say that before last November when they moved more production in house, the customer service was generally pretty good. They had been shipping new units immediately for some time, warranty requests were answered promptly, and repairs generally happened in 3 days. Every time I sent a hopper in for an RMA I had it back in less than two weeks.

I’m not that confident that HL has improved reliability enough, but I am confident that the warranty process will be much faster in the near future, and it sounds like they are trying to increase their focus on customer service as well. I’m hoping things are running smoothly by the holidays. Once they are caught up on the backlog they will have more time to focus on reliability issues.

 

[Hawk]

Well, the trap is sprung!
Hopper batteries have now gone to $12 US each (formerly $7).
This is a 71% increase, overnight, on the only battery available that will power a Grasshopper.

In other 'just shoot me' news, I've just purchased a Hopper from TheHerbCafe, in Toronto. Got a 5% discount code, Sachin confirmed stock and is getting it out to me today. Free shipping to US. No taxes, no duty (because it's made in US). Should reach me before end of the week.

This is the place that is handling warranties in Canada (if it's one they sold). So, if HL keeps up this long wait-time thing, I may have a place I can fall back on

Does the Herbcafe have the latest versions of the Hopper?

 

[vapviking]

Does the Herbcafe have the latest versions of the Hopper?

I checked before I purchased (via email) and Sachin replied (on a Sunday) that, yes, their stock is the latest iteration.
Next day I called and he confirmed stock on a Green Ti Hopper, which I then purchased with 5% discount code. It arrived a couple of days ago (7 days Toronto to NY) and is cosmetically perfect; also seems to be performing right up to par. After auto shut-off it can be powered on by a single click. Wife has adopted it, which means green was a good choice.

I can now send in our plain Ti (hot back end and flashing blue/red lights, though sometimes it does work) and can afford to wait a considerable time. We also happen to have a SS hopper that's doing great. This is our 11th rma between two originally purchased hoppers. Actually, the only reason I ordered a color was so we could tell them apart more easily. Otherwise, I think the SS is a fine product.

However, one "Oh, shit!" can wipe out a whole lot of "Attaboys!". SEE BELOW!

 

[Hogni]

I miss my glasses 111th??

 

[vapviking]

I miss my glasses 111th??

ELEVENTH

Today, wife came home and announced that the new green Ti has failed. She's correct. Quick red light, then nothing. That's all it will do.
We are about 9 days away from vacation, now it looks like we'll have, at best, only one hopper to bring (along with the Mighty, of course!). Thought I had it covered!

 

[Vapor_Eyes]

Today, wife came home and announced that the new green Ti has failed. She's correct. Quick red light, then nothing. That's all it will do.

Every time I start to think they have improved reliability I hear multiple stories like this. For what it’s worth I’ve had three repairs in just over two years of owning my SS. I’ve had two repairs in just under two years of owning my Ti. Five total warranty requests for a total of $15 in shipping, and I’ve never been without a fully functioning hopper in the past 25 months. I’ve been more lucky than many of you, and I’m grateful for that.

In those two plus years since I received my first Grasshopper (nearly three years since my first purchase), there hasn’t been a single competitor that can offer on demand pure convection with automatic temperature regulation in a comparably small size. To be fair, in those two plus years Hopper Labs has not been able to produce a reliable product. But what they have produced fits my needs perfectly, and they were cheap enough when I bought them that the cost of buying a SS and Ti was just a little more than buying a single top-tier portable or desktop vaporizer.

 

[Hawk]

ELEVENTH

Today, wife came home and announced that the new green Ti has failed. She's correct. Quick red light, then nothing. That's all it will do.
We are about 9 days away from vacation, now it looks like we'll have, at best, only one hopper to bring (along with the Mighty, of course!). Thought I had it covered!

Well that sucks. I was just about to order one since it would be convenient for me having to deal with them instead of shipping to the US. Looks like they still haven't got their shit together. My current GH has been not working for about 8 months and have been waiting for GH to finally get a reliable product. Guess that hasn't happened yet. Was hoping to purchase from Herbcafe then send in the broken one.

 

[Cheesequake]

Received back end replacement today. It's dented/bent up and scratched but on the bright side my hopper seems to be functioning flawlessly now.

 

[newVaper420]

I’m very disappointed with the hopper. And I have to pay for shipment of the broken piece back. After waiting 6 months. Lmao.

 

[Cheesequake]

I’m very disappointed with the hopper. And I have to pay for shipment of the broken piece back. After waiting 6 months. Lmao.

You could send it for free if you request a label and wait anywhere from 2 to 47 days to get a reply back.

 

[newVaper420]

I did ask them for a label. They told me I’m responsible for shipping it back.

 

[JCat]

I did ask them for a label. They told me I’m responsible for shipping it back.

Just wait until they ask us to start paying shipping both ways! (technically that's what it says in the warranty ... that we are responsible for shipping both ways ... if this was the case I'd be at >$800 in shipping for my 2 hoppers! ...)

 

[Cheesequake]

I did ask them for a label. They told me I’m responsible for shipping it back.

Woah they must have changed their ever changing policy. Well I can tell you one thing, if they want this faulty back end back they'll be sending me a label

Edit: Seems like most of the back ends I've had that turn smoothly ended up with or already had problems. This one is super hard to turn but works perfectly. Only smooth back end I've ever had that wasn't faulty at at all was the blue Ti.

 

[Thebigsmoke]

Hi everyone just an update on my 3 week old ti hopper. It now goes strait to blue lights when I turn it on I just got a few batterys so I can rule them out. It has had intermittent blue flashing lights from when I first used it I guess what ever was wrong has had enough. I just started an rma with Namaste vapes who are covering the warranty for the first 6 months. This was ment to be a v2 unit. I used it twice a day dry and tried it twice through water so it has has very light use.

 

[Wildeyedzan]

Hi everyone just an update on my 3 week old ti hopper. It now goes strait to blue lights when I turn it on I just got a few batterys so I can rule them out. It has had intermittent blue flashing lights from when I first used it I guess what ever was wrong has had enough. I just started an rma with Namaste vapes who are covering the warranty for the first 6 months. This was ment to be a v2 unit. I used it twice a day dry and tried it twice through water so it has has very light use.

Is it actually version 2 or improvements on the first one ,anyone know ?

 

[Thebigsmoke]

Is it actually version 2 or improvements on the first one ,anyone know ?

It was supposed to be the one with the new upgrades to improve reliability it had a ghb2 and I could se the second screen behind the steel one. However it did have an old back end that requires 2 clicks to turn on after auto shut off