Discontinued The Grasshopper

[Cheesequake]

I must have tough lips. I use the hopper natively on 5 all the time and have never been burned. And when out and about you don't have to click it off then continue drawing. That's basically just a precaution some people came up with to possibly extend the hoppers life. I don't think it actually says in the manual to do that.

 

[slcbdco]

I must have tough lips. I use the hopper natively on 5 all the time and have never been burned. And when out and about you don't have to click it off then continue drawing. That's basically just a precaution some people came up with to possibly extend the hoppers life. I don't think it actually says in the manual to do that every time.

Same here I use mine natively 99% of the time and never found it uncomfortable and I suspect because I was primarily a smoker before the grasshopper I have always enjoyed the vapor quality

 

[Cheesequake]

Just talked to a buddy I haven't talked to in a few months and that lucky bastard still has a perfectly functioning purple Ti from when you could first pre order after the indie gogo campaign. Never had to send it in once. The Ti I bought around the same time had to be sent in ~10 times lol.

 

[Robob]

I was an early pre order customer who canceled to “wait out production issues” only to order my hopper last nov. and have it work less then 3 weeks before dying.

Now as to the question of why the customer loyalty, I will say in my 2ish weeks of use the hopper blew away expectations native or thru water and even though I only used it on the go a few times I was hooked enough to order 3 more batteries and to pre order the elusive SS case and desktop charger.

So yes it is in its own league of greatness but also it’s own league of issues that once worked out will yield a great vaporizer someday soon TM*.

Hopefully it will be on its way back soon and I will update on the improved parts

 

[Hammahead]

So yes it is in its own league of greatness but also it’s own league of issues

The Hopper in a nutshell.

 

[Cheesequake]

I'm absolutely loving the new hopper still. No hiccups yet, been working perfectly every bowl since I got it and there's been a LOT of bowls. Still no back end heat or flickering lights. I've been taking much slower draws than I used to with the hopper and I'm loving it. I think with the more open air flow (it's slight but definitely noticeable) the draw sensor detects your draw a lot more easily so you don't have to rip it like a bong every hit. Helps with harshness and heat buildup too. I'm able to EASILY take a long slow draw on 5 that gives me a massive satisfying cloud with very very little throat irritation. Flavor is much better with a slower draw it seems like too.

 

[Hogni]

Nice to hear that! Is there really hope at the end of the tunnel? Let's wait for reliability.....

 

[Poostuff]

Mine melted the front end again. Unhealthy little fucker. Hope the new ones are better.

 

[Chose]

Hi I'm from the U.K. And need to send my hopper in for repair
Any one from U.K. Had to do this I'm just wondering how to package it as it's been well used and it's a long way to travel to Colorado
Customs etc

 

[Hjalmark]

Hi I'm from the U.K. And need to send my hopper in for repair
Any one from U.K. Had to do this I'm just wondering how to package it as it's been well used and it's a long way to travel to Colorado
Customs etc

Cheap because not the last time you are going to send it

I use those prepaid padded envelope and clean chamber with ISO

Also I only use the PFE and then keep the pen shaped one for shipping the hopper with so everything is clean

 

[GreenHopper]

Hi I'm from the U.K. And need to send my hopper in for repair
Any one from U.K. Had to do this I'm just wondering how to package it as it's been well used and it's a long way to travel to Colorado
Customs etc

Cost me £8 to send back a hopper body (tracked), I just used a normal jiffy bag. I put the RMA # on a post it note inside the jiffy too.

 

[Baron23]

Still waiting on any movement with my 18 month old, OG Ti Bronze that recently failed for the first time.

One month in their hands and still counting.

Glad I have other vapes.

 

[beyond6strings]

Still waiting on any movement with my 18 month old, OG Ti Bronze that recently failed for the first time.

One month in their hands and still counting.

Glad I have other vapes.

Please tell me this isn't a surprise to you @Baron23. It's their SOP. It's why I got myself a present from the state of WI instead of one from California this December. And so happy I did.

 

[InhaleExhale]

Still waiting on any movement with my 18 month old, OG Ti Bronze that recently failed for the first time.

One month in their hands and still counting.

Glad I have other vapes.

My buddy ordered a new hopper in late October and is still waiting. He's upset with their CS as now they aren't even replying to him (I've been updating him when people have been posting about shipping notices). He already owns what has been identified as a "new style" Grasshopper with the white sensor, which he acquired August/September. He's thinking about canceling the order for the new hopper.

Maybe their new in-house processes are more reliable - but if they only produce 1 vape every x days...

 

[Hogni]

Nobody told they were running at 100% capacity. And they have RMAd devices in stock since around 09/17 which seem to be changed first. If all the malfunctional hoppers here on FC are representative they might have hoppers to change/repair in k #. But very, very annoying for sure.

 

[Chose]

Cheap because not the last time you are going to send it

I use those prepaid padded envelope and clean chamber with ISO

Also I only use the PFE and then keep the pen shaped one for shipping the hopper with so everything is clean

I was wondering about the smell and them sniffing dogs
Don't want to lose my hopper

 

[Baron23]

Please tell me this isn't a surprise to you

Ok, its not a surprise to me.

 

[beyond6strings]

Ok, its not a surprise to me.

Nicely done.

 

[ktmstick]

I was wondering about the smell and them sniffing dogs
Don't want to lose my hopper

Just make sure it's well cleaned, and sealed up inside the packaging. You will be just fine. They are looking for kilos not individual trichomes.

 

[ArthurJ]

This just made me laugh.
And I needed that today.
Thank you you very much.

They are looking for kilos not individual trichomes.

 

[Cheesequake]

Just confirmed the problem with my SS is the back end. Tried my Ti back end on it and it works perfectly.

 

[Copacetic]

This is indeed frustrating
Although my original pre-order Hopper from WAY back still works perfectly, my batt's are borked, and I can't use the damn thing
I ordered some new ones on 1st March and they still haven't shipped!
HL havent responded to a request for clarification either (made a week ago) except for an automated response claiming they'd get back to me in 2-5 working days.

This was a pretty simple order without an actual GH, so I naively assumed that I wouldn't have to wait, as all the things I paid for (3 batt's, Ti PFE, glass 18-14 adapter) showed as 'in stock'.

I confess that I don't really follow this thread that closely, and assumed that HL must have resolved most of the gripes by now.

 

[Hogni]

Daydreamer!

 

[Cheesequake]

This is indeed frustrating
Although my original pre-order Hopper from WAY back still works perfectly, my batt's are borked, and I can't use the damn thing
I ordered some new ones on 1st March and they still haven't shipped!
HL havent responded to a request for clarification either (made a week ago) except for an automated response claiming they'd get back to me in 2-5 working days.

This was a pretty simple order without an actual GH, so I naively assumed that I wouldn't have to wait, as all the things I paid for (3 batt's, Ti PFE, glass 18-14 adapter) showed as 'in stock'.

I confess that I don't really follow this thread that closely, and assumed that HL must have resolved most of the gripes by now.

In my experience they always ship accessories right away. That sucks.

 

[MonkeyTime]

In my experience they always ship accessories right away. That sucks.

There's been a number of reports of orders like that getting caught up with orders that contain GH's, especially during backups. Email them and ask. Them responding is the tricky part.....