Discontinued The Grasshopper

vapeape77

Well-Known Member
I find it amazing how many vapes people go through on this thread, spend your money on weed instead of trying every new vape the world offers. This vape seems like a lost cause after reading page after page of defects.
 
vapeape77,

Kalessin

Well-Known Member
Yeah, cause a few hundred defects out of near 2 thousand shipped is really a sign that the vape is worthless and will definitely fail,
 

vapeape77

Well-Known Member
Yeah, cause a few hundred defects out of near 2 thousand shipped is really a sign that the vape is worthless and will definitely fail,
That is a very poor 15% fail rate, no manufacturer should let this happen for this long....

Take it you haven't ordered one then?
No way! And I'm not trying to troll all the fans here. I just feel people waste good money and time when you have to return more than once.
 
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Vaperist

Well-Known Member
Its still an original design with industry leading features. Its form factor and function are basically the holy grail in terms of portable convection vapes. Got a broke one? Get a new one!
and it is filthy stealthy, which add on a huge value on top of that convection power awesomeness. especially for herb lovers in countries where THC is not legal.
 

WakeAndVape

VapeLife X
Got a broke one? Get a new one!
You should hear the complaining about returns in the mighty thread. Shits real. And the mighty costs considerably more than the GH.

But your reasoning disturbs my Internet sensibility.

Why would I want to pay for a premium vape over and over again because it is known to randomly break?

Not saying this is the case with GH...just logically, why?

When all the bugs are worked out with the hopper, I can see it outselling the mighty and the pax. Easily.

I think it will be the first true crossover vape...to woo the combusting masses to finally say fuck it.

That's WHEN they work the bugs out. Until then, I'll be shrugging my shoulders at this whole ordeal.
 

shadymilkman

Well-Known Member
Yes however do you complain about an alibaba pre purchase? No because it's not domestic, and customs is a bitch.


But that's on the manufacturer, damn then for not being an international presence /s.

This is boiling down to a lack of foresight and personal accountability.

Blame them for circumstantially poor qc.. not the symptoms that stem from it. Get to the root, blaming them everyday for every misstep some through no fault of their own is just insincere. There are things they should explain and be responsible for, but this nickel and dime nonsense is whiny.
 

WakeAndVape

VapeLife X
This is boiling down to a lack of foresight and personal accountability.

Lol...forsight of the customer to know the company would have trouble keeping deadlines? And personal accountablility? Tell me your being sarcastic?

but this nickel and dime nonsense is whiny.

I'd love to have you as a customer. No matter what happens you never raise flags. But people paid for than a nickle and dimes for a hopper. Naming them whiny is rude...

do you complain about an alibaba pre purchase?
Would never do one. So, nothing to complain about
 

Bass Vaper

Well-Known Member
I guess I can serve as a tiny voice of reason.

I've had a hopper since mid Nov. I ordered late Jan/early Feb 2015. It's been sent back and in the shop for an equal amount of time as its usage thus far. It's currently in the box waiting to be sent back again.

Fuck yeah, it's a great unit, when it works (I ordered 4 of them). But, like someone else said 'that can be said about all vapes'.

NO ONE knows what the failure rate is unless you're a Gh employee. We can only go by the data we do have, which is way heavier on the failure side (to be expected, I get it).

They're communication has been anything but accurate, for over 2 years now. It's frustrating to say the least. Surely someone there can figure out estimates or proper customer communication by now, eh?

I read months ago people writing "once you have one, all the complaints will be forgotten and you'll be singing their praises".....eh, not so fast. If someone asks me about the device, I tell them what I wrote here.

In a nut shell, great piece, although inconsistent. But a very painful experience.
 

syrupy

Authorized Buyer
I feel like 'when' could be capitalized..."WHEN it works it's great". Sure there will be failures, but what sticks with me is the folks that have had to send multiple units back.

If I were selling a doohickey and a customer had already sent back a couple units already, I would make VERY SURE the third one sent out works perfectly. Otherwise it makes it sound as if the fixes aren't all the way fixing things.

But hopefully things will slide back on track.
 

Bass Vaper

Well-Known Member
what sticks with me is the folks that have had to send multiple units back.

If I were selling a doohickey and a customer had already sent back a couple units already, I would make VERY SURE the third one sent out works perfectly

Couldn't agree more. I'm ok with some issues, it's not life or death, it's expected (especially with electronics). But one after the other dying is bad biz. I really hope they're going out of their way to make it right in these cases. We'll see.
 

syrupy

Authorized Buyer
It's funny because 25 FCers having to send a hopper in for warranty doesn't sound as bad as having 5 people having to send replacements back for...replacement (just picked 25 & 5 randomly for example sake). I'm not sure I even trust the accuracy of stated failure rates. It seems a lot of folks with a bummer unit had theirs last for at least a while before dying.

Here's hoping 2016 will be a good year for ghl and (especially) its customers. It would be nice to see what the oil front end could do, if it's that much better than all the techniques FC members have developed (cotton, etc) to let herb vapes take oils. The case looks cool but does it hold the session tip also? I don't really get what they're trying for with the WPA, since it seems to mate fine with 14mm already?
 

Vaperist

Well-Known Member
It would be nice to see what the oil front end could do,

i'm voting for dry herb cartridges or PinaclePro style bullets. there is plenty awesome pen-oil-vapes out there. GH should be tuned for convenient herb use first. actually it is essential, because it is not easy to load GH when on a go. am i wrong?
 

Kaptan

Well-Known Member
I guess I can serve as a tiny voice of reason.

I've had a hopper since mid Nov. I ordered late Jan/early Feb 2015. It's been sent back and in the shop for an equal amount of time as its usage thus far. It's currently in the box waiting to be sent back again.

Fuck yeah, it's a great unit, when it works (I ordered 4 of them). But, like someone else said 'that can be said about all vapes'.

NO ONE knows what the failure rate is unless you're a Gh employee. We can only go by the data we do have, which is way heavier on the failure side (to be expected, I get it).

They're communication has been anything but accurate, for over 2 years now. It's frustrating to say the least. Surely someone there can figure out estimates or proper customer communication by now, eh?

I read months ago people writing "once you have one, all the complaints will be forgotten and you'll be singing their praises".....eh, not so fast. If someone asks me about the device, I tell them what I wrote here.

In a nut shell, great piece, although inconsistent. But a very painful experience.
How did you get your "pre order" Hoppers before backers?
 

Averyminya

Grasshopper Backer
How did you get your "pre order" Hoppers before backers?
His friend owns a Hopper, which @Bass Vaper is using IIRC.

For those curious, I can confirm that if you've ordered batteries, asking them will get them shipped. Also, I have 1 battery now dedicated as a charger battery. It is very easy to tell the difference between the battery being used off the charger, and when it is plugged in. Hopper really is a power hungry little guy :)
 

shadymilkman

Well-Known Member
Lol...forsight of the customer to know the company would have trouble keeping deadlines? And personal accountablility? Tell me your being sarcastic?



I'd love to have you as a customer. No matter what happens you never raise flags. But people paid for than a nickle and dimes for a hopper. Naming them whiny is rude...


Would never do one. So, nothing to complain about

Yes, for the pre-orders, they should have known. I did, so theres no excuse.. backers are wholly different. But pre-orders had a whole population subset to learn from, and should have been WELL informed, if not, thats on them.

Would you now, what do you sell? Thats not the position Ive taken, and not the one I generally endorse. However there are valid complaints (QC) which have been covered. complaining about conditions pertaining to exporting goods internationally is not valid, having to ship a broken/poorly assembled product back several times is valid, which leads back to QC. I didnt name anyone whiny, i merely characterized generally statements with no merit coming across as such.
 

TheWhisper

Well-Known Member
I dropped my Hopper from ~4 feet directly onto road pavement yesterday (it's slippery with gloves on!). When trying to turn it on immediately after, I got the flashing red lights. However, I did a short battery pull then put the same battery back in, and it's been working fine since then (aside from a small ding in the mouthpiece and a small ding in the backend).
 
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