priestsmiler
Well-Known Member
Thought I would share my latest experience with hopper labs... Pre-fire times (2019) I sent in 3 of my og Grasshoppers for warranty... And I'm still waiting for them to swap them (and pay the additional 25usd) for a stainless steel io... They also still owe me 6 batteries from the hopper labs fire batch... & I purchased a titanium io which can't be registered as there was no number on the back of the box. Don't get me wrong I love the performance of the og GH and the IO when they work. But their customer service (supposedly improved) is, after all these years, still lacking. Anyways, at least I feel a little better after venting.