Crafty/Crafty+ by Storz & Bickel

shopdognyc

shopdognyc

Well-Known Member
Almost there!

I've had serious issues with FedEx locally to our area. May be issues with them not having drivers. It seems that FedEx Ground is struggling from the enormous volume.
 
shopdognyc,
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K

Kins

Well-Known Member
shopdognyc said:
Almost there!

I've had serious issues with FedEx locally to our area. May be issues with them not having drivers. It seems that FedEx Ground is struggling from the enormous volume.
Click to expand...

Hey I've had the exact same thing with Fedex!. They are the absolute worst!. I just got a bed and I live on a top floor apartment. They didn't even bring the box in the apartment building, just threw it on the porch, same thing with the platform bed which came on a different day. It's a long porch with stairs. When you first walk up to the building you walk up a small set of stairs to get on the porch. They've left boxes right on the edge of the porch because they didn't even want to walk up 5 steps!
 
Kins,
S

smolderson_bud

Well-Known Member
What is the main difference between Crafty and Crafty+ ?

[I realize this must have been discussed, but I just don't see where yet]

I just bought the Crafty locally two days ago, and now I'm wondering if I made a mistake without realizing it.
 
smolderson_bud,
shopdognyc

shopdognyc

Well-Known Member
herbalizestore.com

The Crafty vs the Crafty Plus: A Comparison

With the release of the Crafty Plus vaporizer, many of the original Crafty users have been curious whether the new version is better or not. That’s why we found it important to make this comparison, and show you all the features head-to-head, so that you can see which is best for you!
herbalizestore.com herbalizestore.com
.

Exerping for you:

Updated battery life
Sessions per battery
Overall heating potential
Temperature Settings

https://www.reddit.com/r/craftymighty/comments/fv479q
 
S

smolderson_bud

Well-Known Member
shopdognyc said:
Exerping for you:

Updated battery life
Sessions per battery
Overall heating potential
Temperature Settings
Click to expand...

Thank you! :-)
So...basically, it's definitely worth the difference, and it's just a matter of budget.

In my case.... i bought a non-plus-Crafty three days ago, and then learned about the plus version (which isn't just another option, but fully replaced the Crafty).

I went back to the store (where I've been going, exclusively, for many years, and where I bought my last two vaporizers).

I noticed that they had the plus version on the shelf instead now.

So....basically....i walked in, they had the new and improved plus version on-hand, but handed me the old one instead.

I understand why a company would want to sell off old inventory. However, when the customer has been coming in for years, and has spent hundreds on multiple occasions, dont ya think it might be appropriate to give them the newer version?
I'm not going to be all pissy about it, and I will get over it, but its just disappointing.
 
justcametomind

justcametomind

Well-Known Member
smolderson_bud said:
Thank you! :-)
So...basically, it's definitely worth the difference, and it's just a matter of budget.

In my case.... i bought a non-plus-Crafty three days ago, and then learned about the plus version (which isn't just another option, but fully replaced the Crafty).

I went back to the store (where I've been going, exclusively, for many years, and where I bought my last two vaporizers).

I noticed that they had the plus version on the shelf instead now.

So....basically....i walked in, they had the new and improved plus version on-hand, but handed me the old one instead.

I understand why a company would want to sell off old inventory. However, when the customer has been coming in for years, and has spent hundreds on multiple occasions, dont ya think it might be appropriate to give them the newer version?
I'm not going to be all pissy about it, and I will get over it, but its just disappointing.
Click to expand...
Probably business is so bad they have to treat known customers like that, in order to survive, another explanation could be that having bought a couple of vaporizers in the last few years doesn’t qualify you as a valuable customer. In both cases I would suggest to ask for an upgrade, if you didn’t already. You could also message S&B and ask if their policy now is to let vendors clean their inventory like that or they want resellers to hand them back non plus Crafties and sell Crafty+ instead.
 
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vapviking

vapviking

Old & In the Way
smolderson_bud said:
Thank you! :-)
So...basically, it's definitely worth the difference, and it's just a matter of budget.

In my case.... i bought a non-plus-Crafty three days ago, and then learned about the plus version (which isn't just another option, but fully replaced the Crafty).

I went back to the store (where I've been going, exclusively, for many years, and where I bought my last two vaporizers).

I noticed that they had the plus version on the shelf instead now.

So....basically....i walked in, they had the new and improved plus version on-hand, but handed me the old one instead.

I understand why a company would want to sell off old inventory. However, when the customer has been coming in for years, and has spent hundreds on multiple occasions, dont ya think it might be appropriate to give them the newer version?
I'm not going to be all pissy about it, and I will get over it, but its just disappointing.
Click to expand...
I think you have a valid complaint. There wasn't even a price change (some accessories were left out of the Crafty+ packaging).
Did you ask the retailer, "wtf"?
Imo they should swap for you from their stock, no questions asked.
Or, you take it higher up the chain, as I doubt S&B will allow this to go unanswered.
It's not that you acted stupidly; they deceived you, temporarily.
 
S

smolderson_bud

Well-Known Member
Thanks!
I'm so relieved that it's not just me being a crybaby.

Ya. I already checked with the store before bringing it up here. They basically blew me off (no...not that), and tried to make it like the only difference between the old and new version is the + symbol added to the markings on the unit (when i know very well from looking on S&B website that there are two significant improvements in the plus version).

I guess I will contact S&B (keeping in mind both of your thoughts above), and see how that goes.

Thanks again. :-)
 
K

Kins

Well-Known Member
This is one of the reasons I like to buy direct from the manufacture when I can. With a 3rd party you don't know how long their stock has been sitting on the shelves. Stay away from retail brick and mortar. You'll hardly ever get a better deal in person than online.
 
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vapviking

vapviking

Old & In the Way
smolderson_bud said:
Thanks!
I'm so relieved that it's not just me being a crybaby.

Ya. I already checked with the store before bringing it up here. They basically blew me off (no...not that), and tried to make it like the only difference between the old and new version is the + symbol added to the markings on the unit (when i know very well from looking on S&B website that there are two significant improvements in the plus version).

I guess I will contact S&B (keeping in mind both of your thoughts above), and see how that goes.

Thanks again. :-)
Click to expand...
I also just recalled that with the + they added a 3rd year to warranty upon registration on the website. I don't know if they are offering that for the OG, which was discontinued from production when they released the +.
 
shopdognyc

shopdognyc

Well-Known Member
smolderson_bud said:
Thank you! :-)
So...basically, it's definitely worth the difference, and it's just a matter of budget.

In my case.... i bought a non-plus-Crafty three days ago, and then learned about the plus version (which isn't just another option, but fully replaced the Crafty).

I went back to the store (where I've been going, exclusively, for many years, and where I bought my last two vaporizers).

I noticed that they had the plus version on the shelf instead now.

So....basically....i walked in, they had the new and improved plus version on-hand, but handed me the old one instead.

I understand why a company would want to sell off old inventory. However, when the customer has been coming in for years, and has spent hundreds on multiple occasions, dont ya think it might be appropriate to give them the newer version?
I'm not going to be all pissy about it, and I will get over it, but its just disappointing.
Click to expand...

I would ask to have it replaced. How much did you pay for the older version?

I wouldn't be too down if you can't. Its still a solid device.

Unrelated to S&B, I had a Pax 2, and went into a random smokeshop to buy one for the girl I was dating. Worker came and asked me $300 for a Pax2. I flipped out at him, knowing I had paid under $200 for mine. The manager or owner came asking me what happened. In the end, got it at the proper price.
 
Jill NYC

Jill NYC

Portable Hoarder
Just wanted to follow up on my Crafty RMA.
They ended up sending me a new Crafty!
I am not really sure how it happened, and I feel a little guilty for not paying for it. On the other hand, if I had paid for it, I would have gotten the Plus, but hey - I am VERY happy to have a working Crafty back in my rotation. And it is still a few steps up from my old one - it is 20% more battery version, which is a newer firmware.
And it turns on, so there is that.
And it heats up much faster than my old one.
And it is very effective. I really did miss it, warts and all.
And in the end S&B came through for me.

I am having issues trying to get it to link up with the app. (I have the app on my iPad and Android phone.)
Initially, after charging it, I was able to connect it to the iOS app and I watched with joy, the 0 hours turn to 1 minute (my old Crafty only measured by the hour) and I turned it off to be used later.
Since then I haven’t been able to connect.
Anyone have any suggestions?
Maybe when I am less lazy, I will try to go to web app.
 
Jill NYC

Jill NYC

Portable Hoarder
Kins said:
Did you put the new serial number in?.
Click to expand...
I was able to put SN it in the iOS app the initial time and when I try to reconnect it, it remembers the new serial number, it just can’t find it.
On the Android, I type in the sn and it does nothing and doesn’t remember it.
It’s as if the Bluetooth was turned off of the Crafty right after it originally recognized it.
 
Jill NYC,
K

Kins

Well-Known Member
Make sure the crafty is on when you try to connect. I know it sounds dumb but I just say it because I have done it several times.
 
Kins,
vapviking

vapviking

Old & In the Way
Jill NYC said:
I was able to put SN it in the iOS app the initial time and when I try to reconnect it, it remembers the new serial number, it just can’t find it.
On the Android, I type in the sn and it does nothing and doesn’t remember it.
It’s as if the Bluetooth was turned off of the Crafty right after it originally recognized it.
Click to expand...
I thought you might get a new one!
Maybe try a hard reset? From off, hold the button for about 10-12 seconds until a the lights do a brief pattern.
 
K

Kins

Well-Known Member
vapviking said:
I thought you might get a new one!
Maybe try a hard reset? From off, hold the button for about 10-12 seconds until a the lights do a brief pattern.
Click to expand...

That's the ticket!. I have done that a few times but I forgot about how to do it. Here is a copy and paste from the manual to better assist.

8.6 Reset to Default Settings
Settings which you have changed via
the Storz & Bickel App can be reset as
follows:
X Switch on the Vaporizer.
X Press the ON/OFF switch for 10 seconds. The reset is acknowledged by
the following running lights: red/
green/blue/red/green/blue/red/
green/blue and simultaneous
vibration
 
Papapuff

Papapuff

Well-Known Member
I love S&B! Eight years ago I decided that I would buy a Crafty and am I glad I did. The small palm size and amazing temp control makes my daily use a no brainer. They have improved each and every model I have had...I just got approved for my fourth return for “repair” where it has been replaced. So for those who say it costs too much as yourself what you have spent on vapes since 2012? I can tell ya that the money I put into my vape has paid itself off long ago. When you deal with the best then your are treated that way.
 
Papapuff,
S

smolderson_bud

Well-Known Member
UPDATE on my situation...

I went back to the store (actually, a different location), and this time, I met managers, and they said they'd speak with the owner about it. Took my number and said they'd have him contact me. Never did, but I went back, and this time, I met the owner, and he immediately acknowledged I got the short end of the stick, and offered to replace it with a plus version.

So...
Treated with respect.
Continued satisfied customer.
Done.
:-)

Thanks again for the assist, and great attitudes around here, All.
 
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