(I had declared self-imposed holiday from the thread, but there has been some movement in the right direction on several of my issues, so I feel at least comfortable enough to offer the following)
There was concern about being repetitive on the thread?
Granted, the waiting has been very difficult all around.
My thought is that the best explanation we could have about batteries would involve a complete time-line, since inception, of the battery 'evolution'. Does not have to be graphic, but pictures would be great, showing the various wording versions and matte v. glossy, etc.
A simple "GHB's for Dummies" kinda thing, since we have so many dummies who keep harping on "battery issues" that are largely non-existent.
The purchasers of 'recalled' batteries should all know who they are.
Every customer making a purchase furnishes an email address.
I got an email about the "recall" on Nov. 13, 2019 subject line,
IMPORTANT: Battery Safety
and it said,
Hi xxxxx,
Our records indicate that you were the recipient of a new GHB2 battery. Unfortunately due to a recent incident at Hopper Labs, and out of an abundance of caution, we are requiring that all of these batteries be removed from circulation. Read more here. This is a preemptive cautionary step at this time and we will inform you if that changes. Any battery with the following distinguishing marks should be disposed of immediately:
A glossy label with the marks "GHB2" and "Made in China".
To dispose of the battery safely please follow these steps:
- Place the battery in a non-flammable material such as sand or kitty litter as soon as possible.
- For transport place the battery (one per bag) in a clear plastic bag and take it to your municipal household hazardous waste (HHW) recycling center, or equivalent facility. Do not place them in the trash.
Once the battery is remade or the safety has been fully re-certified to our satisfaction, we will replace these batteries free of charge. We are sorry that this precautionary step is required, but we do not take chances when it comes to customer safety. |
|