Again, despite how easy some might have found the battery replacement process to be I strongly recommend you do not try this. You have to open the device with a blade, and there are exposed wires.... Blades and exposed wires really do not mix well folks. I realize that some of you are very capable with your hands and can easily modify these devices. However if more people out that start trying this, there's going to be a lot of Inhalaters getting ruined, and slicing the wires with a knife is not covered under the warranty. Perhaps certain units might be easier to pop open than others, but mine took a bit of force and almost caused damage to the unit. If you're good with your hands and you don't mind the risk, then you can probably change the battery by yourself without a problem. I personally don't think it's worth the risk for most people to go ruining a $250 device...
Also please again keep in mind that this is an extremely new device on the market, and is being produced in very small quantities by hand in Canada. There's only been about a few hundred of these that have ever been sold, and some kinks are still definitely being worked out.
I see some people are getting frustrated or concerned about things like their low quality website and lack of marketing. Please realize that this is a very small team running this company, and their main goal right now is trying to make the INH004 the best it absolutely can be. Right now they're producing literally as many units as they physically can (and they're already sold before they're produced), so they just don't have the time to devote to working on the website right now. Besides, flashy marketing and the best website in the world doesn't mean you have a great product at all. Does anybody remember the Vaporfection ViVape?? Supposedly they're coming out with a ViVape 2 already to replace the mega-overhyped dud they sold everybody last year.
As far as the lack of freebies and such being included with the INH004, please again remember the small scale of this company. It doesn't cost Iolite anything to buy little neoprene cases for their vaporizers, because they're literally mass producing the Iolite by the tens of thousands. When Iolite buys 10,000 neoprene cases, they pay probably twenty cents each. When Inhalater tries to buy 100 neoprene cases for their next production run, they're going to pay probably $3-4 each. I'd rather Inhalater take that $3-4 extra and do what they do best, build a great portable vaporizer... They're more focused on upgrading the product itself than trying to add on things like pouches (although I do agree the case would be nice!).
As far as the capsule quote of $1.99, that was what they mentioned as what their goal retail price would be. Hopefully they can start bringing the price down soon, but these guys have a lot of work on their plate, and I'm sure they're doing everything they can to get the price down asap. It's not like Polyimide is a material you can go out and buy at any local store, so it's going to take some patience before we start seeing some price improvement on the capsules.
Inhalater just got the ball rolling on the INH004 a few months ago, so this is still a really fresh product, but so far I'm more than impressed. It's design is totally innovative, and it's awesome that just a few people in Canada can make a product that absolutely kills something like the Iolite, which was super-hyped and produced by a corporation with some heavy financial backing (btw I did some research a while back and found that a major tobacco company was involved in one of the patents on the Iolite Vaporizer).
Sincerely,
Taylor
