My V3 has the rolling ball negative terminal. I've managed to nick the covers of two batteries. The device needs a better design, not better instruction for use.
Mine also has the rolling ball terminal, and it just seems tight getting the battery in and out. I don't think I damaged my wrap, but after reading the comments here and charging externally twice, I just decided I will charge the battery in the vape.
Ok, thank you for sharing your troubles about that battery topic, I'll transmit the info asap
your word in god's ear. I don't have a feather on the pole. and one device is the "newer" with the buzz in on demand mode. But all good, I just buy a new device if something should be defective. it is no problem for me. and keep your good service
Thank you!
Haha, my second newer unit has the ball + terminal and is the one that is damaged.. . obviously still not hamfisted Aussie proof...back to the engineers as I have a couple of V3 Tera's that use the same method of battery retention, just x2 batteries and never had a problem there.
Ok, so the new ball terminal is damaging the battery more than the older, I'll transmit to engineer
I just received my WPA from POV and instead of sending the glass adapter, that I ordered, they sent an all silicone adapter. WTF
Has anyone else ordered the glass WPA from POV?
They are showing available and in-stock here. This is what I ordered and received the silicone adapter.
If you want gentler, cooler hits, or just love the feel of a glass bubbler, this is the accessory for you.✅ Buy now with fast shipping and our unique 100% satisfaction warranty!
www.planetofthevapes.com
I think there was a mix between orders or somebody confused wpa's, please contact POTV , I'm convinced they will take care of you.
I now tested again about the Problem that one device makes now brighter ABV after 4 months, and at the beginning it was exact the same.
I changed the batteries again like someone here says. And thx for the tips to change. It is good with keep the battery parallel to the contacts.
The better one in the bad device.
Now i am sure it is not the Battery. Thanks for the tip here.
Ok, it's probably just cause units aren't exactly calibrated in the same T° range but I may be wrong...
Today was super Vape Monday. Both my Tinymight and XMaxV3 Pro arrived at the same time! Just ordered last week!
I purchased the WPA for the XMAXV3 Pro from Planet of the Apes and it turns out to made of silicone...just slips over the mouthpiece. I th8 it would be made of glass for some reason. Probably confused it with the Tinymight.
Is there anything special one should do putting an extra screen in it?
Wow, POTV seems to get an employee confusing wpa's, I'm sure they will take care of you, let us to know....
No, reach out to POTV, they sent you the wrong thing, there is a glass mouthpiece and that is what they were selling, someone else you see above was sent the wrong one like you... Shocked they're doing that!
Probably just human factor, it's holidays and probably a new employee mistake... my two cents
I just got one of these (Thanks Xmax) and must say that I'm pleasantly surprised how well this little dude works with my bubbler. More testing is needed of course. For science.
That's great, I'm glad you like it, enjoy!
Mine comes on and says "Sensor Error" then shuts off.
Turn it on again and it works.
This is every time.
Zero problems changing battery, what is the big deal?
David
Hi, it looks like your unit is develloping an issue, another guy in Reddit r/XmaxVape got the same issue and after sometime unit stopped to work sadly. Please contact your retailer, if it doesn't honor the warranty by itself I'll provide you our direct support team email.
hmm wonder why the vendor rep told you to reach out to the shop, i reached out to my shop and they said xmax deals with all the warranties and to email them on their website - using their hyperlink they themselves provided - I did not get a response at all there, until I asked here and used another email provided here for customer service. Maybe something has now changed??
Also their customer service started out well, lotsa quick responses asking for serial # and proof of purchase, and now getting into the issue it seems like they are just dragging.
What I mean by this was I had to send a - hey whats going on can I get a update email after week+ maybe 2 weeks of silence? And now I have literally paid for the replacement s/h over like a week+ ago and just waiting since I have been told I will be emailed once it ships.
It shouldn't take me 3-4weeks to be where I am at and still have no clue on when I would get the replacement after paying. At least I have other vapes, maybe just delays from holidays I hope.
Hi, please look at your pm, I'll try my best to help.
I understand you. Because of my device which gets not so hot like before after only 3 months using the shop do not react to my guarantee question and Topgreen not too to the adress which
@PPN told us.
I only wrote to both because me was told that it is under guarantee and Topgreen will helps if the shop didnt it.
Maybe there come an mail in some days, but I think more no than yes.
I don't really care as I ordered a replacement V3 PR0 yesterday for 77 Euro when I ordered 2 other new vapes.
Again i only tried it because me was told. LoL
But it is a great Vape and for the money it is manageable i think. For that they have a fair price
Hi, the same, look at your pm we 'll try to get your warranty honored.