Just to update, I've had two Ventys RMA due to button degradation. I haven't sent back the second one yet, and probably won't for a few weeks due to inconvenience. Just wanted to comment now the shock of another RMA has worn off.
Despite both Venty's buttons lasting only 3-4 months, it's still hands down the best vaporizer I own. Don't get me wrong, the button issues are bizarre, I've had Mightys that still seem brand new after 2-3 years in comparison. S&B are less than helpful in actually discussing the issue, which is annoying to me, even people without button issues currently, I have no doubt, will have RMA'd before their warranty is up. The buttons are crazy thin, and a completely different material to Mightys.
With all that said, I am still using it as my daily, the button issue is a pain, as it's not exactly rocket science to create buttons that can be pressed consistently, but overall it is cosmetic and as long as they will replace within warranty, I can live with it. Luckily so far I haven't had anything worse than button wear. The haptic feedback randomly doesn't work, but I'm happy to accept these 'bugs' as the vapor itself is just too good. Also a couple of design choices baffle me, the fact there is no purpose constructed stash for the stirring tool is shocking, and the lack of pass through charging is annoying if completely flat.
The bluetooth setting should be optional too really, I haven't ever connected to my phone but it's always on and presumably using extra battery life.
When working and not RMA requesting, it's a 10/10 device for anyone on the fence. Really just depends on your patience with potential niggles. It's clear the launch didn't go as S&B planned, and seems like the Venty got rushed out. Expect some sort of revision next year