Cheesequake
Free Men Don't Ask
If that was their only problem I'd give them a break. People paid for a stainless steel case with no electronics like 5 years ago and still haven't received it. There's seriously no excuse. All they have is excuses and it's never their fault no matter what. I honestly don't trust a single word they say at this point. I love the hopper as much or more than anyone but excusing them for HORRIBLE business practices isn't helping anyone. If they can't provide warranty service in less than a year they should stop selling new products and work on that until they're caught up. Or just stop pretending to have a lifetime warranty.The heater supplier was not an issue for the first two or three years of production. Then they screwed HL over to save some money. How should HL have prevented that? Hire someone full-time to stand around at the factory and look over everyone’s shoulders? That seems like a colossal waste of resources. Especially since they had no reason to suspect that their long time supplier would change the materials used in the heater.
Last edited: