Discontinued The Grasshopper

[Raf]

I don't understand why GHL offers just 250 devices for pre-orders. If they need the money after the fire damages why not offering more? Or is it just a marketing trick (order now before it's too late!!)?
What I don't like in no way is the price announcement of $99 and somewhere at the end of the site, there is a small advice that it's only a deposit. Reminds me of the shitty behavior of the HexNail girls. At least put the footnote star also to the price!

For me it was listed as a reservation cost so it was pretty clear it wasn't the total price of the device. it didn't seem very deceptive to me. As far as the 250 limit, it may have been that that's how many they have already mostly ready to go ( or that's how many @Hopper Labs has of some criticial component ) + they don't want to fail to deliver them on time to the early supporters while more components for the next 250 is shipped in and assembled? Pure speculation.

If they were greedy Liars they would definitely take as many reservations that they could get so I take it as a good sign either way lol

As far as 510 connection, id use it with my eleaf. Or try to lol. If they allowed it to connect to a 510 battery and then something goes wrong causing the metal cylinder to turn into shredded shrapnel exploded through your face I think they're worried that you or your survivors will sue them as well as the manufacturer of the 510 battery. /shrug

There's no liability waiver we could sign that's going to counterspell a crying mother on TV talking about how her son's US-made vape pen exploded.

 

[ontopofclouds]

Look I don't wanna be that guy, but I'm gonna have to be that guy.

>Hopper labs release the grasshopper
>Almost instantly becomes one of the most well known vapes for malfunctioning/not working right/being finicky as hell when it comes to the batteries
>Lifetime warranty OK COOL
>Tons and tons of users complain online that it's taking months for Hopper labs to fix defective units and honor their warranties
>Owners take to /r/vaporents pretending to be a "normal user" whilst doing a bunch of damage control and general shilling
>Get caught and called out by a bunch of reddit users for being way too obvious
>Suddenly a few weeks ago mysteriously the "warehouse catches on fire"
>Batteries are vaguely implicated as being "the problem"
>Now the owners have an alibi for not fixing the remaining warrantied units
>Hopper labs lays low for 2 weeks
>"OK BIG ANNOUNCEMENT GUYS WE HAVE A NEW GRASSHOPPER ON THE WAY"

This is some of the most blatant fraud I've seen from a company in a long time. The fact there are users in here actually continuing to support this company to me is hilarious.

I don't care what you guys choose to support or not support but if you do support Hopper labs after all this bullshit and fuckery, you don't have the right to complain in the future when more companies in this space follow similar questionable business and development models.

Hopper labs deserves to be out of business right now, not selling yet another vape when they haven't even proven that they can make the first one work properly without batteries exploding.

 

[Hogni]

As far as the 250 limit, it may have been that that's how many they have already mostly ready to go ( or that's how many @Hopper Labs has of some criticial component ) + they don't want to fail to deliver them on time to the early supporters

*oops!' THAT intention of GHL would be a real novelty!

 

[Vaporific]

If they were greedy Liars they would definitely take as many reservations that they could get so I take it as a good sign either way lol

Devil’s advocate here again . Well, didn’t they already do this at the onset with pre-orders? I don’t think they capped that though it was full payment and not a deposit. And of course they raised the prices over time. I think they’ve learned their limitations, at least I hope they did with production.

As for the (ahem!) batteries, there may be another lesson for them in the offing with the new 65w heater. I’m still... skeptical. I’ll sit on the sidelines enjoying my RMA’d pre-order Ti again. I won’t dive headlong into this yet nor do I have a need for a second Hopper. One working Hopper is good enough for me. That’s just me...

 

[slozukimc]

Look I don't wanna be that guy, but I'm gonna have to be that guy.

>Hopper labs release the grasshopper
>Almost instantly becomes one of the most well known vapes for malfunctioning/not working right/being finicky as hell when it comes to the batteries
>Lifetime warranty OK COOL
>Tons and tons of users complain online that it's taking months for Hopper labs to fix defective units and honor their warranties
>Owners take to /r/vaporents pretending to be a "normal user" whilst doing a bunch of damage control and general shilling
>Get caught and called out by a bunch of reddit users for being way too obvious
>Suddenly a few weeks ago mysteriously the "warehouse catches on fire"
>Batteries are vaguely implicated as being "the problem"
>Now the owners have an alibi for not fixing the remaining warrantied units
>Hopper labs lays low for 2 weeks
>"OK BIG ANNOUNCEMENT GUYS WE HAVE A NEW GRASSHOPPER ON THE WAY"

This is some of the most blatant fraud I've seen from a company in a long time. The fact there are users in here actually continuing to support this company to me is hilarious.

I don't care what you guys choose to support or not support but if you do support Hopper labs after all this bullshit and fuckery, you don't have the right to complain in the future when more companies in this space follow similar questionable business and development models.

Hopper labs deserves to be out of business right now, not selling yet another vape when they haven't even proven that they can make the first one work properly without batteries exploding.

I can agree with a lot of this but there have been zero cases of the GHB batteries actually exploding while in the vape. I have heard of one person saying they had them “vent” in a dresser drawer after charging on a charger that may not be right for these cells. Honestly, in that case, who knows why they did that.

If you want to slam them go ahead but at least do it with the facts.

 

[ontopofclouds]

I can agree with a lot of this but there have been zero cases of the GHB batteries actually exploding while in the vape. I have heard of one person saying they had them “vent” in a dresser drawer after charging on a charger that may not be right for these cells. Honestly, in that case, who knows why they did that.

If you want to slam them go ahead but at least do it with the facts.

False

Have seen multiple user reports on Reddit over the past 2 years of batteries burning and melting INSIDE the vape.

My post is based on facts. Sorry if that bothers you.

 

[Raf]

I feel like some people probably had bad experiences with their customer service due to being impolite in their communications. I've seen people ranting on Reddit but I was unaware of any imposter drama that went on as described above lol. But just from the tone of the people complaining I could see those same people being complete jerks to deal with when you get an email from them and if it was me I would also deprioritize their ass and put them at the back of the line. They always answered me right away but maybe they liked me better because I never actually sent anything in for warranty I just kept buying more units bc the damn things work so well when they work right that it trumps all other considerations for me. But for example if my order was seeming to take awhile and I sent a message that was just like hi how's it going I wanted to check on my order it would get sent the next day or they would respond and say almost ready etc. If I wanted an extra clicky unit added to an order, i would get a same day response and my cart would update

False

Have seen multiple user reports on Reddit over the past 2 years of batteries burning and melting INSIDE the vape.

My post is based on facts. Sorry if that bothers you.

It seems impossible to believe that people on Reddit had batteries explode, but no one here ever did, can I see a picture of one of the possible staged fires? I want to see if it's laugh-out-loud photoshopped

 

[ontopofclouds]

I feel like some people probably had bad experiences with their customer service due to being impolite in their communications. I've seen people ranting on Reddit but I was unaware of any imposter drama that went on as described above lol. But just from the tone of the people complaining I could see those same people being complete jerks to deal with when you get an email from them and if it was me I would also deprioritize their ass and put them at the back of the line. They always answered me right away but maybe they liked me better because I never actually sent anything in for warranty I just kept buying more units bc the damn things work so well when they work right that it trumps all other considerations for me. But for example if my order was seeming to take awhile and I sent a message that was just like hi how's it going I wanted to check on my order it would get sent the next day or they would respond and say almost ready etc. If I wanted an extra clicky unit added to an order, i would get a same day response and my cart would update



It seems impossible to believe that people on Reddit had batteries explode, but no one here ever did, can I see a picture of one of the possible staged fires? I want to see if it's laugh-out-loud photoshopped

This might be the most anti-consumer post I have ever seen in my life. Do you work for hopper labs? Do you have an investment in them? Because I cannot fathom otherwise why anyone who is even slightly rational would defend a company with this much shady shit going around them.

A) It is completely ridiculous of you to automatically assume that everyone having problems with the vape and company are being impolite and rude in their communication. You have 0 evidence to assume this. Are some people probably dicks? Yeah, no shit. That's life. But I highly doubt that every single person contacting Hopper labs for their warranties is a dick for no reason.

B) "if it was me I would also deprioritize their ass and put them at the back of line". Good thing you're not running a business then because that's one the least ethical and most anti-business practices I've ever heard. "Hey guys we have a bunch of people who gave us a bunch of money for a vape that we released with a bunch of defects, how dare they ask for us to honor their warranty. Time to put them in the back of the line!". Yeah what a great business strategy dude. I'm sure you'd have tons and tons of loyal customers with that kind of amazing treatment.

C)"They always answered me right away but maybe they liked me better because I never actually sent anything in for warranty I just kept buying more units"

OH OKAY. So yeah a company liked you better than other users because you have more money than common sense and instead of getting your money's worth on your original purchase you decided to just continue burning money and buying more shit from a company that can't produce a reliable product. Other customers aren't being dicks, you're just being a shill. "HEY GUYS I HANDED A COMPANY A BUNCH OF FREE MONEY I THINK THEY LOVE ME". Wow never would have guessed.

D) Why would people go on reddit and lie about their vape exploding? The fuck kind of logic is that? People buy vapes because they want to use them, over and over and over again. Nobody is rooting for a device they spent hundreds of dollars on to explode.

But yeah according to your everyone that has an issue is either:
A) A dick
B) Lying

 

[Hogni]

FYI, if anyone should need bats, esp. in the EU, Verdampftnochmal Germany still has some, also a few accessories.

 

[Raf]

FYI, if anyone should need bats, esp. in the EU, Verdampftnochmal Germany still has some, also a few accessories.

Are they the right type? The ones I bought from vapefiend ended up being already the made in China stamped kind

This might be the most anti-consumer post I have ever seen in my life. Do you work for hopper labs? Do you have an investment in them? Because I cannot fathom otherwise why anyone who is even slightly rational would defend a company with this much shady shit going around them.

No I didn't say a lot of those things you then went on to say I said. No I don't work for them. Yes I have an investment because I want them to make more batteries because the device works better than any other portable Vape I have ever tried. Furthermore if they don't make more batteries then I will eventually have to use some inferior piece of s*** while I wait for my vriptech heat want to heat up, since I don't want to leave that plugged in while I'm out of the house

Sorry if that's Socialism or anticonsumerism or whatever, comrade. You would have fun talking to my retired Air Force friend that is really mad at Hopper labs for not being perfect at delivery in their product. I tell him he's forgetting these guys are making a full-size F-15 jet the size of a sharpie pen.

Out of I guess eight total bodies that I own three of them work correctly, one of them overheats and chars on the lowest setting, and one of them is an OG stainless unit off eBay from 2015 or whenever that was lol. The rest of them all don't work, but they said I could send them in for warranty. I just didn't want to add to the burden and it seems like they were still a year behind LOL

Instead of feeling angry about this, i feel amazed at how well the correctly working ones work. Especially after the latest upgrades that were done late in this year, it's really just completely ridiculous borderline religious experience performance. I had just gotten one new complete unit and one spare body that I used to Frankenstein a unit for my Angry Air Force veteran friend. It was after he tried to order extra batteries from them that the anger began LOL

 

[Hogni]

Sorry, IDK. Just ask them. But if they got no new ones in between, they are older than 6 months for sure, I believe.

 

[Baron23]

IMO, which I have expressed to the point of nausea over the past few years (LOL), Hopper Lab's history really could be a case study for how to screw up a start up/new product launch.

But, that history has been mashed over more times than, IMO, is useful anymore.

I am hopeful that Hopper really does see the light at the end of the tunnel and when they are back up and running, I do hope that the positive indications that Hopper has given us do indeed come to fruition.

With that said, I'm NOT pre-ordering anything. (P.S. Edited to add "NOT" haha)

And, with that said, I had planned on buying another new GH on Black Friday...well, until the fire...so I'll probably buy one of the new ones. But not until its fully GA.

And, with that said, my one post-RMA GH is working incredibly well. I am using the new "made in China" marked batteries and whatever heater they put in this unit is way different from what I had received in prior RMA which were returned for running cool.

My one working RMA is a true delight to me and I am very glad to have one in proper operating condition. Nothing quite like it.

I wish them well, but only time will tell what will happen at Hopper.

 

[Hammahead]

FYI, if anyone should need bats, esp. in the EU, Verdampftnochmal Germany still has some, also a few accessories.

I bought two from them this year and they had been stored for too long obviously and didn't even hold enough juice for one bowl. They credited them without any comment.

 

[slozukimc]

False

Have seen multiple user reports on Reddit over the past 2 years of batteries burning and melting INSIDE the vape.

My post is based on facts. Sorry if that bothers you.

I have gone through every post in the Grasshopper sub on Reddit and you are completely full of shit.

 

[ontopofclouds]

I have gone through every post in the Grasshopper sub on Reddit and you are completely full of shit.

https://old.reddit.com/r/GrassHopperVape/comments/5481nl/my_grasshopper_almost_exploded_serious/

"So, seems like I'm going to submite my fourth warranty request or whatever the fuck that means. I just switched batteries with my unit turned off and instantly I started to smell burned electronics in my room. My grasshopper got REALLY hot, like I couldn't even touch it, but I tried my best to unscrew the unit and remove the battery. My fingertips are hurting at the moment. The battery was melting and the top piece just got fucked as you can see in the picture. My room is still stinking like burned electronics btw"

Apparently you haven't gone through every post.

But yeah keep calling me full of shit

 

[kilo]

Have seen multiple user reports on Reddit over the past 2 years of batteries burning and melting INSIDE the vape.

I'd really like to see those anecdotal reports substantiated.

Most of us have developed a certain amount of bemused skepticism when it comes to HL's product announcements. But skepticism in Hopper Land runs on a two way street and I suspect most of us have also become somewhat skeptical of the angry denunciations, dire predictions, and veiled threats by hotheaded critics as well. Have any of these burnt Hoppers and molten batteries been returned to HL? They claim to have a good safety record with their batteries and I don't think they'd make this claim if they'd examined the blackened remains of these failed units.

EDIT: u/ontopofclouds posted the Reddit link while I was composing my comment. I'm thankful for the documentation but it doesn't look like a burned or melted battery to me.

 

[ontopofclouds]

I'd really like to see those anecdotal reports substantiated.

Most of us have developed a certain amount of bemused skepticism when it comes to HL's product announcements. But skepticism in Hopper Land runs on a two way street and I suspect most of us have also become somewhat skeptical of the angry denunciations, dire predictions, and veiled threats by hotheaded critics as well. Have any of these burnt Hoppers and molten batteries been returned to HL? They claim to have a good safety record with their batteries and I don't think they'd make this claim if they'd examined the blackened remains of these failed units.

Literally check the post above yours.

Reddit has way more users than this site does. Larger sample size = larger amount of defects reported

It's not rocket science. The issues with this vape have been well documented, and YES THAT INCLUDES THE BATTERY EXPLODING AND OR MELTING INSIDE THE UNIT.

 

[slozukimc]

https://old.reddit.com/r/GrassHopperVape/comments/5481nl/my_grasshopper_almost_exploded_serious/

"So, seems like I'm going to submite my fourth warranty request or whatever the fuck that means. I just switched batteries with my unit turned off and instantly I started to smell burned electronics in my room. My grasshopper got REALLY hot, like I couldn't even touch it, but I tried my best to unscrew the unit and remove the battery. My fingertips are hurting at the moment. The battery was melting and the top piece just got fucked as you can see in the picture. My room is still stinking like burned electronics btw"

Apparently you haven't gone through every post.

But yeah keep calling me full of shit

That doesn’t back up you saying multiple reports of batteries burning and melting inside the vape. If that was a battery malfunction it would have been way worse than that. You can obviously see that was due to a faulty back end. Not the battery.

 

[ontopofclouds]

That doesn’t back up you saying multiple reports of batteries burning and melting inside the vape. If that was a battery malfunction it would have been way worse than that. You can obviously see that was due to a faulty back end. Not the battery.

Yeah you're right bro obviously the battery melting is a totally intended feature

 

[slozukimc]

Literally check the post above yours.

Reddit has way more users than this site does. Larger sample size = larger amount of defects reported

It's not rocket science. The issues with this vape have been well documented, and YES THAT INCLUDES THE BATTERY EXPLODING AND OR MELTING INSIDE THE UNIT.

Yeah you're right bro obviously the battery melting is a totally intended feature

Try to keep your Reddit style bullshit replies to a minimum here. We like facts not rants with no basis.

 

[ontopofclouds]

Try to keep your Reddit style bullshit replies to a minimum here. We like facts not rants with no basis.

You're literally getting butthurt because I'm talking about a well known issue with this company and vape.

Hate to break it to you bud there is nothing in the rules here about only speaking positive about vapes.

Vapes and companies that deserve and warrant criticism are absolutely well within my right to talk about.

 

[slozukimc]

You're literally getting butthurt because I'm talking about a well known issue with this company and vape.

Hate to break it to you bud there is nothing in the rules here about only speaking positive about vapes.

Vapes and companies that deserve and warrant criticism are absolutely well within my right to talk about.

I still call bullshit. And I am sure there are others as well. We just don’t like misinformation.
Hopper Labs has seriously fucked up but your claims have nothing to back them up. Prove me wrong and I will gladly shut my mouth and apologize for being wrong.

 

[MoltenTiger]

You can read about @lovecrush’s ‘almost’ exploded hopper from right here too http://fuckcombustion.com/threads/the-grasshopper.18482/page-483#post-1027393

most likely a torn wrapper, although he said he checked it before. Could have also been placed in backwards, probably that.

if you don’t like HL, vote with your wallet. Don’t waste your time trying to convince the converted and vice versa

 

[mephisto]

Ah, Waiter, there is something wrong with my thread. I ordered the Grasshopper thread, and it seems that somehow I got the ridiculous shit flinging thread. I believe that each of us is entitled to 1 (maybe a couple )
of shitty rants. So far, I have read multiple negative rants on the same topic, by the same person. Welcome to FC, @ontopofclouds. Hope you hang around long enough to meet the rest of the family around here. Its been my experience that we are ALL full of shit 'round here.

 

[slozukimc]

You can read about @lovecrush’s ‘almost’ exploded hopper from right here too http://fuckcombustion.com/threads/the-grasshopper.18482/page-483#post-1027393

most likely a torn wrapper, although he said he checked it before. Could have also been placed in backwards, probably that.

if you don’t like HL, vote with your wallet. Don’t waste your time trying to convince the concerted and visa versa

I don’t want to convince anyone of anything, I just hate it when people post bullshit claims on a forum where we try to get to the truth of the matter with no way to back them up.