Game over? That not, but just a realistic and pragmatic precaution without any illusions.
I am scheduled to get mine back tonight. I had my 3rd RMA received back to me about about a month ago, and like you, it didn't work properly, just wispy clouds. I had to send it right back.
I'm not exactly confident it will work and expect I will have to send it back again. I did love this thing for the quick hit ability.
I'm sure there's no consensus on this, but I'd like to ask what most people jump to when they've given up on their GH.
I've had one of mine in warranty repair for the better part of a year, and now my second one has died (lights go straight to blue). HL sent a "fix" to try (compressed air over the heat sensor) but it did no good. I suppose I've nothing to lose by sending it in for a warranty repair, but realistically, what I can expect is not to have anything for an indeterminate time. That just strikes me as ridiculous. I think we're all agreed that there's nothing like a GH when it works, but since they _mostly don't_ I'm wondering if anyone has thoughts about a reasonable second choice. Thanks!
I'm sure there's no consensus on this, but I'd like to ask what most people jump to when they've given up on their GH.
I'm sure there's no consensus on this, but I'd like to ask what most people jump to when they've given up on their GH.
I've had one of mine in warranty repair for the better part of a year, and now my second one has died (lights go straight to blue). HL sent a "fix" to try (compressed air over the heat sensor) but it did no good. I suppose I've nothing to lose by sending it in for a warranty repair, but realistically, what I can expect is not to have anything for an indeterminate time. That just strikes me as ridiculous. I think we're all agreed that there's nothing like a GH when it works, but since they _mostly don't_ I'm wondering if anyone has thoughts about a reasonable second choice. Thanks!
Hopper Labs doesn't comment anywhere. Hopper Labs does not, IMO, directly engage in conversations with their customers.....they just publish BS month blog emails.Wow that sucks .
Out of curiosity, does hopper labs comment on this thread ?
I'm sure there's no consensus on this, but I'd like to ask what most people jump to when they've given up on their GH.
I've had one of mine in warranty repair for the better part of a year, and now my second one has died (lights go straight to blue). HL sent a "fix" to try (compressed air over the heat sensor) but it did no good. I suppose I've nothing to lose by sending it in for a warranty repair, but realistically, what I can expect is not to have anything for an indeterminate time. That just strikes me as ridiculous. I think we're all agreed that there's nothing like a GH when it works, but since they _mostly don't_ I'm wondering if anyone has thoughts about a reasonable second choice. Thanks!
Thanks for these suggestions. I just pre-ordered a Splinter V1 at a very reasonable price (I found a huge discount coupon!).I would consider a Splinter, Splinter Z or a Lil Bud. All are great but not in a pen format. My Grasshopper works perfectly these days. Run it on 5 as long as I want and no combustion. Still I prefer those other vapes. The Grasshopper gets used regularly and is enjoyed immensely but I don't agree that a working Hopper is necessary the best. It's up there but there are others.
The firewood 5 has become my portable of choice. Very compact and stealthy, easy to use, good flavor and nice clouds.
Does anyone else feel like this company isn’t going to make it much longer? Can’t ship accessories. Can’t ship things in a timely manner. Etc. Etc.
I have absolutely no knowledge, but doesn’t seem good when you send back customers dented parts that weren’t theirs originally, and shit.
Anyhow, what they should do, seriously, is hire Seibo from VapeXhale. Wow, he got rid of his FC account. That’s surprising.
Anyhow that’s just my 2 cents.
Seibo is moving the company it's now Hanu labs https://hanulabs.com/
Maybe he is making a new handle now?
I need to get a cloud Evo to compare. If the GH is comparable to Evo in clouds and flavor it would be good to have a plug in hopper
Bummer. On 2?! I have 3 now because I couldn't stand not having mine when it went off to be warrantiedMy grasshopper (at least this one I got, tastes like shit), even at a level before 2.
My Evo is king. Always has been, always will be :-). The flavor is top notch in the Evo.
Not a big fan of the Hanu Stone. Looks like a Pax Era type thing where they sell pre-filled carts. Doesn't help in non legal states.
You think it's an oven or backend issue?
I wonder if they arent having cash flow problems. Slow shipping new orders, slow RMAs, slow accessories, re-use of used parts?
Ditto - they're under water in more ways than one. Their lack of customer service and response and many are still reporting issues with new and RMA'd units doesn't bode well. IMO the PFE was an offering to those initially complaining about draw resistance yet I liked the design and aesthetics of the standard frontend and it's more stealthy looking than the PFE. Oh, and HL never posts on here too which means they're too busy or ignorant, or both, to the user community - hence why I say "under water" with several layers of meaning.Right now they seem to have trouble even answering simple mail. I'm afraid it's not looking good for them at the moment.
In fact, I just picked up a MIQRO because it's unclear I'll have anything ultraportable for a while with 2 GHs in the great beyond.
How's the Miqro?