Discontinued The Grasshopper

vapviking

Old & In the Way
@Baron23, @Cheesequake, @Vaporific--

Thanks for the recommendation!

Nitecore is on the way. That will make the GH a more functional tool--my first attempt at pass-through charging was also my first experience with Hopper bugginess. I'll be happier with a steady supply of battery power.
I think that the pass thru charging is not particularly useful. The usb charger certainly can't keep up (it won't function like a desktop!). And it's awkward to power on/off with the charger in place.

I meant to jump in earlier and mention that the Nitecore D2 can toggle between charge rates (500/300 mah). It will always default to the faster rate when a battery is inserted, but from what I understand slower rates are better for battery longevity, so I always switch it to 300. You can also toggle the display on/off. Mine came with a bonus 12v car adapter for use when travelling, and further bonus that this adapter also plugs directly into and charges a Mighty (and works on that one as true pass thru charger!).
 

barleecat

Well-Known Member
As I read these pages of posts, I continue to be in almost disbelief that after all this time, Hopper Labs still cannot put out a consistent product.

I agree and am amazed they’re actually still in business....

Once a month I pull my SS Hopper out of its box to try and use it with small glimmer of hope and yet it inconsistently works or doesn’t work and this is after the 8month wait for it from RMA....V4 ? Internals...who knows, I think they make that shit up...Hopper was never ready from the get go and they’re chasing their tails trying to make something work, like we all think it should work, but they’ll never be able too...if they were able to make it actually work then this thread wouldn’t be 890 pages long.....:2c:

So I put it back in its little box on the shelf...why bother with another RMA at this time :hmm: and wait for months with false hope....
 

Vaporific

All who wander are not lost...
I agree and am amazed they’re actually still in business....

Once a month I pull my SS Hopper out of its box to try and use it with small glimmer of hope and yet it inconsistently works or doesn’t work and this is after the 8month wait for it from RMA....V4 ? Internals...who knows, I think they make that shit up...Hopper was never ready from the get go and they’re chasing their tails trying to make something work, like we all think it should work, but they’ll never be able too...if they were able to make it actually work then this thread wouldn’t be 890 pages long.....:2c:

So I put it back in its little box on the shelf...why bother with another RMA at this time :hmm: and wait for months with false hope....
Amen. Ditto. I’ve been saying the same thing in several of my recent posts. They’re overwhelmed and under water - interpret that loosely albeit generally and that seems to be the prevailing census in this forum. More negative than positive here.

I will again posit that when the Hopper works well and consistently, it works well! Happy Thanksgiving! :peace:
 

ArthurJ

Well-Known Member
It's a Black Friday miracle!!
I've been waiting for these for months, since Jan and March.
They didn't send me any shipping notification. They just showed up this morning. In my account on their website the orders are still marked "in progress" and I can't register them. They also forgot the engraving I paid for on the blue one, so I'm sure there is another round of endless emailing in my future, but they work, so happy black friday.



 

vapviking

Old & In the Way
It's a Black Friday miracle!!
I've been waiting for these for months, since Jan and March.
They didn't send me any shipping notification. They just showed up this morning. In my account on their website the orders are still marked "in progress" and I can't register them. They also forgot the engraving I paid for on the blue one, so I'm sure there is another round of endless emailing in my future, but they work, so happy black friday.

Most excellent!

btw, I suggest leaving them unregistered until such time as they need service, in case you decide to sell or trade away
 

kbrown5523

Hopping in Washington
Well, after however long now, I have no idea, my one v5 body that I have will give me a hit occasionally, most of the time either it won't at all or it will start to milk the glass and then clear as I'm pulling. My saga, like many others is long. I have two backends, but only one body right now. They lost the 4 non-working bodies I sent them back and threatened to void my warranty. They sent me a body that obviously was sent in for RMA and had not been worked on, and so now they say they're sending a repaired one.

The real bummer is even if I wanted to jump off the Hopper train, which I don't, I don't have the money to buy a replacement, even if I could find anything that worked nearly as good.


EDIT: I may have spoken too soon. I just tried some older batteries and it worked. More testing needed apparently. Don't know if that was a fluke or not.
 
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Choices

Well-Known Member
For any courageous soul that has $175 dollars to burn there are Blue and Green Ti models going for that with the Black Friday code found on the Namaste website. My current two are performing well (knock on wood) with only moderate use in what I call “safe mode”. I am crazy enough to think the problem is communicable and I don’t want a contagious model infecting my crop! :lol:
 

tylerj55

Well-Known Member
Do people buy these second hand? Finally got mine back from warranty and don’t really want it since I got the flowerpot a few months ago.
 
tylerj55,
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Vaporific

All who wander are not lost...
Do people buy these second hand? Finally got mine back from warranty and don’t really want it since I got the flowerpot a few months ago.
Tempting but for $175 I’d choose a different portable vape, even conduction, rather than funnel more money into HL’s coffers for now. I’m in the market too for a steady backup. Some Black Friday deals but I haven’t pulled the trigger on anything yet.

I however did drop HL a note today asking for a status on my RMA preorder Ti which was sent in mid September. I won’t hold my breath on quick or informative reply. :peace:
 

voodoo_vape

Vapour RebeL
as I read these pages I'm still feeling so so unsafe on sending my unit in for an RMA since it gives me the 'straight blue' light after almost 2 years since my 1st RMA. Of course this was not with a daily use usage, since my daily driver has been my Vapcaps for almost 1.5 years now.. :freak:
Nevertheless, GH delivers power and excellent discrepancy, blindfolded. Other than that, reliability unfortunately has been poor and it makes it worse when you also have or had a poor CS, I haven't contacted them yet and I'm reluctant to do so, so far. They may have changed this one, hope they have.
Anyway, so...my GH is faulty almost 3 weeks now and I can't be bothered sending it over for an RMA. This is what a poor CS causes. I totally feel unsafe on the time that it'll take to see it back...and on the fact that a friend of mine had issues with the customs when receiving his, after almost 5-6 months, from an RMA...
Speaking of which, the major update that HL announced was related to the body or the dial itself? If I turn my hopper in, will they update it for me? Any of you guys received an RMA'd upgraded unit?
Some advice is always welcome.. :)
 

Vaporific

All who wander are not lost...
as I read these pages I'm still feeling so so unsafe on sending my unit in for an RMA since it gives me the 'straight blue' light after almost 2 years since my 1st RMA. Of course this was not with a daily use usage, since my daily driver has been my Vapcaps for almost 1.5 years now.. :freak:
Nevertheless, GH delivers power and excellent discrepancy, blindfolded. Other than that, reliability unfortunately has been poor and it makes it worse when you also have or had a poor CS, I haven't contacted them yet and I'm reluctant to do so, so far. They may have changed this one, hope they have.
Anyway, so...my GH is faulty almost 3 weeks now and I can't be bothered sending it over for an RMA. This is what a poor CS causes. I totally feel unsafe on the time that it'll take to see it back...and on the fact that a friend of mine had issues with the customs when receiving his, after almost 5-6 months, from an RMA...
Speaking of which, the major update that HL announced was related to the body or the dial itself? If I turn my hopper in, will they update it for me? Any of you guys received an RMA'd upgraded unit?
Some advice is always welcome.. :)
Not sure where you are but I’ve traveled overseas from the US as well as domestically within the US with my Hopper (and other portable vapes) without any issues. Be prudent and smart about it and be sure to follow guidelines from within your country but I don’t see it being any different than putting it in a carryon as I’ve done. Good luck - my Ti is currently in RMA too.

BTW, HL just sent an email with 15% off some accessories thru Monday. It touts the frontend cleaning vial as an herb container too; I bought one last year just for ISO baths and it works well. They’re offering a 5-pack for $20. I however will keep my cash in my wallet away from HL for the time being...:peace:
 

Vaporific

All who wander are not lost...
Still can’t believe they are sending me marketing emails especially after I complained about it.

Anyhow I’ve given up on the hopper. All 3 bodies and shit sent back. I don’t even care when I get it back. It’s been broken since January 2018. LOL
There’s an Unsubscribe link. Have you tried it? They should honor your preferences. :peace:
 

Balzac

Well-Known Member
Anybody been waiting on an order and not an RMA? I ordered back in April after not doing enough diligent research ( :doh:) but haven't received it yet, so I'm thinking maybe I should just ask for refund and get something else?

Or is it worth waiting for, since I'm a light user and it wouldn't be my only vape? It seems ideal if not for the reliability issues.
 
Balzac,

vapviking

Old & In the Way
Anybody been waiting on an order and not an RMA? I ordered back in April after not doing enough diligent research ( :doh:) but haven't received it yet, so I'm thinking maybe I should just ask for refund and get something else?

Or is it worth waiting for, since I'm a light user and it wouldn't be my only vape? It seems ideal if not for the reliability issues.
Often a squeaking wheel gets some attention from HL. Have you made inquiry and been blown off?
Was your order something unusual? If it was plain SS or Ti I believe you should have it by now.

I just took a look at TheHerbCafe site and they have Ti in stock (and a couple of colors, but no SS). They're in Canada, but freight even to US is free and no duty 'cause Hopper is made in US. Price, factoring in US exchange rate, is a little lower than direct from HL right now, at 248.50 USD. So, you could get refund from HL and still get a Hopper relatively soon.

But I'd still try the squeaky wheel approach, coupled with the spoonful of honey rather than vinegar gambit.
 

ArthurJ

Well-Known Member
Anybody been waiting on an order and not an RMA? I ordered back in April after not doing enough diligent research ( :doh:) but haven't received it yet, so I'm thinking maybe I should just ask for refund and get something else?

Or is it worth waiting for, since I'm a light user and it wouldn't be my only vape? It seems ideal if not for the reliability issues.

I just received an electric blue and a rose hopper that I had ordered back in January and March. I had been emailing them periodically since the spring, the response was always that it was 2-3 weeks away for whatever reason.
Finally, about a month ago, I sent them an email stating that I wanted to cancel the order, a week or so later I sent another cancellation request, neither got a reply. Black Friday morning they arrived out of the blue, no notice they were coming or anytthing like that.
They are nice, but the whole thing is very odd and I'm a little indifferent to them at this point. You could certainly email and let them know you're out here patiently waiting. But who knows what to make of their responses.
 

Hogni

Honi soit qui mal y pense
Do you mean the responses created by their random generator that also decides about the ranking of orders and RMAs and its causes? :hmm:
 

Baron23

Well-Known Member
I just received an electric blue and a rose hopper that I had ordered back in January and March. I had been emailing them periodically since the spring, the response was always that it was 2-3 weeks away for whatever reason.
Finally, about a month ago, I sent them an email stating that I wanted to cancel the order, a week or so later I sent another cancellation request, neither got a reply. Black Friday morning they arrived out of the blue, no notice they were coming or anytthing like that.
They are nice, but the whole thing is very odd and I'm a little indifferent to them at this point. You could certainly email and let them know you're out here patiently waiting. But who knows what to make of their responses.
They are so fucked up, its breathtaking.

They either don't read any board threads or they do and just don't care....but all of their many warts are illuminated in this thread and...well....doesn't seem like much of anything has changed.
 

Vaporific

All who wander are not lost...
They are nice, but the whole thing is very odd and I'm a little indifferent to them at this point.
It’s more like they’re indifferent to us. Sadly I’ve learned to accept it and won’t pester them for updates on my RMA Ti (first time in warranty since September). I know it’ll take lots of time, and patience, and I just want a working Hopper again - to serve as a backup or occasional alternative. I won’t put too much stock in it or HL’s operational and customer service. Again, they’re overwhelmed in nearly every conceivable way...:peace:
 
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Vaporific,
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voodoo_vape

Vapour RebeL
Well... good things have to be mentioned and appreciated... I sent a message for my open RMA the day before asking if it was possible that they send me a replacement body and then I send them back my faulty one, and they agreed to that. Not to mention that this had happened when I had my unit delivered and got cop lights almost one/two weeks after. Of course I had sent them the faulty one straight after receiving the replacement at that time.. So, thumbs up by me for their reasonable case dealing with an overseas customer... much appreciated and had to be said.. :)
Oh.. something else that really impressed me was the respond time...which was 1 day...!!! So if everything goes as said, there are great chances that I'll be grasshoping during xmas to accept and embrace lord even humbler...:o :ninja::science:
 
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