Couldn't agree more... they had a brief moment of hope and valor when they "took production inside", and then just shat themselves again. Shame.Ah man, that just sucks. Keep banging on them as IMO 90 days is WAY longer than it should take to fix your Ti unit.
I'm sorry, but I have no advise for you beyond that and wow, Hopper Labs had it in the palm of their hand and are just fucking it up by the numbers. Well, IMO of course! LOL
Woah gh landed today and fuckkk. I see why everyone is so butt hurt about this vape. It's so good that you want it to never break. Going to get some new glass tomorrow at a shop locally and then I can give my full feedback but damn, gh got me so baked earlier. Got some cherry crush and some darth maul og super yummy the whole way through the bowl. I am using it native with orings on the pfe no heat at all on my lips and just pure hot vapor haha. It's given since it's such a short airpath from the heater. Crazy how fast it heats up and how much tasty vapor you can get. Fuck now I hope I got lucky with this one
Sent my dark grey Ti GH for warranty yesterday...
10,000+ ÷ 200±50 = we're going to be waiting fucking ages, already have, will continue to.We are working diligently to increase our output rate to make it all move along faster for everyone.
It’s just an estimate, but it consists of a majority of sales that should be needing service.@MoltenTiger where are you getting the 10k figure from? Or is that a guess?
Nice one, honestly my 4 batteries are possibly showing signs of ware and they are old as my hopper, so not old at all. I seem to get one less chamber from them, it's still cold here though...Here I thought the 200 figure was the aforementioned 200 units a week they are producing between brand new units and RMAs. I think they probably have a lot more than 200 RMAs right now.
I thought my SS was running cold but I think it was just a bad battery. I still had an early GHB2 that had seen better days long ago. I kept it in the rotation “just in case” and kept having issues until I decided to get rid of it (responsibly).
My other, “newer”, GHB2s with the thicker and slightly darker wrapping are over a year old now and I’m surprised they’ve lasted that long. It seems they might be starting to lose power. One of the benefits of having an external charger with a readout of charge level is it helps you monitor battery health. A fresh battery is often around 3.7 volts when depleted, maybe even lower. I’ve noticed as my batteries age they “die” at progressively higher voltages. Right around when they reach the 3.8v mark is when performance seems to suffer overall, even on a fresh charge.
Edit: I just realized you might have meant to say the amount of RMAs is higher than 200, since you said “unfortunately” after that. In that case we are in agreement. I’m sure they have quite the backlog and I’m starting to get worried at this point.
@Hammahead: both of my Grasshoppers have always had flickering blue lights and they have performed well and been relatively reliable as far as hoppers go. Here’s to hoping yours continues to perform admirably!
That’s good to know it’s normal for a certain time range. Both of mine were built in the summer of 2016. The replacement parts were built more recently of course.Thanks a lot, I'm not that bugged about the flickering, it's apparently normal for Hoppers built in a certain time range, but many people see it as an early stage of doom. My new one doesn't flicker at all.
Have to agree 19 returns and still 2 broken hoppers, now have a splinter and love it..I’ve had all my Grasshoppers refunded.
Hopper Labs just didn’t reply to my multiple RMA requests & PayPal refunded me.
Local resellers are no longer stocking the GH here & refunded me as well.
I’m left with a heap of empty GH boxes, some accessories, a whole lot of batteries & one messed up Hopper to remind me not to do it again.
For a while I was annoyed with myself for constantly paying the shipping & hoping things would get better, but I got over it & bought a Flower Pot.
That’s been fun to use & completely distracting so it’s all good now.
Best of luck to you all.
Both my hoppers had been in for RMA multiple times before they both went in for months during the rma hell time. Both came back malfunctioning, had to send them both back in again, both came back malfunctioning again. After that they agreed to just send me replacement bodies and...
The first new one came and seemed to be working great, and then last night it started to only work somewhat sometimes. I use it through a bong with water and I could see the glass start to milk up and then it would start to clear as I'm pulling. Sometimes I could get it to give me some vapor and other times not at all. The abv was getting barely blonde. Then today I can't even get it to ever start milking at all. Just the barely, barest mist and that's it. I tried it with my other back end, same thing.
I would have been more upset, but I knew my second body was due to arrive today and...
It did arrive and I loaded it up, took two amazing hits and the third one incinerated in a flash. I didn't even get to vape one load out of it. Since my other one is not doing shit, I even tried turning this one down but it still incinerated the material.
As it stands right now I have four hopper bodies in my possession and not one of them works.
I LOVE my hoppers when they're working. I am desperate to get them working, but I'm losing faith that it'll ever happen.
LOL!! I get it. Believe it or not, even after ALL that, I'm STILL hoping that they can get them working for me somehow someway.I hate hearing this shit. Literally.
I have no expectations of my hopper on Friday. I've lost all steam.
Yet, still looking forward to using it. Not exactly sure why. I realize this may be a paradox, of looking forward and no expectations, but they are mutually exclusive. LOL :-)
Let me know if you want to sell any batteries; I'd buy a few. Aside from imminently sending my pre-order Ti in for RMA for the first time, which I'm dreading based on all the recent posts (I lurked on this forum two years ago), I'm not giving HL any more money. They need to right the ship and produce a consistent and reliable product - and they have only one! I can't imagine them expanding any time soon either as they're underwater with all the RMAs. Ugh.I’ve had all my Grasshoppers refunded.
Hopper Labs just didn’t reply to my multiple RMA requests & PayPal refunded me.
Local resellers are no longer stocking the GH here & refunded me as well.
I’m left with a heap of empty GH boxes, some accessories, a whole lot of batteries & one messed up Hopper to remind me not to do it again.
For a while I was annoyed with myself for constantly paying the shipping & hoping things would get better, but I got over it & bought a Flower Pot.
That’s been fun to use & completely distracting so it’s all good now.
Best of luck to you all.