Baron23
Well-Known Member
Hopefully that’s good news for my 28 Feb RMA. Though it seems they don’t have enough of all parts so RMAs are not being necessarily returned in the order received (im pretty sure I read that in one of their blogs)
Discontinued The Grasshopper
- Thread starter midgetsanchez
- Start date
Hjalmark
Oldest boy alive
COME ON BABY !!! LUCKY NR 7 GIVE ME A NEW TEMP-SENSOR !!!!
funny thing is that I got a friend coming over for end of June and he been wanting to try the hopper for 2 years now and really interested in buying it ... its been in repairs 3 times before and every time its been when he has been visiting
now again for the 4 time and not sure why he still wants to buy one (not like he has been brain washed by its awesome power but maybe one day)
kbrown5523
Hopping in Washington
Mine was received there I think Jan. 24th and they said mind SHOULD ship Wednesday based on last email I got back from them.
EDIT: I don't know how I missed it, but I got a shipping notification yesterday!!
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Robob
Veteran Vaporist
My hopper has finally made it back to me, I had emailed at the beginning of the month as I had sent in mine in Nov 17'.
Now that is has finally returned and I found my batteries and charger etc. The initial results are it seems to be a little lower temp than before (not as black/brown abv that I see compared to my left over from before) and now occasionally when turning temp "knob" up or down all the way the unit powers on if you hold it there even when off, but this seems to be an issue with the switch.
For now I'm going to run it hot and fast for many batteries (full temp through water) as a break in test. as I only had 2 weeks or so with a working hopper before things went bad the first time.
Now that is has finally returned and I found my batteries and charger etc. The initial results are it seems to be a little lower temp than before (not as black/brown abv that I see compared to my left over from before) and now occasionally when turning temp "knob" up or down all the way the unit powers on if you hold it there even when off, but this seems to be an issue with the switch.
For now I'm going to run it hot and fast for many batteries (full temp through water) as a break in test. as I only had 2 weeks or so with a working hopper before things went bad the first time.
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Well, after lurking on this thread for many many many months, I decided to create an account to let everyone know I received one of my hoopers back (sent in and rec’d mid November) and it will not turn on. No matter what I do I cannot get it to start up. It charges, I think, since the red lights blink when connected to the charger. Contacted HL and of course it needs to be sent back. I honestly don’t understand why it was sent back when it doesn’t work. I’m also not sure if I’m going to send it back or just take the loss. I’m just tired of all this.
barleecat
Well-Known Member
I got my November RMA Hopper back last week finally. With a full charge mine blinks a faint red for a nano-second then turns off for 2seconds then just quickly turns red then blue and is on....it’ll give an OK hit... but then the mouthpiece and back-end get hotter than they ever got....even before I sent it back in November.....and the RMA 6 months before that.... After 1 draw its way too hot to even use. I just said F it and put it in the original box and threw it on the shelf......
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newVaper420
Vapor Enthusiast
Those past two messages are definitely disheartening. I hope my Grasshopper comes back working better than ever. Today I broke my Cloud Evo, so I really wish I had my Grasshopper back now. I do have my E-Nano and Mighty, but still, the Grasshopper is the only one who can come close to Cloud Evo status.
Man, Grasshopper, come on. I hope they get all the bugs out.
Man, Grasshopper, come on. I hope they get all the bugs out.
Oh no! ... what happened to your EVO? (looking on the bright side, I'm sure if you send it in for repair it will come back to you in less than 6 months ...
)
newVaper420
Vapor Enthusiast
Oh no! ... what happened to your EVO? (looking on the bright side, I'm sure if you send it in for repair it will come back to you in less than 6 months ...
LOL! Off-topic but, basically, my arm fell asleep at night, and as I was trying to move, I accidentally hit my cloud over off my end table, and it landed on the floor, and the bamboo broke. I've seen quotes to fix bamboo is about $100 + shipping charges back and forth, so I figure around $130 - $160. Instead, I just ordered a brand new Evo. My old one was kinda messed up anyway. The green light never came on. It was very hot. The bamboo was quite loose from someone twisting it a long time ago. It was my daily driver for 4 years, no issues. So, just figured was time to re-up.
Somewhat on topic, if you notice my signature, I had the very first Cloud.... And I applaud VapeXhale for sticking through and changing it up, and getting to the Evo. I mean, I did get screwed and had to pay a little something to upgrade from the Cloud to the Cloud+ when it broke. Then when my Cloud+ broke, they wouldn't fix it and made me pay to upgrade to the Cloud Evo. Those were very shitty business practices, but maybe they were necessary to keep the company afloat, and keep working out issues.
I hope that Grasshopper eventually follows suit in figuring out how to make the best possible portable vaporizer that is reliable. It did take VapeXhale 2 years or so to retool. But, hearing these people get them back and they are still broken, that's awful.
The Cloud Evo is the one I got from the very beginning. Never needed to send it back, like my Cloud or Cloud+. So I'm very confident in the Evo product now. Hopefully, Grasshopper can get there too.
lol ... yeah ... VXL and HL are similar in their start in that regards ... I paid a LOT initially too ... with two Cloud's, both upgraded to Cloud+'s ... and within weeks of that both Cloud+'s died and I had to pay to upgrade them ...
... Seibo has made everything right by me and VXL is an awesome company, and I'm glad they made it through the difficulty of startup and stabilizing the product. I hope for the same success with HL and will continue to support their product (so far ... getting a little frustrated ... I wish HL would at least be better with interacting with their customers and with being accountable like VXL was ... that recent blog post is hopefully a step in that direction ...)Half dozen of one and half dozen of the other as well ... VXL didn't warranty my Cloud+'s originally even though they should have, and HL has warrantied my Hoppers, however, I've spent much more on shipping with HL than I spent on buying new devices at the discount price with VXL ...
The verdict on my two returned Hoppers, are as follows:
1. SS one works well, sort of; the lights flash like crazy, and if you push it too hard, it goes to flashing reds sometimes. It also gets unbelievably fucking hot! Back-end, body, mouthpiece will likely leave burn marks if you touch it right after an inhale if hitting it @ 4.5-5. That being said, it seems to produce good vapour between 3.5-4 and not get too hot ... and at least it is consistent in its behavior.
2. Ti one works well maybe 30-40% of the time. If you are crazy obsessive about cleaning threads etc., then it seems to work @ 80+% reliability for a while, then degrades such that it almost never works right ... and quickly. (maybe 5-8 bowls?) At temp setting 5, it gets about as dark as my SS one at temp 3.5, when it works that is. No problems with flashing lights or going to red flashing lights though ...
... also no problems with getting too hot on this one ... ... some consolation ... fucking Hoppers! Oh well ... guess the Ti one will be going back first and the SS one 2nd (assuming it continues to be usable, although it may be degrading my batteries since they are likely getting somewhat too warm all the time ... which has me thinking about that first reported death from eCig from an exploding battery/device ...!!)
I wanted to give them both a fair chance before I posted ... but now that I've had them for over a week, and I've put them through their paces somewhat I felt it was time (took me a while as I wasn't overly enthusiastic considering they didn't seem to be working right out of the box ...)
skyvaper
Well-Known Member
So I've also had mine back for a couple of weeks and both rma hoppers have some sort of issue. My SS backend still gets a shooting sharp burst of heat almost like someone quickly stabs you. The SS will also blink red once for a half second then nothing sometimes and also has flashing blue lights no matter the charge level. The ti backend stays cool but also had the red flash then power off. Disappointed with my returns. I was able to temp fix them by depressing the clicker and turning clockwise as to tighten whatever is in the backend to cause the loose connection. The ti has been fine otherwise but I keep having to "fix" the ss. They both hit perfectly but in my experience its still the same reliability issue. I will be sending them back.
Baron23
Well-Known Member
I had grumped in an earlier post about RMA GH's with new parts (supposedly) still having issues and was called out on it. I didn't have time to go back into the thread to research where I think I saw this but it does appear now that people are reporting GH's that have shipped/been returned since the "re-engineering" and wow does it sound like the same old song. sigh
I was given a Ti Bronze by a friend as mine has been in RMA since end of Feb. He bought it very lightly used from somebody (and he can't remember who...LOL) and gave it to me. Hopper was very cooperative in responding to my request to transfer the warranty (had serial and box number) for $45 and they sent me a Paypal payment request which I sent in. IMO, you cannot own a GH without a warranty.
I did, in this correspondence ask about the status of my RMA and today received this:
I was given a Ti Bronze by a friend as mine has been in RMA since end of Feb. He bought it very lightly used from somebody (and he can't remember who...LOL) and gave it to me. Hopper was very cooperative in responding to my request to transfer the warranty (had serial and box number) for $45 and they sent me a Paypal payment request which I sent in. IMO, you cannot own a GH without a warranty.
I did, in this correspondence ask about the status of my RMA and today received this:
Your warranty arrived here March 1st. We are currently servicing units up to February right now. It will be another few weeks before you are to the front of the service line.
newVaper420
Vapor Enthusiast
This is very very disheartening. Come on Grasshopper.
dodgy_b
Well-Known Member
Ok so this is exactly what happens to my new SS received in May. It is not my daily driver so I haven't felt it too annoying, yet...
- That said, what is exactly going on mechanically with these short backend heat bursts?
- Are these bursts the same symptoms as the famous "hot back end" issues I've read about for a couple years?
- Lastly, is it dangerous and worthy of an RMA?
skyvaper
Well-Known Member
Yes and Yes
dodgy_b
Well-Known Member
Dang... worth evaluating further before returning?
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MoltenTiger
Well-Known Member
My all new unit seems to get a hot back-end after extended use. I let it cool down when it does this and performance has been consistent, twice I've disassembled it to check battery temp as it became hard to hold (battery was warm but not hot)..
There's definitely something in the back end that heats up rapidly, unsure what it is but it's not a nice feeling when it does
There's definitely something in the back end that heats up rapidly, unsure what it is but it's not a nice feeling when it does
MoltenTiger
Well-Known Member
I've noticed it before. It's like there's a capacitor or resistor there getting dumped with power. Fiddly little machines. Mine seems to do it when I'm trying to get vapour out of a spent load, sometimes I'll just try and hit it without checking, and if I do this twice quickly, hit-nothing-hit-nothing, it seems to get a hot back end. I'll wait a bit and pack a fresh chamber and then there's no back end heat and I get nice clouds. The times where I've smashed a heap of chambers back to back are the times where the whole device has gotten too hot to touch front or back, but the middle is warm and safe to handle..I thought the sharp heat stab upon clicking was just me. Feels to be coming around the dial area to be exact.
Besides this, and the intense heat from drawing back to back on anything above 4, my Hopper is working just fine
Over all I'm trying to be a bit kinder to this hopper until I get my RMAs back, so I've been letting it cool down between use and not sharing it around.
It's funny, most vapes like a good heat soak before producing monster clouds, but the GH is best from a cold start
Hjalmark
Oldest boy alive
I have had the hot stabbing heat pain at the front end of the hopper and realized that it was arcing electricity from the body to the PFE over the tiny scratch cap that been created through use
Could literally see the tiny lighting but didn't even mention it in my last RMA ... Hmmm maybe I should have
But try turning on your hoppers with fresh battery in the dark and check if you see a blue spark
Could literally see the tiny lighting but didn't even mention it in my last RMA ... Hmmm maybe I should have
But try turning on your hoppers with fresh battery in the dark and check if you see a blue spark
MoltenTiger
Well-Known Member
I've never noticed that before...
That sounds weird, are you holding the PFE when it does this? Must be grounding somehow?
My PFE gets real hot with general use, hard to touch after killing a bowl. But I've never noticed any other heat source at the front, just the heater
Hjalmark
Oldest boy alive
Just holding the body .. I think because I noticed this by just holding the hopper itself
Dont think just that is enough to heat the PFE but it sure does sting like hell when I shock myself
Took me couple of weeks to realize what was happening, first I though the front end was just getting super hot super fast