Discontinued The Grasshopper

Hjalmark

Oldest boy alive
I actually get my isopropyl from an electronics store, it's definitely the go to. It's a good place to source it as it's relatively pure and concentrated. But it can cause problems if care isn't taken
I do the same and only get my ISO from electric stores

Probably the cleanest you can find as it's designed to clean boards and components
 

GTAVaper

Well-Known Member
I don't frequent FC as much as I used to, and haven't read through the Grasshopper thread in a very long time.

But I was an early pre-order who purchased a Ti unit that was supposed to come with a leather case which was supposed to be shipped after the fact as they weren't available at the time the pre-orders were being released.

I never ever did get my leather case sent to me and I see that they are available in the store right now.

Has this happened to anyone else as well?

I don't want to review the several hundred pages since I was last on this thread ....so my apologies if this issue has already been covered previously; or, if it is a well known fact that no pre-orders got their free leather case with their Ti units shipped to them.

EDIT: OK....only had to go back a few pages to see that there are others in the same boat as I am in. But if there are any early pre-orders who received their free leather case that came with early Ti pre-orders then it sure would be great if they posted that they did.
 
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johnnyCanuck

Well-Known Member
I don't frequent FC as much as I used to, and haven't read through the Grasshopper thread in a very long time.
I received my leather sleeve with my Ti preorder in June 2016.
I believe I preordered March 2015.

But I was an early pre-order who purchased a Ti unit that was supposed to come with a leather case which was supposed to be shipped after the fact as they weren't available at the time the pre-orders were being released.

I never ever did get my leather case sent to me and I see that they are available in the store right now.

Has this happened to anyone else as well?

I don't want to review the several hundred pages since I was last on this thread ....so my apologies if this issue has already been covered previously; or, if it is a well known fact that no pre-orders got their free leather case with their Ti units shipped to them.

EDIT: OK....only had to go back a few pages to see that there are others in the same boat as I am in. But if there are any early pre-orders who received their free leather case that came with early Ti pre-orders then it sure would be great if they posted that they did.

I received my leather sleeve with my Ti GH June 2016.
I believe I Preordered March of 2015.
 

Poostuff

Please delete
Wow 40,000 units sold in 2017, now people are going to start complaining about a multimillion dollar company who can’t provide working units, guess we can’t fault ‘em on their warranty.
Mine hasn’t worked since Boxing Day but I still haven’t had time to send it back yet, & now I’m starting to think that most of my time without it is my own fault.
Everyone knows it’s not the most fun to have to return so often & obviously I would give up on this but I have 16 other decent vaporizers & it turns out none of them are quite like this one.
Stupid Grasshopper making me like you :lol:
 

mephisto

Well-Known Member
Original backer still waiting for the stainless carrying tube and a leather sleeve, and an oils front-end. As far as the 20% bait throwing goes, I am completely finished with GH. Loved the vape WHEN it worked. Too many other functional/reliable choices for me out there. Good luck to all the folks who get a GH with "upgrades".
 

vapen00b

Many vapes & accessories. Always happy to help
To everyone that pre-ordered and been waiting for the free leather sleeve:

I decided to contact Caroline - explicitly to respond to an old mail about the leather sleeve and she confirming it would be shipped once they have them (back in 16 I guess...GHL enquiries never become old, huh?! ;) ).
She didn't reply to this email - but instead I received an address confirmation mail. Immediately confirmed - and no anything for about a week or even 10'days. So I wrote her again, telling her I had confirmed my address, like I did.
This time I got an answer: Sorry, sorry... Bleeblahbluh.. it will ship out today.
That was two days ago - no shipping confirmation mail or tracking ID yet.
So I asked for that today... That's the current state.

I'd encourage everyone to pro-actively get this going to finally snag one. Who knows when they will have their next batch...Maybe in 2020:rolleyes:
 

VapeKnight

Day Tripper
I'm an early bird backer with two original Ti units that have worked perfectly since day one. It's to bad GHL is still having so much trouble with new product. I keep my GH in rotation and use it weekly and still like it a lot . thankfully , I cancelled my stainless case early on and ordered a beautiful leather case from Ratchet at delta3studios. good luck everyone
 

JCat

Well-Known Member
Accessory Maker
I'm an early bird backer with two original Ti units that have worked perfectly since day one. It's to bad GHL is still having so much trouble with new product. I keep my GH in rotation and use it weekly and still like it a lot . thankfully , I cancelled my stainless case early on and ordered a beautiful leather case from Ratchet at delta3studios. good luck everyone
That's lucky, but maybe not overly so ... "weekly" is not very often, many of us, if using the device as our daily driver, may use it 10-20 times per day; I would avg at about 15 ... so if I was to use it for a month as my main driver, it would see 450 sessions in a month ... >5,000 sessions in a year. If you are using it weekly, even say twice a week, then it would take you >4.5 years to get to 1 month of my usage! so maybe not surprising that yours are still working? My Ti unit has been many times better than my SS unit, and it has only gone back for servicing a handful of times in the last 9 months ... generally getting >1 month of solid performance before having to be sent back ... so apples to apples ... my Ti unit is lasting as well as yours is (at least if you measure it in sessions and not calendar days)
 

JCat

Well-Known Member
Accessory Maker
10 would be in the low side and 30 on the high side. I go through 50-90g per month depending on my current state; been this way for many, many years (at least the last 6-7 consecutive and most of the last 20)

Edit: I have a friend that goes through 7-10g per day ... I find that to be quite a lot :lol ... I find 1-3g per day to be quite moderate! (Guess everything depends on one's perspective :lol:)

Edit Edit: I turn into an amoeba if I neglect to do this for 2 days in a row! :lol:
 
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JCat

Well-Known Member
Accessory Maker
10 would be in the low side and 30 on the high side. I go through 50-90g per month depending on my current state; been this way for many, many years (at least the last 6-7 consecutive and most of the last 20)
I
.1?!?!?!?! My hopper holds ~.25-3
im in the .15 avg range I think. So 15 bowls a day is about 2.25g .... seems about right.
 

disGRUNTled

Well-Known Member
Vaping in the Grasshopper , listening to some Team Backpack & watching the Vikings vs Eagles game.
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VapeKnight

Day Tripper
That's lucky, but maybe not overly so ... "weekly" is not very often, many of us, if using the device as our daily driver, may use it 10-20 times per day; I would avg at about 15 ... so if I was to use it for a month as my main driver, it would see 450 sessions in a month ... >5,000 sessions in a year. If you are using it weekly, even say twice a week, then it would take you >4.5 years to get to 1 month of my usage! so maybe not surprising that yours are still working? My Ti unit has been many times better than my SS unit, and it has only gone back for servicing a handful of times in the last 9 months ... generally getting >1 month of solid performance before having to be sent back ... so apples to apples ... my Ti unit is lasting as well as yours is (at least if you measure it in sessions and not calendar days)

Just out of curiosity , which vapes have held up best to that much workload ?
 

JCat

Well-Known Member
Accessory Maker
Just out of curiosity , which vapes have held up best to that much workload ?
All desktops I've owned ... to be fair, I've never had a portable permanently displace any desktops until the GH!

So I've used portables this much before, for a month or two at a time (Solo many years ago, MiniVAP, Mighty), and as far as RMA returns, out of the 30+ vapes I've owned, I think I've only had maybe 3 RMAs for devices not working apart from having sent my EVO for a tune up because I preferred the performance of one of my two units ... so think the only RMA's I've ever done are my 2 VXL Cloud+'s that just died (before the EVOs), and my Crafty once. Everything else I've owned has been a beast and taken anything I've thrown at it.

I've sent my Hoppers for a combined total of maybe 10 RMA's in <1 year. (and currently I have 1 out of 2 that works, and the other I am just waiting for HL to be operational again before I get it fixed or replaced)

Edit: My first vaporizer was in fall 2010 I believe (maybe 2011, but pretty sure 2010) and I've been 100% converted since.
 

JoeMama

Well-Known Member
Googling around while on the throne, here is a hopper lab article I never seen before.

https://companyweek.com/company-profile/hopper-labs


Interestingly they talk about have sold 40,000 units back in 2016

A lot of returns it feels like but they keeping afloat?

Very mysterious company :)

Grasshopper_Vape-Index_320_214_s_c1.jpg


EDIT: wrote 60.000 units by mistake

Thing 1: Thanks for this post, HJ!! It's so good to get some kind of look inside the brain-trust...
This is IMO definitely an "assembly and test" operation ONLY. I certainly hope those pictures are old, because I don't like thinking that the one long-view picture is the entire operation. I can just imagine it that way, tell the truth.

Thing 2: Can someone describe what is going on here? This appears to be a monster soldering iron being applied to the PCB assembly in the battery compartment. But maybe it's not a soldering iron... it is a bit weird at the tip. But what is it if it isn't a soldering iron? And if it IS, then maybe I should ask, "What's wrong with this picture?". Someone, please make sense of this picture for me! :hmm:

C5a1Z9o.jpg


It should be fairly safe to do with straight to blue, but compressed air is safer.

So this compressed air thing.... You mean shoot the air into the side-holes?? Like, balls-out brute force air or feather it in those holes gently-like??

I decided to contact Caroline - explicitly to respond to an old mail about the leather sleeve and she confirming it would be shipped once they have them (back in 16 I guess...GHL enquiries never become old, huh?! ;) ).
She didn't reply to this email - but instead I received an address confirmation mail. Immediately confirmed - and no anything for about a week or even 10'days. So I wrote her again, telling her I had confirmed my address, like I did.
This time I got an answer: Sorry, sorry... Bleeblahbluh.. it will ship out today.
That was two days ago - no shipping confirmation mail or tracking ID yet.
So I asked for that today... That's the current state.

Jesus that read like a full-time job there. Shameful service. Luckily (knock wood), I haven't had crazy-making communications like that with her... But yeah, you really have to be pro-active in the approach to communicating with her/them.
 
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Cheesequake

Free Men Don't Ask
Just out of curiosity , which vapes have held up best to that much workload ?
I've used my Milaana nearly every day multiple times a day since it was released for public sale for the first time. No signs of wear or degradation in any way. Working just as good as the first day I got it. Wouldn't trade it for any vape on the market. Definitely check it out if reliability (or flavor) is one of your main concerns.


As for my Grasshopper it's still working, but requires me to twist the dial back and forth a couple time before pretty much every bowl. Battery also only lasts for about 1 bowl even though the back end isn't getting super warm anymore. Just waiting for some kind of sign that Hopper Labs is unfrozen before I send her in. I'll be happier than a kid in a candy shop if I can get a GH that doesn't have a hot back end, doesn't flash on the first pull of a fresh battery, and lasts at least 3 2-3 hit bowls.
 

Kimber

Member
Thing 1: Thanks for this post, HJ!! It's so good to get some kind of look inside the brain-trust...
This is IMO definitely an "assembly and test" operation ONLY. I certainly hope those pictures are old, because I don't like thinking that the one long-view picture is the entire operation. I can just imagine it that way, tell the truth.

Thing 2: Can someone describe what is going on here? This appears to be a monster soldering iron being applied to the PCB assembly in the battery compartment. But maybe it's not a soldering iron... it is a bit weird at the tip. But what is it if it isn't a soldering iron? And if it IS, then maybe I should ask, "What's wrong with this picture?". Someone, please make sense of this picture for me! :hmm:

C5a1Z9o.jpg




So this compressed air thing.... You mean shoot the air into the side-holes?? Like, balls-out brute force air or feather it in those holes gently-like??



Jesus that read like a full-time job there. Shameful service. Luckily (knock wood), I haven't had crazy-making communications like that with her... But yeah, you really have to be pro-active in the approach to communicating with her/them.
I believe it is a desoldering tool. It would vacuum the solder being removed.
 

vapen00b

Many vapes & accessories. Always happy to help
Jesus that read like a full-time job there. Shameful service. Luckily (knock wood), I haven't had crazy-making communications like that with her... But yeah, you really have to be pro-active in the approach to communicating with her/them.


Update:

Caroline replied that it’s been sent but the service level was lettered mail, which wouldn’t include tracking.
A few hours later I received an official shipping confirmation - guess what: with tracking no.
Looking into shipping history I could see it has been waiting for drop off since Jan 5th... Wew.
Pro-active is the word of 2018! ;)
 

MoltenTiger

Well-Known Member
Someone, please make sense of this picture for me! :hmm:

C5a1Z9o.jpg
As others have said, that is a heat gun.
HL designed their PCB, and initially they were hand picking/placing components, potentially outsourcing eventually. Later they purchased their own pick and place machine. This allows for rapid prototyping amongst other things.

This picture is showing someone fixing botched boards. Either a circuit had been bridged, or a component was broken.
This specialised and expensive heat gun is targetting 400+°C convection airflow to a particular component, melting the solder and allowing it to be plucked and removed by those tweezers.

Considering the size of the board, the technical limitations of adequately fixing boards with that methodology is a key reason the repeat faults have been so abundant. It's basically pretty difficult (conceptually easy, but it's tricky work), and as someone who was doing that kind of work during HLs pre-ordering fiasco, it's a big reason why I have been so patient with HL.
What they've done is seriously so much hard work, I really appreciate it.
I was intending to make my own vape before I found these guys project, and it exceeded my design ideals so what could I do but support their design efforts.

I'll be happier than a kid in a candy shop if I can get a GH that doesn't have a hot back end, doesn't flash on the first pull of a fresh battery, and lasts at least 3 2-3 hit bowls.
Same!

I have a couple of friends with great units, and I have been using one for an extended weekend away.
It's no sublimator, but it is such a good device. I can't wait to get mine back.

I enquired to HL about a few things over the week.
I asked about what processes they are bringing in-house, and if they could explain why they are confident about increased robustness.
They sent me the dot points from the latest update, but they further said this;

"Your patience is appreciated and we will be sure to keep you updated as we get closer to returning your device. Much of the processes and assembly techniques are proprietary and can't be shared, especially on a public forum. We assure you that the Hopper is going to be improved from these changes and that the company is not going out of business."

I went on to ask if they would extensively upgrade the entire device so all units sent out would be the same iteration. I mentioned the back-end single click switch as an observed difference.

"We plan to replace all internal electronics. I can put a note that you'd like a new Backend that requires only one click to turn it back on."

So, it seems enough is changing and it should be good for everyone. It's interesting to note about the back-end request, I'll see how that pans out.


I think it's a new vaporizer construction of GHL for vaping rosin chips w/o need to load them!
Interestingly enough, those kind of devices would be the most expensive, most accurate convection vapes.
When I was using one, if it didn't belong personally to our engineer, I'd have loved to mod it to a glass bowl and bong!


Oh yeah, @JoeMama the compressed air is to be sprayed directly into the heater from the chamber side, I don't think they recommend blasting into the air holes themselves.
 

JCat

Well-Known Member
Accessory Maker
As others have said, that is a heat gun.
HL designed their PCB, and initially they were hand picking/placing components, potentially outsourcing eventually. Later they purchased their own pick and place machine. This allows for rapid prototyping amongst other things.

This picture is showing someone fixing botched boards. Either a circuit had been bridged, or a component was broken.
This specialised and expensive heat gun is targetting 400+°C convection airflow to a particular component, melting the solder and allowing it to be plucked and removed by those tweezers.

Considering the size of the board, the technical limitations of adequately fixing boards with that methodology is a key reason the repeat faults have been so abundant. It's basically pretty difficult (conceptually easy, but it's tricky work), and as someone who was doing that kind of work during HLs pre-ordering fiasco, it's a big reason why I have been so patient with HL.
What they've done is seriously so much hard work, I really appreciate it.
I was intending to make my own vape before I found these guys project, and it exceeded my design ideals so what could I do but support their design efforts.


Same!

I have a couple of friends with great units, and I have been using one for an extended weekend away.
It's no sublimator, but it is such a good device. I can't wait to get mine back.

I enquired to HL about a few things over the week.
I asked about what processes they are bringing in-house, and if they could explain why they are confident about increased robustness.
They sent me the dot points from the latest update, but they further said this;

"Your patience is appreciated and we will be sure to keep you updated as we get closer to returning your device. Much of the processes and assembly techniques are proprietary and can't be shared, especially on a public forum. We assure you that the Hopper is going to be improved from these changes and that the company is not going out of business."

I went on to ask if they would extensively upgrade the entire device so all units sent out would be the same iteration. I mentioned the back-end single click switch as an observed difference.

"We plan to replace all internal electronics. I can put a note that you'd like a new Backend that requires only one click to turn it back on."

So, it seems enough is changing and it should be good for everyone. It's interesting to note about the back-end request, I'll see how that pans out.



Interestingly enough, those kind of devices would be the most expensive, most accurate convection vapes.
When I was using one, if it didn't belong personally to our engineer, I'd have loved to mod it to a glass bowl and bong!


Oh yeah, @JoeMama the compressed air is to be sprayed directly into the heater from the chamber side, I don't think they recommend blasting into the air holes themselves.
Hey man ... this should go into one of the "best of" posts ... very helpful, very informative (as always)
 

MoltenTiger

Well-Known Member
Hey man ... this should go into one of the "best of" posts ... very helpful, very informative (as always)
Thanks man, too kind.

I really think the details I understand about this device aptly describe why we're still waiting on it.

You can't simplify this kind of development, so few are involved in this kind of thing, it just goes over the heads of most
Unfortunately the reality is there's still a wait. However, be glad HL have made their efforts. So many assume they could have done it better, but there is nothing comparable that allows me to think that.
This device is ahead of its time and it feels normal, to me, to wait for time to catch up with it. I had to do the same thing when I went 4K before Win10. Similarly, this vape is a game changer, and still everyone is lagging behind!
 
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