I'll probably pass altogether. If they get their shit together, I'll just buy new. I won't bother otherwise.
Suit yourself. Instead of letting one hater talk you out of it, I'd give it a try. In my experience, it's by far my favorite way to consume. I live in Colorado and work in the cannabis industry so discretion is not an issue. I use the grasshopper because it's just a great way to consume.
I've been hopping for 2 years and will occasionally pick up a different vape because it seems cool and they are all collecting dust, like for example my Firefly2 (which also managed stop working altogether from disuse, and yes it has a warranty but I haven't bothered because I never use it) my pax2 also colectes dust.
I have a davinci IQ that I do use, and even that unit I had to send back for repair within a week.
I've had a bunch of vapes, all with their good and bad aspects including needing warranty service.
The difference is I actually use the grasshopper because it's so much better and enjoyable to me to use than the Firefly2, Pax2, or IQ.
I'd say join the club. Worst case scenario you do have a lifetime warranty, I've had to warranty mine, but know of several friends who have never had a problem.
Cheers and hope you end up enjoying whatever vape you get, but if discretion is on your list of needs, the pen form factor and the 5 second heat up time make the grasshopper the most discrete, I've used it everywhere, staircase as the capitol, airplane bathroom ...It looks like a pen and by the time a pax or davinci even warms up, you can't take a grasshopper rip, put it back and your pocket and BE MEDICATED, unlike conduction vapes were you (at least I) need to sit there huffing on it for awhile.
If you're looking for something you can step outside take a rip, have a great effect and no one even notice you're gone the grasshopper is for you. It will literally take the amount of time from your station to the door and about 10 seconds to vape and you'll be set for an hour or more.