Discontinued The Grasshopper

biohacker

HREAM
I see a few people from this thread are already in the know with the Ti

The Herborizer Ti is the only vape on my VAS now that I have the Supreme 3. I owned the Herborizer Classic (non XL) about a decade back when I first got into vaping and it is connoisseur level. I tried @lazylathe Herbo XL a little while back and fell back in love. I'll be picking up the Ti at some point, as I feel it's the best convection desktop on the market IMO for the purist. Nothing like only a screen between your meds and your lungs! See you in the Herborizer thread dude!

@MoltenTiger - dude, that's gotta be a new FC record bro! :rockon:
 

virtualpurple

Well-Known Member
So guys, I've been off the thread for a bit after my hopper got frustrating and buggy (heated up, but lights no longer operated at all. I filled out a warranty request back in september and am just now getting around to sending the thing in.

Have people with recent warranty services felt like their products came back reliable or is it still as much as a crapshoot as the earlier days of release? I'm hoping the folks at hopper labs have honed things a bit so this thing can live up to its potential.
 
virtualpurple,

biohacker

HREAM
Have people with recent warranty services felt like their products came back reliable or is it still as much as a crapshoot as the earlier days of release? I'm hoping the folks at hopper labs have honed things a bit so this thing can live up to its potential.

You can read about my recent 3 RMA's within the last couple of pages, but one thing I did forget to report was that HL did the 'ol switcheroo on me with one of my chargers. I sent a newer v.2 and they sent back a v.1. Don't really care because I never use them anyway. Anyways, long storey short they replaced 3 backends and now they work great, except for one of the bodies that got the coplights after coming back from the lab.
 

vapviking

Old & In the Way
So guys, I've been off the thread for a bit after my hopper got frustrating and buggy (heated up, but lights no longer operated at all. I filled out a warranty request back in september and am just now getting around to sending the thing in.

Have people with recent warranty services felt like their products came back reliable or is it still as much as a crapshoot as the earlier days of release? I'm hoping the folks at hopper labs have honed things a bit so this thing can live up to its potential.
If postage isn't painful (from the US it's cheap!) then the warranty process is typically really easy and pretty quick turnaround. Some occasional stumbles* from the fledgling company.

The one I just got back is working like a champ, go figure. Some folks report Hopper longevity that is surprising in comparison to my experience.
Of the two I've been using, my average is less than two months between claims, though getting marginally better over time. I'm fortunate to be close to a post office. Send one out and get it back in 7 to 10 days total.
There's still a very quirky aspect, but some actually believe the reliability rate is getting better (or it would have killed HL by now).
Hoppers are still working effin' great, when working. Do it!

*1975, I was a relatively new hire as a driver doing interstate deliveries for young and very hip natural food distributor. One day they started a new policy, "No pot smoking while driving." (I swear wasn't the only one doing it!) I actually quit, though I did have another prospective situation waiting...
 

virtualpurple

Well-Known Member
You can read about my recent 3 RMA's within the last couple of pages, but one thing I did forget to report was that HL did the 'ol switcheroo on me with one of my chargers. I sent a newer v.2 and they sent back a v.1. Don't really care because I never use them anyway. Anyways, long storey short they replaced 3 backends and now they work great, except for one of the bodies that got the coplights after coming back from the lab.

Thanks for the quick reply! I appreciate the info. I too have never really used the chargers, everything I had read many pages ago seemed to go the direction of using a regular bay charger, and some speculated that the chargers may even be culprit for some malfunctions. Whether any of that were true I have no idea really, I just couldn't keep pace with it all and started to lose interest as my other more reliable vapes had taken front seat. Hoping that my new hopper will work great and I can try it out with some non-cannabis herbs (On a hiatus waiting for the federal hiring freeze to end so I can take a leak for the government).

If postage isn't painful (from the US it's cheap!) then the warranty process is typically really easy and pretty quick turnaround. Some occasional stumbles* from the fledgling company.

The one I just got back is working like a champ, go figure. Some folks report Hopper longevity that is surprising in comparison to my experience.
Of the two I've been using, my average is less than two months between claims, though getting marginally better over time. I'm fortunate to be close to a post office. Send one out and get it back in 7 to 10 days total.
There's still a very quirky aspect, but some actually believe the reliability rate is getting better (or it would have killed HL by now).
Hoppers are still working effin' great, when working. Do it!

*1975, I was a relatively new hire as a driver doing interstate deliveries for young and very hip natural food distributor. One day they started a new policy, "No pot smoking while driving." (I swear wasn't the only one doing it!) I actually quit, though I did have another prospective situation waiting...

Thank you for throwing in your experience! Truth be told I hate going to the post office and have not warrantied or sold many vapes to avoid all that mess. I got a membership with one of the online postal companies and use their software to weight my stuff on a digital scale so I can pay the postage right from home. I have a box with Hopper labs and one with RBT packaged up right now to get dropped in a box tomorrow!
 

lazylathe

Almost there...
SS Hopper stress testing update!

So far no new issues have been seen or any previous ones!
I am only using the GH now and it has performed very well!

My technique has slightly changed as well with regards to the temp 5, empty oven burn-offs.
I will now use the GH as normal for 4 bowls, empty and clean chamber and then place it on charge.
Once fully charged i heat to temp 5 and inhale as hard as i can for at least 10 seconds.
For the first dry hit i am usually awarded with a small light puff of vapor, must be oil on the screen that is super heated off. Minor effects from the oil as well, nice little kick start to the day!

Since doing this daily or a couple of times during the day, I have found my GH to be as good as the first day i tried it! A bit more maintenance but so long as it helps!

Also hoping that just under the first screen is as far up as oil can get...

As far as chargers go, i am just using the GH supplied magnetic charger with very good results!
I am using it with a Scosche Switching Adapter, output 5v, 2.1A
It is the small cube with two USB outputs:
http://www.scosche.com/revive-hc2-dual-5-watt-1a-usb-wall-car-nexus-4-charger
 

vapviking

Old & In the Way
Had a good laugh with the Photoshop comments!
Come on guys! I just did a simple Google image search and this pic came up from Buzz's site. Remember he had the first Hopper out there... This was the first manual out in public. Does anyone really think Buzz would Photoshop it? :p
I am sure they changed that out cause people always do stupid things, especially us stoners, and it would be just a matter of time before someone submerged the holes in ISO as well! :lol: I doubt it could be harmful if you let it dry out completely but why Hopper labs take this chance? I wouldn't... But that shit backfired unfortunatelly and dirty Hoppers obviously get all kinds of trouble when gunked up.
There could be a way for HL to clear this mess by giving out free cleaning containers for the body to be submerged with clear markings on how full with ISO the container should be and strict instructions to let it dry for at least 24 hours in a non-humid environment. Anyway it wouldn't be that hard to figure out if a Hopper is busted due to a short by checking the circuit board, no? :\
It's now old news, but I meant to circle back and offer apology to you for saying that you altered that image of the manual when it's clear that it was not altered.
 

natural farmer

Well-Known Member
It's now old news, but I meant to circle back and offer apology to you for saying that you altered that image of the manual when it's clear that it was not altered.
No worries bro, wasn't offended at all. :tup: To be frank, I didn't even know they changed the manual, I thought body dipping was still mentioned in it like I remembered! :p
 

Icon13

Serial Vapist
So guys, I've been off the thread for a bit after my hopper got frustrating and buggy (heated up, but lights no longer operated at all. I filled out a warranty request back in september and am just now getting around to sending the thing in.

Have people with recent warranty services felt like their products came back reliable or is it still as much as a crapshoot as the earlier days of release? I'm hoping the folks at hopper labs have honed things a bit so this thing can live up to its potential.

I got my Hopper in October. I filled out a warranty request yesterday. It is for an issue that has happened before, the straight to Blue Light with no heat issue. When I receive the next body it will be my 6th body. I received the most previous body about 3.5 weeks ago. I am a heavy user and I have not had a body last me more than a month so far. It's actually getting quite ridiculous.

It has gotten to the point where I can tell about when my Hopper is going to stop working. You will notice that the front end gets quite a bit warmer, even hot, when it is on its way out. The vapor production will also not be nearly as thick or solid white as quickly. Once this happens I know it's just about that time. I kept telling myself that I was just being paranoid, and that this unit was going to last for the long run. But of course, once I started experiencing those two variables it wasn't much longer until the unit stopped working altogether. AGAIN.

WTF!
 

Baron23

Well-Known Member
When I receive the next body it will be my 6th body. I received the most previous body about 3.5 weeks ago. I am a heavy user and I have not had a body last me more than a month so far. It's actually getting quite ridiculous.

Its stuff like this that gets my blood pressure up when the inevitable Hopper Labs personal friends and defenders pop up and tell us how wonderful everything is.

This is NOT fucking acceptable and its NOT a single isolated case.

Says he whose GH is still going strong (I admit it, mine has for some reason stayed strong but its only used maybe a few times a week...its in rotation).

Reliability improvement engineering and QA needs to be Hoppers laser like focus and if these guys really were aerospace engineers then they damn well know it.

Also, how the f*ck do you justify 6 RMAs on a unit without just shipping a completely new unit to the owner. Unsat. A lemon is a lemon.
 
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Lou Taylor

Well-Known Member
For a solo vape I love the GH. I have not yet had the opportunity to share it. I am a bit concerned (over protective?) that using it with others may cause an uncomfortable level of heat rather quickly. I am getting ready for a 3 week long 'camping' trip and thinking a Haze vape will be better for group sessions, and as a backup. The GH is so impressive who am I kidding here? perhaps the haze should stay at home?

Crossing fingers, there is a bill in New Mexico right now to legalize cannabis! This state could sure use the income.
 

almost there

Well-Known Member
Its stuff like this that gets my blood pressure up when the inevitable Hopper Labs personal friends and defenders pop up and tell us how wonderful everything is.

This is NOT fucking acceptable and its NOT a single isolated case.

Says he whose GH is still going strong (I admit it, mine has for some reason stayed strong but its only used maybe a few times a week...its in rotation).

Reliability improvement engineering and QA needs to be Hoppers laser like focus and if these guys really were aerospace engineers then they damn well know it.

Also, how the f*ck do you justify 6 RMAs on a unit without just shipping a completely new unit to the owner. Unsat.
I don't understand the economic advantages to replacing so many bodies and shipping expenses vs just replacing the whole unit. That and the added gratitude of a faithful customer seems like a smarter choice but then I don't know if they worried it might start a stampede of RMA's? I agree it makes no logical sense in any of the angles for me as a consumer. @Icon13 have u ever demanded for a complete replacement given your high number of problems?
@Lou Taylor why not bring both? It's not like they'll be taking up so much space. Why risk having ur hopper fail during ur trip and ruin your fun
 

Carlos8400

Well-Known Member
Well, just as i was clicking on this thread, my GH died, red/blue lights of doom.

This is actually my second one, my original one had a 78xx serial and was DOA, the replacement has a 48xx serial. I survived 1 month of light use...

Not overly impressed, since i am not in the US i hope i can get it replaced without to much trouble.
 

Icon13

Serial Vapist
I don't understand the economic advantages to replacing so many bodies and shipping expenses vs just replacing the whole unit. That and the added gratitude of a faithful customer seems like a smarter choice but then I don't know if they worried it might start a stampede of RMA's? I agree it makes no logical sense in any of the angles for me as a consumer. @Icon13 have u ever demanded for a complete replacement given your high number of problems?
@Lou Taylor why not bring both? It's not like they'll be taking up so much space. Why risk having ur hopper fail during ur trip and ruin your fun

I would ask for a new unit, but when they replace my body every time and tell me it can't possibly be the back end, I just assumed that's just as good as a new unit. I honestly don't think it will matter what unit you put in my hands, they are all unreliable. I use mine more frequently than the average person and I believe the people who have theirs last for months and months are simply light smokers.
 
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invertedisdead

PHASE3
Manufacturer
AV are perfectly happy with me keeping the B/E from the faulty Hopper so I'm going to be sending them the faulty body and new but extremely poor QC'ed B/E. I'm happy to have a perfectly good GH even if I had to pay for two at this stage lol.

Will be personally pushing it this weekend and doing a full stress test before I send the broken parts back. :brow::goon:

I think a desktop vape option has really caught my eye today too:

I love the Hopper but actually watching your herb be vaped through glass is just too damn cool.

EDIT: Damn if I had of known I could get a Ti kit for $365 AUD (paid $310AUD for 2nd GH) I'd have been allll over that!

I see a few people from this thread are already in the know with the Ti :p

Damn that's pretty sweet. I admit I've completely skimmed past this one. The name reminds me so much of Herbalizer I never checked it, figured it was some kind of rip off.

Hope they come out with a SiC version. Not that interested in dabbing off Ti anymore, but I can dig the versatility and clean inert design. Would be nice to see a digital temp control upgrade over the analog too, but cool stuff!
 

biohacker

HREAM
Its stuff like this that gets my blood pressure up when the inevitable Hopper Labs personal friends and defenders pop up and tell us how wonderful everything is.

Oh common man, the negatives are in the FAR minority.....you know, like we dudes with 1st world hoppa problems just come to FC and VENT, but the numbers surely aren't any indication of actual reality, since the failure rate is under what 5%?

:rofl:

Everything is wonderful at HL! Just look at Reddit! :lol:
 

Baron23

Well-Known Member
Oh common man, the negatives are in the FAR minority.....you know, like we dudes with 1st world hoppa problems just come to FC and VENT, but the numbers surely aren't any indication of actual reality, since the failure rate is under what 5%?

:rofl:

Everything is wonderful at HL! Just look at Reddit! :lol:
I do have a deep appreciation for sarcasm. LOL :tup:
 

Carlos8400

Well-Known Member
I would ask for a new unit, but when they replace my body every time and tell me it can't possibly be the back end, I just assumed that's just as good as a new unit. I honestly don't think it will matter what unit you put in my hands, they are all unreliable. I use mine more frequently than the average person and I believe the people who have theirs last for months and months are simply light smokers.

How frequently is "more frequently than the average person" if you don't mind me asking.
 
Carlos8400,
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Icon13

Serial Vapist
How frequently is "more frequently than the average person" if you don't mind me asking.

Around 6 chambers per day.

Oh common man, the negatives are in the FAR minority.....you know, like we dudes with 1st world hoppa problems just come to FC and VENT, but the numbers surely aren't any indication of actual reality, since the failure rate is under what 5%?

:rofl:

Everything is wonderful at HL! Just look at Reddit! :lol:

Oh please. I suspect those numbers are such BS. 5%? Really?

I am 0/5 so far with bodies (spanning 3 different issues/symptoms). These are each individual units that are failing, not the same one. I suspect that I can actually now tell when the bodies have little life left. So far I observed the past two, excluding the one that did not work out of the package, started to degrade in performance noticeably before crapping out relatively soon after (as did another past one, but I was not looking for it at the time). Neither one had the same issue/symptom either. One had the red/blue light and the other went straight to blue no heat (3rd issue was red light to power off if I remember correctly).

Put that in your vape and, well... uuuuum. Vape it?
 
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almost there

Well-Known Member
I know most hopper users don't grind their material too fine but would a space case grind be advisable? I found the medium space case for sale for a suspiciously low price and some of the wording has me worried. Does this look too good to be true? New Vape is a reputable vendor as far as I know but the price just has me question it's authenticity
https://www.newvape.com/4-piece-63mm-space-case-grinder-9133/

I have that free knockoff space case grinder that Vape World gave me and I don't wish to upgrade to find out it's the same crappy one I already have
 
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almost there,

JoeMama

Well-Known Member
Its stuff like this that gets my blood pressure up when the inevitable Hopper Labs personal friends and defenders pop up and tell us how wonderful everything is.

This is NOT fucking acceptable and its NOT a single isolated case.

Says he whose GH is still going strong (I admit it, mine has for some reason stayed strong but its only used maybe a few times a week...its in rotation).

Reliability improvement engineering and QA needs to be Hoppers laser like focus and if these guys really were aerospace engineers then they damn well know it.

:clap: I have felt that "nudge" from The Defenders as I've read the discussions here lately. Personally, I think they are better off staying quiet and crash the next GHL meeting with a print-out of our shit here!

Then I will beg them to cheer and even brag because I'll be right there with 'em cheering on GHL.

I think that whole "aerospace" thing was just a shameless "bragging right". Perhaps they never worked anywhere near the QA department at their former company. Maybe the QA guy kept finding fault with their designs. Still, they're "Aerospace Engineers". I'm an Electrical Engineer. I sucked at it, so I've been in sales for decades. :razz:

I don't understand the economic advantages to replacing so many bodies and shipping expenses vs just replacing the whole unit. That and the added gratitude of a faithful customer seems like a smarter choice but then I don't know if they worried it might start a stampede of RMA's? I a

Also, how the f*ck do you justify 6 RMAs on a unit without just shipping a completely new unit to the owner. Unsat. A lemon is a lemon.

Unless GHL comes out with new products to market, how can they be able to service Lifetime warranties without be definition going out of business from hemorrhaging on RMAs?
What's more the thing that sticks in my craw is that maybe they do have a higher yield of robust product but they simply do not wish to spend money on a QA procedure that would weed out the lemons.

The other screen is at the bottom of the oven. That's what was being discussed recently when somebody (I forget who, please forgive me) figured out how to remove it and found gunk to clean underneath. But for now, that level of cleaning doesn't seem to be recommended by ghl.

I'm not entirely in the loop of the recent discussion about the removal of this oven screen, the gunk discovered, and the hypotheses about it, but to me that screen doesn't look friendly enough for me to fuck with. If a Hopper will die eventually because those under-layer needs a cleaning, then GHL should remind themselves that they have this BLOG they aren't using to educate its customers. JEEEZUS!

Having vented thusly, and I do appreciate the space to do so :), I have started doing a much more frequent after-burn on an empty chamber.

So, you know, we all have to doctor this thing ourselves, and we figure this shit out. Again.

Upon further inspection with a 30x magnifier i noticed there are AIR openings under the clip
and one AIR slot on the flat body part next to the threads on the back end.
The mysteries continuous......air buoyancy thru-out the entire body

Wut?
I don't see anything like an air slot... can you send a picture? Is this also on Ti's because I only have Ti's. :hmm:
 

WoodyWeedPecker

Well-Known Member
No worries bro, wasn't offended at all. :tup: To be frank, I didn't even know they changed the manual, I thought body dipping was still mentioned in it like I remembered! :p

Now can anybody who's tried the body dipping "up to the air intake holes" report back to us? :science:

Maybe I would do it if I had cop lights and no amount of pulling and blowing while the hopper is on make it work again. I like the idea of doing a thorough clean up (even if you have to wait 24h to let it dry on the risk of short circuit) on any of my vaporizer. With that technique you can even clean the heater.
 

Receptor

Well-Known Member
:clap:
Wut?
I don't see anything like an air slot... can you send a picture? Is this also on Ti's because I only have Ti's. :hmm:

Writing is challenging...pictures....ehhh?. Wnen you look at the back end with the clip be at 1200.
The air slot is at 600, at lower end of the threads....on the flat stop part of the body. Sensible??
Large air/vent below the clip. TIs same design I would think...have a SS.

This technology design is defying laws of thermodynamics......just need to implement simple logic
from the FC community.

Back end temp dial freezing up...lots of play between the 2 halves...20 sessions in...WTF
Mysteries continuous.....

CANNABIS.....Cluster Headache....ReNew....Mission. Good to-Go!!!
 
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voodoo_vape

Vapour RebeL
Right on... today straight to blue and not heat came up again and this time cleaning the oven didn't really do anything... HL here we go again... 2nd RMA in roughly 3 months! I will demand a new unit, if that's possible.. servicing the same one that I had the main body replaced, doesn't sound like a good deal to me...

Dear lotus, time for you to shine once again!! :love:
 
I know most hopper users don't grind their material too fine but would a space case grind be advisable? I found the medium space case for sale for a suspiciously low price and some of the wording has me worried. Does this look too good to be true? New Vape is a reputable vendor as far as I know but the price just has me question it's authenticity
https://www.newvape.com/4-piece-63mm-space-case-grinder-9133/

I have that free knockoff space case grinder that Vape World gave me and I don't wish to upgrade to find out it's the same crappy one I already have

NewVape seems like quality organization I have ordered their pax accessories that were excellent.
 
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