What's up fellas , first post in this thread I own a Mighty, IQ, HydroBrick Maxx. I have been lurking in this thread for a while thinking about getting a Titanium GH. But I need that push to convince me I have seen a lot of post thru out this thread with people having problems with the GH I know every vape has its problems but it seems the GH has alot more. If I am paying 200+ for a vape I would like to be able to charge it w/o having to flip it upside down or some crazy crap. I don't have a daily driver I use them all equally thru out the week so maybe this would help. Anyways hoping to get some good feedback that eases my fears.
You just gotta try it and see if it works for you, it's impossible to guarantee you'll get a working hopper, even a 1% (pure example, HL claim less than 2%) failure rate is a guarantee that someone is going to get a failure. Luckily HL seem to have a fairly good RMA process, however there are always the few unlucky customers who have fallen through the cracks and have been mistreated (IMO).
There is also no guarantee you'll even like the vape signature, the are people who have owned the GrassHopper and sold it on as it doesn't work for you.
All I can say is:
- the price is going up imminently
- i've had mine for almost a year and I love it
- it fucks you up like a punch to the head
- it's stealthy - like really stealthy
- swappable batteries go along way to mitigating low mAh
- it's shocking how well this thing runs through water
- it's going to get better with a water pipe adapter on the way and hopefully an oils front end too
- it's versatile and in my book that makes it good value for money
- it's easy to clean (although there is debate about material dropping down onto the heater when left in and upright position, this is a fairly new discussion though and I don't really have enough data to comment on)
Regarding the issues the GrassHopper has I'd say the largest is perception.
This has been a long running thread based on a long running tech startup.
They have finally breached the Pre-Order threshold and are amending their pricing model to better support their business model. This to me is a sign of growth that should lead to company stability. I can however only
assume that the company stability results in a better production effort and smoother customer service, from what I've been reading over the last couple of months I'd say there has been considerable improvement in both areas.
Areas for improvement:
- Shipping method - people have been complaining of the cheaper shipping method losing tracking details when leaving the states.
- Formfactor - Some people don't like the custom sized 750mAh batteries and would prefer something like an 18650. For now that's not what the Hopper is
- Communications - whilst improved by the use of a blog it would in my mind (and I suspect many) be a good idea for HL to get back involved with at the very least the FC community. I don't think this is going to happen, I think they'll favour their own blog as they'll be able to control the content
- Don't talk about putting the customer first, actually do it - When a priority customer who has invested additional funds for a premium HT unit receives one without a screen get them a screen pronto and chuck in a free battery for their patience. I'd also like to see a policy where a customer receive priority treatment if they have had more than 4 or 5 RMA's in a row. It doesn't happen often but when it does, look after that customer.
