Noone is going to know until tomorrow when it's announced to the public. Everything until then is speculation.Do we know what kind of price raise a hopper is going to be ?
and suggested to them that if it takes them five days to answer an email that maybe they should consider hiring an extra staff member to help with the support line.
i don't get it what's all the secrecy about anyway.... I haven't gotten an email response from support or Trevor..... I agree radio silence is quite frustratingNoone is going to know until tomorrow when it's announced to the public. Everything until then is speculation.
Hey guys,
Been out of the weed scene for around 2 years but I'm looking to get back into it and make an informed decision to get the best portable vape that I can. My first time around I bought a shitty puffit so I'm really checking everything out this time.
If I was to order a grasshopper, I have some questions.
1) Would it get to western canada relatively quickly?
a) If I ordered from a retailer close to home rather than direct from GH, would it arrive quicker and would it have the GH warranty?
2) What are the odds it would just break like so many people say theirs has done? I really don't want to have the hassle of sending it back and forth, I'd rather just have a vape that works.
And finally, is the GH the best vape for my criteria? That is, convection, easily used with a bong, discreet, and able to get me fucking ripped. If it's not could somebody recommend a good one.
Thanks!
Well I never thought the day would come, but i'm happy I have 4 of these because 3/4 are going to sick bay! I just couldn't take it anymore, testing after testing trying to make my newer hoppers work consistently. It wasn't meant to be, and both the ss and ti backends are constantly getting super hot so hopefully they will be replaced!
My OG Ti, other than the front end not screwing on, the backend temp dial seems to get completely seized up from time to time, either it won't budge, or it's super coarse and gritty.
So i'm left with my trusty OG SS, which had the immediate blue no heat for 3 days, and then the voodoo kicked in and it's been working incredibly ever since! Please let it continue at least until the RMA's return! lol
Predict $199ss and $249ti GH prices....suppose it could be more though.. I wish they would do a bundle, like 2 GH's for a discount, or a SS+Ti.... but most of all I wish they would do discounts on multiple silicone mouthpieces, like maybe 5 packs, or 5 packs of batteries for a bit of a discount. I'm sure it's coming.
I was not malicious in how I said anything to her. I stated twice in my email that what I was saying was not representative of her but representative of the company. I don't like making criticisms to people either, but if they don't hear it how will they know to improve? Unless you have the personal email of the CEO I don't know how else to say anything to them.my dad always says stuff like this to low level employees that can do nothing about his complaint. As if she didn't wish she had help going through all the emails... a lot of which are likely duplicates from impatient customers.
If you use it in conjunction with a water tool like the MFLB Orbiter then not only will it fuck you up but it will cause your entire reality to break down leaving you a quivering mess (well maybe, I dunno, I only speak from personal experience, YMMV).
Hi everyone, I am @voodoo_vape's friend he mentions in his post above (thanks for the intro mate) and as a matter of fact 600 pages were indeed too much to read but we'll get there...eventually.
So, to cut a long story short, I was indeed impressed by the GH and wanted to get one myself but once I've read some pretty unfortunate experiences of other users posted in this topic I was quite disappointed to say the least. First thing crossing my mind was to ask for a refund immediately and look elsewhere until HL fix their product. What is the purpose of it being awesome in every aspect if you have to RMA it every now and then, it's not awesome then it just has some serious potential and at the same time some serious issues for HL to deal with. At this moment I feel like I funded the next and improved version of GH which may fix current version's issues. Atm I am a little bit anxious of what my experience with GH will be. A new customer like me shouldn't feel this way but at the end of the day, it was my choice to spend money on a GH. Let's hope I get lucky!
Excuses like "the pin must have been misplaced during shipping" are frustrating to hear, especially when you pay nearly 300$ and you live overseas. I just can't see myself going back and forth to the post office sending my one and only vape. Yes, it will be my first and only vape, we all have to start from somewhere, right?
To ease my friend's mind and for him not to feel "guilty" I decided to wait for the GH to arrive, fingers crossed it wil be working flawlessly as expected. If not, or if it breaks after some use, I will reconsider my options.
Good to be here, looking forward in sharing positive vaping experiences in the future with you all.
EDIT: oh, and the actual clicker is smooooth now. Used to be a little wonky, until it finally stopped functioning completely. And I can hardly hear the heater "ticking"... it used to be that I had to fuss with the backend to make the ticking LOUD, which consistently produced better vapor. Now I just have great vapor and almost inaudible ticking.
It's been 6 days since I contacted GHL about my invalid S/N and the missing top screen on my hopper. It's been 5 days since Caroline first contacted me asking for my GH info so she could get me registered and I could then file a warranty claim to get my screen fixed. Almost two days ago I sent her another email after not hearing from her still asking if she forgot about me and what's going on with my hopper registration? Some form of contact other than radio silence would be appreciated, but I still haven't gotten a response............
my dad always says stuff like this to low level employees that can do nothing about his complaint. As if she didn't wish she had help going through all the emails... a lot of which are likely duplicates from impatient customers.
reality breaking down?!? Ok I need to try a mflb orbiter. I'd not heard of it before.
I thought you only just got 2x of your hoppers back from sick bay?
it's definitely increased my tolerance.
naw dude, the only other time I have RMA'd was my very first backer GH that was DOA, replaced basically with a DOA. I'm hoping this experience goes better!
That happened to me once too...spent 3 hours pacing around in a cold sweat wondering how I could have been so careless
That happened to me once too...
Caroline apologized for the wait but got my hopper registered and explained that because she is the only person on staff to answer emails for thousands of people a day it took her a while. I thanked her for registering my hopper but also felt the need to voice my discontent(politely) about the extreme wait and suggested to them that if it takes them five days to answer an email that maybe they should consider hiring an extra staff member to help with the support line.
Your polite criticism was warranted, I feel,
Thus far, there have been several theories on Caroline's true identity, my favorite of which is that CarOLine is an obscure acronym for an advanced AI platform that interfaces between Customer Care, Warranty, and Engineering Test Operations. She's in beta phase, so occasionally she glitches, which would explain the several day wait for responses.
Hope that helps.
That happened to me once too...
That's actually an E-Nano. It's like a plug-in Grasshopper that has nearly bulletproof reliability. Performance is very similar to the Grasshopper in my opinion. It's plug in so it produces the same results every time, no need to worry about weak batteries or anything.I'd love a FW but I'd need a step down converter...
How does it compare to GH?