The Arizer Air

[narrowsparrow]

Several months ago, I asked you guys to help me fall in love with the Arizer Air. You did. It's been my go-to ever since. Tonight, after I turned it on, it immediately turned itself off when I adjusted the heat. Tried it several more times to make sure I was hitting the right spot to select heat, but it just turned itself off every time. The battery is new and fully charged.

I use it once a day at night, so it's not like I'm abusing it. I keep it really clean. Every time I use it, I iso the stem, so that's not an issue. Has anyone experienced this behavior with their AA?

I am so sad.

 

[lookhigh]

I feel for your sadness @narrowsparrow ......
I forget if there is a reset for the AIR, im sure someone will chime in with that one.
Does sound serious. Where did you buy from as should be still under warranty?
I see you have a backup and you are wise to keep one.

EDIT worth a try

Plug the charger into the wall outlet
Plug the charger into the AIR unit
press and hold both buttons for approximately 4 seconds
wait for 10 seconds then unplug from charger

 

[narrowsparrow]

So I stared at those great sale emails, lusting after a Solo. But I had my trusty Air, and I'd spent too much on Christmas. So I exercised control.

Of course, my trusty Air then proceeded to die. Officially by then, two days after the sale. I hope it's something fixable. It just turns itself off. Its Bic won't click.

Thank you for your understanding, lookhigh. I used the Alfa tonight, not my fave. And the damned Pax just always burns my lips to a crisp.

So, yeah. I'm pitching a fit. I am hoping for a simple solution, but I must say, it really did act dead.

 

[vapen00b]

Thank you for your understanding, lookhigh. I used the Alfa tonight, not my fave. And the damned Pax just always burns my lips to a crisp.

So, yeah. I'm pitching a fit. I am hoping for a simple solution, but I must say, it really did act dead.

Feel sorry for you bro. This is the first time in this whol e thread I read about this problem... I wish I could help with some advice - but the reset procedure would be my sole recommendation. Is there some kind of arizer hotline maybe?
Do you have a spare battery you could check in it too? Maybe yours is not working properly despite being supposed to be fully charged?

 

[OF]

I'm not sure I haven't read about such a happening.......IIRC the fellow was rushing the start up? Which makes sense in that if frustrated you're likely to keep rushing. If you never set a heat does it time out normally?

There's also a small chance that poor contact with the battery is at fault. Sound enough to run the processor but when more power is demanded the loss causes a voltage drop like the light in an old house dimming when the washer starts? You might check the gold plated parts in the cap, the spring loaded pin and the positive contact at the bottom of the tube. Careful cleaning with a q-tip and ISO might remove a film or other contamination you can't even see.

It could be a failed heater perhaps, the just don't seem to fail enough to be a topic around here, that's the sort of 'logic' often used in such systems. Hopefully you got it from Randy........

OF

 

[beiberhole69]

Ok, so, how do you toggle the beep to off? I must've done it by accident, but now I can't figure out how to do it again.

 

[CarolKing]

@narrowsparrow do you just have the one battery?

 

[TomC1315]

http://www.myvaporstore.com/LG-HE2-18650-LiMn-2500mAh-Battery-35-Amp-p/ef6502535.htm

Edit: never used that site before but those are the batteries.

http://www.myvaporstore.com/LG-HE2-18650-LiMn-2500mAh-Battery-35-Amp-p/ef6502535.htm

According to the product description, these batteries don't have a protection circuit built in ... I am under the impression that the OEM batteries, or a suitable substitute if there's one available, are or should be "protected" 18650s ...

http://www.candlepowerforums.com/vb...otected-vs-Unprotected-18650-brand-suggestion

I have been looking into a Lotus butane powered vaped for an "off the grid" option ... but the more I think about it, a few extra batteries in addition to the two I've been using, seems like a better alternative.

And from what I've gathered, a "protected" 18650 is the way to go ... I'm about to look into it, but I'm guessing that any batteries around $10 US might be of the "unprotected" variety.

 

[KidFated.]

Check out the new @Ed's TnT air stands at @PuffItUp

I might snag a walnut!

 

[OF]

Ok, so, how do you toggle the beep to off? I must've done it by accident, but now I can't figure out how to do it again.

With power on, press and hold the up key about 5 seconds. Toggles it on and off. You can hear 'on', but not 'off'.

According to the product description, these batteries don't have a protection circuit built in ... I am under the impression that the OEM batteries, or a suitable substitute if there's one available, are or should be "protected" 18650s ...

No, that's not correct. The factory battery is not protected. Protected batteries won't even fit (most too big in diameter and 'all' too long).

Not only is this electrically incorrect, potentially dangerous, but doing it voids the warranty (something folks seldom to include with their advice.....). IMO solid reasons to use the factory advised battery rather than random advice from the web. Sure it might work for some guys, but I know guys who smoke cigarettes and date married women (some who do both.....).

The approved (and Centizen tested) batteries are plenty cheap IMO (little if any more than 'better' ones often suggested), known safe and don't effect the warranty. I don't believe there is such an animal as "a suitable substitute" given those conditions.

Your call, but I bought a factory spare and I've got piles of various high performance 18650s already.

OF

 

[CarolKing]

I don't understand risking the unit by using batteries that aren't meant for the vaporizer and the company telling us that it voids the warranty. You are just saving a small amount of money using different batteries.

 

[High]

I don't understand risking the unit by using batteries that aren't meant for the vaporizer and the company telling us that it voids the warranty. You are just saving a small amount of money using different batteries.

It's an extremely small risk. Myself and other users have been using those red LG's for months without issue and this is one of the most reliable vaporizers (and cheapest) on the market.

Also I'd like to see Arizer prove I haven't been using the original battery if I ever have to warranty it. That'd be a neat trick.

 

[Surf Monkey]

It's an extremely small risk. Myself and other users have been using those red LG's for months without issue and this is one of the most reliable vaporizers (and cheapest) on the market.

Also I'd like to see Arizer prove I haven't been using the original battery if I ever have to warranty it. That'd be a neat trick.

Sure. On the one hand I agree that the best and safest path is to use the Arizer branded replacements, but I have a couple of the red LG batteries and they've been working perfectly for months.

It's all about personal risk management. Me? I'll take on this small about of risk. But I'm not everyone.

 

[OF]

It's an extremely small risk. Myself and other users have been using those red LG's for months without issue and this is one of the most reliable vaporizers (and cheapest) on the market.

Also I'd like to see Arizer prove I haven't been using the original battery if I ever have to warranty it. That'd be a neat trick.

What you suggest is probably a small risk, quite small, but you've just seen first hand the danger of taking such advice on the web. A couple 'I heard in on the web' bits of 'fact' in a row and it gets to be like the child's game of 'telephone'. A well meaning bit of advice or two and we end up exactly wrong in battery advice. Dangerous even and physically not possible. Buy and Air and any protected battery I know and you have a fit problem that will probably prevent your even using it. BAD ADVICE. There are folks here looking for fast answers to 'get over'. Potentially dangerous ground. Do you really think some guy is going to tie down a specific model to that "those red LG's" specification? Any old LG is likely to be bought? Or a red one from a 'better maker'?

I appreciate that you've had good luck with them, frankly I'd expect nothing else in this case. But I know more than most I think (for sure I know, and own, those exact batteries) and still see this as a potentially dangerous path.

As to omitting the caution about the warranty, I do think it's proper. There are some of us who wish to follow instructions and 'our end' to be able to claim warranty support with a clear conscience. If you really feel it's OK, how about a 'be sure you remove the disallowed battery before sending it in'? That seems a clear risk following your advice.

I'm big on laying the facts out and letting folks make informed decisions. Each guy should make the risk/benefit call for himself......and that should be an informed choice.

"Pay the ten bucks and don't worry about it" remains my advice.

OF

 

[beiberhole69]

There are folks here looking for fast answers to 'get over'. Potentially dangerous ground.

Really? More like there are manufacturers offering fast answers to 'get over'. You can't fault a consumer for exercising their right to chose. Just like you can't fault the manufacturer by covering their butt on the warranty. However, I feel it's a bit disingenuous for them to act as if it's a proprietary cell or something. Seriously, who's trying to "get over"? I'm happy to pay the market price on the batteries. They are trying to get over by marking them up 50%.

Do you really think some guy is going to tie down a specific model to that "those red LG's" specification? Any old LG is likely to be bought? Or a red one from a 'better maker'?

Why act like this is a rhetorical thing. I am "some guy'. I asked about the batteries and yes, my follow up question was to ask if the red LGs are a specific model.

 

[OF]

Why act like this is a rhetorical thing. I am "some guy'. I asked about the batteries and yes, my follow up question was to ask if the red LGs are a specific model.

Because I'm trying to use that as a specific example of the larger problem. You just became 'some guy' in the memory of the folks that read what you said. They will remember at least part of the details (color, maker?), change it a bit perhaps, and pass it on.....even more garbled than before. Like the child's game 'Telephone'. You know it?

'Getting over' is looking for quick, easy answer. Or a 'better way than everyone else'. Some inside secret perhaps. I'd hoped you could see how a chain of such events led a very well intentioned fellow member to (cautiously) give exactly the wrong advice. Yes, he questioned himself. What percentage of the readers remembered that? My money's on 'I read it on the web, I want a protected not non protected battery for my Air'. Or a LG. Or a red one........

Again, it's not the specific advice I'm concerned about, it's the process and it's potential impact. "Stick with the factory battery" is easy to understand, not likely to be misunderstood, is 'sure safe' and not even bad advice from a cost POV. I side with safety. For others as well as myself.

OF

 

[Stevenski]

To each their own but as a guy who has never worried about warranties I still play by the rules for one main reason. What has been developed to power the Air is a specific battery with specific charge/discharge parameters etc. Sure there will be plenty of batteries that meet the same specs but they are not "approved"

I think of these things as being like my Renault Sport. I have certain aftermarket parts on it & it works better with those parts (just like my Air). You know what oil I use? I use fucking Elf because it is approved by Renault & only Elf. This is because Renault have spent millions & millions of $$ on developing their engines for peak performance with this particular oil & it's properties. Yes I could get a cheaper oil that meets the same specs for viscosity etc but every expert I have spoken with (from home racers to senior RS development staff & a bunch of performance mechanics) has advised against this in the strongest possible terms. There is a reason performance car companies partner with specific oil manufacturers.

Sorry for the derail but my Air is driven like my car. High revs/temps often & I drive them very hard when the opportunity presents itself. Always listen to the experts especially if they do not differ from the manufacturer & provide valid reasoning. Of course run your own race too but don't have a cry if it blows up in your face (although it is more likely to burn your house down while you are sleeping)

As for old man river @OF he should have a cantankerous old man as his avatar

 

[beiberhole69]

Because I'm trying to use that as a specific example of the larger problem. You just became 'some guy' in the memory of the folks that read what you said. They will remember at least part of the details (color, maker?), change it a bit perhaps, and pass it on.....even more garbled than before. Like the child's game 'Telephone'. You know it?

'Getting over' is looking for quick, easy answer. Or a 'better way than everyone else'. Some inside secret perhaps. I'd hoped you could see how a chain of such events led a very well intentioned fellow member to (cautiously) give exactly the wrong advice. Yes, he questioned himself. What percentage of the readers remembered that? My money's on 'I read it on the web, I want a protected not non protected battery for my Air'. Or a LG. Or a red one........

Again, it's not the specific advice I'm concerned about, it's the process and it's potential impact. "Stick with the factory battery" is easy to understand, not likely to be misunderstood, is 'sure safe' and not even bad advice from a cost POV. I side with safety. For others as well as myself.

OF

I can dig it. You give great advice and this is no exception.


I don't know how apt the "Telephone" analogy is with us being on the world wide web here. I don't think people are as generally impulsive as you suggest, but I am probably overly meticulous in my purchasing research (how do you think I ended up with an AA as my first vape? ), but I guess that's from experience.

 

[CarolKing]

@beiberhole69 you had asked a question about the battery for the Air and the question was answered. Its your unit so do with as you please. We just don't want bogus info out there for some who just scan through this thread.

$170 for a vaporizer is expensive for some.

 

[beiberhole69]

I agree. Any bogus info should be 100% debunked.

A 50% mark up on batteries is expensive for some, especially after shelling out for an expensive vape.

So it's good there's some place to go to get the facts.

 

[Surf Monkey]

What you suggest is probably a small risk, quite small, but you've just seen first hand the danger of taking such advice on the web. A couple 'I heard in on the web' bits of 'fact' in a row and it gets to be like the child's game of 'telephone'. A well meaning bit of advice or two and we end up exactly wrong in battery advice. Dangerous even and physically not possible. Buy and Air and any protected battery I know and you have a fit problem that will probably prevent your even using it. BAD ADVICE. There are folks here looking for fast answers to 'get over'. Potentially dangerous ground. Do you really think some guy is going to tie down a specific model to that "those red LG's" specification? Any old LG is likely to be bought? Or a red one from a 'better maker'?

I appreciate that you've had good luck with them, frankly I'd expect nothing else in this case. But I know more than most I think (for sure I know, and own, those exact batteries) and still see this as a potentially dangerous path.

As to omitting the caution about the warranty, I do think it's proper. There are some of us who wish to follow instructions and 'our end' to be able to claim warranty support with a clear conscience. If you really feel it's OK, how about a 'be sure you remove the disallowed battery before sending it in'? That seems a clear risk following your advice.

I'm big on laying the facts out and letting folks make informed decisions. Each guy should make the risk/benefit call for himself......and that should be an informed choice.

"Pay the ten bucks and don't worry about it" remains my advice.

OF

There's no doubt that a a collection of anecdotes don't add up to evidence. If you have some actual evidence to share, let's see it.

 

[CarolKing]

This is text I copied and pasted from FCer @CentiZen 's post. He sells the batteries for the Arizer Air and other vaporizers. It's some good reading if you want to read about what he has to say about batteries. He seems almost as smart as @OF. I know nothing about batteries and what's under the hood of some of the vaporizers on the market. Some of the older FCers have seen a lot far as vaporizers are concerned. A lot of battery talk is over my head so I'm not going to pretend I know about it. I trust @OF 's knowledge, so I listen to him.

Here it is:
BAK advertises a 2150mAh capacity for these cells - and in testing they meter out to near exactly that. I need to stress just how incredibly rare it is for a manufacturer to even get close to hitting their advertised capacities - even reputable companies generally advertise number in 10 - 20% excess of their real world capabilities. BAK is one of the first companies I've seen who are willing to cut the bullshit, and I really appreciate that.

For various reasons I cannot recommend the use of any other kind of battery in the Arizer Air. The battery environment is borderline abusive - very high drain current, high temperatures, extra-low cutoff voltage... it's just not a safe environment for most kinds of cells. These cells are specially designed to take the extreme conditions it is subjected to under operation - in fact these cells are pretty much impossible to damage electrically. The list of safety tests they have to past in batch QC is staggering:

 

[Stevenski]

@CarolKing that was the post that made me stick with OEM.

 

[UnshavenFish]

A well meaning bit of advice or two and we end up exactly wrong in battery advice. Dangerous even and physically not possible. Buy and Air and any protected battery I know and you have a fit problem that will probably prevent your even using it. BAD ADVICE. There are folks here looking for fast answers to 'get over'. Potentially dangerous ground. Do you really think some guy is going to tie down a specific model to that "those red LG's" specification? Any old LG is likely to be bought? Or a red one from a 'better maker'?

Exactly, maybe even red ones like these...



They even come in 5000mAh (which is not possible for this kind of cell) that must mean they will give better runtime right (it's this kind of thinking we need to avoid, I'm not saying anyone here is thinking like this but we all know they exist don't we, you know the ones )



The way I see it is for 9 out of 10 people the best advice is stick with OEM (a known safe option)


And for the other 1 out of 10 just makes sure you know that the cell your going to use is what it claims to be and you got it from a trusted source, if you can't say this for sure then probably best to stick with the known safe option.



Informed decision, risk vs reward, personal choice and all that kinda stuff

 

[CloudScion]

I don't understand risking the unit by using batteries that aren't meant for the vaporizer and the company telling us that it voids the warranty. You are just saving a small amount of money using different batteries.

I totally agree.

When i ordered my arizer air here in germany i want to order an extra battery in the same shop.
They said to me that they can only deliver a Samsung 18500 with 2500mAh.
It was really helpfull for me to be informed (this forum and guys here are so awesome!) cause i think i would buy this extra cell without thinking about the consequenses "eventually" (ive ordered a original battery in another shop then).
Here is the LINK for the interested people and i dont blame the shop, they are good people with great support but its a bit annoying to not get the original battery there ether and it will confusing uninformed people.
Anyway, i would only stick with the originals and be carefull in online shops but i understand people if they want to testing the shit out of this great device