well i ordered my ssv on the 14th... still nothing. have sent a few differant emails to the company, called the phonenumbers i have for the company and left messages, all with no reply other then one i got on the 19th saying there was a probelm with my order and my wand was broke, so i accepted a 25 dollar refund and ordered a new wand from 7th floor, well i have had that since friday, but no ssv... i sent in a dispute to paypal today so lets see if that helps at all. if not, i hope i can be refunded for it.