Hello Friends, its been 6 months since I first received my first vaporizer ever, the Flashvape. I find the product to be excellent and the customer service to be outstanding. Please indulge me so I can bring you all up to speed. Originally I had the 3.2 version and that first month this thing scared me. I couldn't believe how little product it took to achieve desired effect. Occasionally those first few months I was overwhelmed rather quickly. Its really a different effect compared to classic combustion. Speaking of combustion I really appreciated the 3.7 battery and spacer option. Personally this is my go to method. I too received a replacement spacer when the spacers were thickened. I would like to note however, I have a original spacer still going strong.
There were some minor issues. Very quickly that first month my 3.2 battery charger died, and one of the 3.2 batteries was a dead cell. Both quickly replaced by FV without issue. Recently however the entire unit was not producing vapour at all, unless in 3.7 battery mode and no spacers. FV explained as I had one of the original units it was probably the heating element screen. I tried to unscrew the unit and ended up cracking the ceramic bowl piece. The unit was permanently secured with glue. The unit was continually decreasing in performance and becoming incredibly hot while in use, much too hot to handle.
Flashvape replaced the unit entirely with a new model. I've noticed several changes. Now where the handle (battery compartment) joins the main heater section of the FV (the section with the stainless steel switch and light indicator) comes apart allowing access to replace the heating screen. Excellent design addition. Further, I notice the glass piece at the very top of the unit is now secured in place. My earlier version allowed me to remove the glass piece and clean it, etc. This new version is incredible, the performance excellent.
Along the way I've fired off several newbie questions, FV responds with a quick positive message, never making me feel disrespected. Thanks to Flashvape I'm a converted 20 year combustion man. I hope everyone's experiences are as positive as mine have been. I went from a beautiful silver model to a black beauty. I really appreciate the quality.