vapviking
Old & In the Way
Unfortunate for you.Well, my Crafty woes probably stop here... I'm done with it.
Had the battery replaced and it's doing exactly the same thing as before - the bottom of the vape gets very hot... and it does work if I keep hammering the power button and it decides to stay on - but it now also drains the battery in about 5 minutes flat (a brand new battery) This is exactly what it did with the old battery - only that was so far gone I never noticed how quickly it was actually being drained.
So, I decide to bite the bullet and head over to the Storz & Bickel page to send it in for an official repair. Even with the switched battery and no warranty, I'd be happy to just pay for a repair - surely it can't be the $200 they're asking for a new one?
But no such luck - they only repair the Volcano and the Mighty - if you have a broken Crafty out of warranty? If it isn't just a battery swap - all you have now is just a very, very, expensive lump of plastic. There are simply no choices left.
It is a crying shame because, when it works - it's great.
It's just the working part I have a problem with - and the total lack of support if it's not within warranty.
There are very few vapes other than high end that get supported after warranty.
I think that follows with a lot of stuff these days, serviceability does not seem to be a thing anymore.