Crafty/Crafty+ by Storz & Bickel

[vapviking]

@dave123 , I mostly agree with @karec , but he may be confusing one point; I don't think you need to plan to buy a new Mighty every two years, many folks gets a long life out of it, which is much less the story with Crafty.
I don't have karec's broad experience (sounds like he's tried a lot), I've only ever used Pax 1 & 2, Crafty, Mighty and Grasshopper. If only one I'd go hands down with a Mighty. Then the hopper, a wonderful experience but they are not reliable, lots of factory service usually required, and it produces a hot vapor (per your question in Mighty thread).
Strongly recommend you take advantage of the 4/20 20% sale at S&B direct and get a Mighty;

http://fuckcombustion.com/threads/the-crafty-by-storz-bickel.15984/page-367#post-1242655

Sorry, Crafty folks! But I am a guy who's blown through 4 Crafty's and had a Mighty last several years.

 

[karec]

@dave123 , I mostly agree with @karec , but he may be confusing one point; I don't think you need to plan to buy a new Mighty every two years

I was referring to the crafty mate, so yes you agree with me lololololol and the confusing was my bad, im Portuguese lololol english not my 1st.... i dont know that much devices but the ones i have mentioned before are new units and cheaper ones with improved tech so i think people must take them into consideration when buying a new unit.... and if you add up the price.....every buy i made was with the help of FC, sneaky petes, Vapecritic, 420 vapezone, watching reviews and making a decision before trying... so i watch a lot of stuff and im informed but comparing to the US guys... (now its a different game, who would have thought 10 years ago that the US would be in front of this...) i own Firefly 1 (dead) Crafty, DaVinciIQ (dry herbs) Vapexhale Cloud EVO (everything), puffco plus and lynx (Rosin & oils), and tried Spirit, boundless CFC, dynavap classic, volcano, mighty, and others that won't deserve to be mentioned...
Cheers

 

[bigmouth]

IS there any difference in bowl size or vapour production?

Nope. That's the remarkable thing about the Crafty. It's the same vapor and bowl size as the Mighty in a smaller body. I've tried vaping with the Mighty cooling chamber on the Crafty and vice versa -- I don't notice any difference in vapor quality.

If I could only have one, I'd pick the Mighty because it's more durable and has a larger battery. However, it's not as practical when you're out and about -- portable but a bit cumbersome with zero stealth factor. For that reason, I have both.

In fact, my Crafty just died after three years and 90-something hours. I'm going to buy a replacement today if I can ever get the damn S&B website to load.

 

[karec]

Nope. That's the remarkable thing about the Crafty. It's the same vapor and bowl size as the Mighty in a smaller body. I've tried vaping with the Mighty cooling chamber on the Crafty and vice versa -- I don't notice any difference in vapor quality.

If I could only have one, I'd pick the Mighty because it's more durable and has a larger battery. However, it's not as practical when you're out and about -- portable but a bit cumbersome with zero stealth factor. For that reason, I have both.

In fact, my Crafty just died after three years and 90-something hours. I'm going to buy a replacement today if I can ever get the damn S&B website to load.

died how? dont connect or have a light error? one was "dead" also....

 

[bigmouth]

died how? dont connect or have a light error? one was "dead" also....

Red and yellow lights of death. Pretty sure it's the thermal fuse problem you referenced above.

BTW, does anyone know what if any kind of discount they offer on a replacement unit if you're out of warranty? I put in an RMA request to find out but am trying to decide if I should just pull the trigger on the 20% discount they're offering this weekend.

 

[BR Ron]

Just got a new Crafty yesterday.I have several other high end vapes, but this Crafty really rips. I know I will have some issues down the road, but I also have a plan to deal with them. In the mean time I’m going to be wasted..

 

[verdampersweats]

Red and yellow lights of death. Pretty sure it's the thermal fuse problem you referenced above.

BTW, does anyone know what if any kind of discount they offer on a replacement unit if you're out of warranty? I put in an RMA request to find out but am trying to decide if I should just pull the trigger on the 20% discount they're offering this weekend.

Storz bickel website has the terms at the bottom of the page and read section 8 carefully it says they offer repairs thus section 1 of 8 also becomes binding outside of warranty.

They only try the 248 euro technique as a frontline support tool. If you stand your ground you get what you should aka repairs for a decent fee.

 

[karec]

Red and yellow lights of death. Pretty sure it's the thermal fuse problem you referenced above.

You're right thats was my "death problem" and its the thermal fuse, a 2usd easy fix that S&B dont offer a repair service.

BTW, does anyone know what if any kind of discount they offer on a replacement unit if you're out of warranty? I put in an RMA request to find out but am trying to decide if I should just pull the trigger on the 20% discount they're offering this weekend.

Originally they offered a 30€ discount on a new crafty which i declined because i got 2 devices that broke after 26 months so i want available to spend 300€ every 24 months.. after 10 months i saw a video that show the fix and i went for it, didn't had nothing to loose right? Before going for it i contacted S&B for them to comment the video, they then offered 60€ on a new unit but declined to comment...and they closed the RMA... never contacted again...
Cheers

Storz bickel website has the terms at the bottom of the page and read section 8 carefully it says they offer repairs thus section 1 of 8 also becomes binding outside of warranty.

They only try the 248 euro technique as a frontline support tool. If you stand your ground you get what you should aka repairs for a decent fee.

Im sorry but i disagree, i already posted all my emails between me and them and never i was offered a repair service and just talking about this issue i was banned 2 times at FC. Crafty is a wonderful device but in my opinion i didnt got the right treatment by S&B...

What is a decent fee when we know what takes to fix this Red/yellow error light? (2usd) do the math
Cheers

Modnote: You've been made your complaints about S&B clear, so please do not revisit those complaints further in this thread or you will get further warning points bringing another ban.

 

[verdampersweats]

@karec

I am sorry i did not know that and do not think thats right from any corner but alas maybe its the fact you bought from 3rd party not cc?

I paid with capitolone mastercard i told them if they did not offer battery service for 60 euro as stated in writing i could use section 75 and recoup the entire 348 euro. And that is stated in section 8 of thier own terms. So as i said they binded themselves but unless you can uphold that they can not offer a service.


Thats why mastercard is so good there is no judge judy court or anything its a call to mastercard who will refund you if you are correct. In short dont use paypal dont use cash and try to buy direct. But this is not helpful outside the eu either. In that case i would say ask first and keep the email like me before buying anything. And then anything stated in the email is legally binding.

 

[karec]

I am sorry i did not know that and do not think thats right from any corner but alas maybe its the fact you bought from 3rd party not cc?

Shouldn't make any difference right?

im sorry i got another warning, cannot proceed and do further comments on this.

Cheers, love my crafty...

 

[jdent3]

Just got my Crafty yesterday and had a question about charging. The manual says you should charge with the provided adapter. Are there any do's and don'ts to charging with a usb and powerbank? I just want to be sure I don't mess up the battery since the Crafty seems kind of fickle when it comes to the battery. I am planning on using the provided usb cord hooked up to an anker powerbank.

 

[ktmstick]

Just got my Crafty yesterday and had a question about charging. The manual says you should charge with the provided adapter. Are there any do's and don'ts to charging with a usb and powerbank? I just want to be sure I don't mess up the battery since the Crafty seems kind of fickle when it comes to the battery. I am planning on using the provided usb cord hooked up to an anker powerbank.

You'll be fine. Standard one is 2 amp. Charging with anything less just slows the charging process.

 

[bigmouth]

Storz bickel website has the terms at the bottom of the page and read section 8 carefully it says they offer repairs thus section 1 of 8 also becomes binding outside of warranty.

Appreciate the tip but I'm in the U.S. where warranties and (contracts generally) don't work that way.

I contacted S&B and they offered me a replacement for $179, which was frankly better than I expected.

 

[karec]

Appreciate the tip but I'm in the U.S. where warranties and (contracts generally) don't work that way.

I contacted S&B and they offered me a replacement for $179, which was frankly better than I expected.

what kind of problem did you have?

 

[vinnyvolcanovape]

high all hope I'm in the right place , I'm new here and looking for help/advice my crafty has stopped working and my volcano is no good as a portable .
so it was 2 years old (a warranty replacement for the old one that died at 250 odd hours) 338hrs use and couldn't do a heat up without being plugged in and even then it took forever so I replaced the battery with a sony vtc6 and it worked awesomely for about an hour on boost when the lights started flashing red/yellow so I changed the thermal fuse and charged it up , it was again on top form and working on boost for about an hours use when the battery died , now when I plug it in to charge it vibrates the lights flash green,red,blue and then there's no charge light . the phone still connects with the app via Bluetooth but only shows one bar on the battery scale. ive taken the battery out it was at 3.0 volts and charged it in a wall charger to 4.20v then put it back in but it still shows only one bar of power and the app says the battery is low and to charge it. Ive even gone to the effort of trying another new battery (30Q) incase the vtc6 had some kind of issue but its still the same has anyone any idea what to do ? I'm guessing its a pcb issue but am lost at this point . I'm thinking about sending it to a pcb repair place to see if they can fix it ? ? ?

thanks in advance

 

[Stu]

high all hope I'm in the right place , I'm new here and looking for help/advice my crafty has stopped working and my volcano is no good as a portable .
so it was 2 years old (a warranty replacement for the old one that died at 250 odd hours) 338hrs use and couldn't do a heat up without being plugged in and even then it took forever so I replaced the battery with a sony vtc6 and it worked awesomely for about an hour on boost when the lights started flashing red/yellow so I changed the thermal fuse and charged it up , it was again on top form and working on boost for about an hours use when the battery died , now when I plug it in to charge it vibrates the lights flash green,red,blue and then there's no charge light . the phone still connects with the app via Bluetooth but only shows one bar on the battery scale. ive taken the battery out it was at 3.0 volts and charged it in a wall charger to 4.20v then put it back in but it still shows only one bar of power and the app says the battery is low and to charge it. Ive even gone to the effort of trying another new battery (30Q) incase the vtc6 had some kind of issue but its still the same has anyone any idea what to do ? I'm guessing its a pcb issue but am lost at this point . I'm thinking about sending it to a pcb repair place to see if they can fix it ? ? ?

thanks in advance

Have you tried to do a reset?

7.4. Reset to Default Settings It is possible to reset settings (see Section 11.1. “Default Settings”) which were changed using the CRAFTY App. The reset is made by pressing the ON/ OFF button for ten seconds while the CRAFTY Vaporizer is switched on. If the ON/OFF button has been pressed for ten seconds, the signaling of the reset is made by the following running lights sequence: red/green/ blue/red/green/blue/red/green/blue. The CRAFTY Vaporizer also vibrates while the lights sequence is running.

 

[vinnyvolcanovape]

thanks for the reply I've reset it through the app as it wont switch on properly to use the ten second press , it flashes red with a vibration as you press the power button then it flashes blue on/off for a few seconds then just stays connected to the app for a bit .
if I plug the power cable in it stays connected to the app , it also just flashes blue on/off if the power button is pressed . if I disconnect the power cable it stays connected to the app for a while but auto shuts off and disconnects from the app after maybe 15 mins .

any other ideas ?

 

[Papapuff]

I’ve had great experiences with S&B customer service. Fill out the repair request and find see what they say. The repair may be worth it. They may send a new unit at discount. Cross your fingers and give it a try. Great customer service!

 

[bigmouth]

I’ve had great experiences with S&B customer service. Fill out the repair request and find see what they say. The repair may be worth it. They may send a new unit at discount. Cross your fingers and give it a try. Great customer service!

Definitely worth a try. My experience with S&B cs has been very positive. My discounted replacement Crafty is on the way as we speak!

 

[vinnyvolcanovape]

I've always had excellent customer service from s&b and deal with them direct however my crafty is just over 2 years old and was a replacement for the first one that chucked its hand in just before it was 2 years old ! as it was out of its warranty period I replaced the battery myself (£8) then had to replace the thermal fuse(0.30pence from maplin) so I'm pretty sure they'd just want nothing to do with it !
what I really want to do is repair this one and see how long it will last , I've been meaning to phone a domestic pcb repair shop to see if its something they'd be able to help with as I'm guessing its a pcb problem or whatever controls the charging/voltage reading ? just thought there may be someone who has had the same problem and knows the fix

 

[Rebelistic]

My Crafty stopped working some time ago, I forget the exact problem but I know it no longer heats up. I suspect the battery most likely.
I had a look inside the unit thinking I could replace the battery hovever there are a couple of other cables coming from the battery besides the +/- contacts perhaps temperature sensors? Or maybe thermal fuses (reading above)?
I didn't try removing anything at this point but put it back together. Does anyone know what the other cables are for and if I can just transfer whatever they are onto a new battery?
Basically I'm trying to replace the battery myself but don't know if it is possible because of these two extra connections to the battery.

 

[Jill NYC]

@Rebelistic You should check out this thread http://fuckcombustion.com/threads/custom-crafty-battery-packs-for-easy-replacement.26243/
Even if you don’t buy one from @JCat , he has some great info on how to do it yourself.

 

[Rebelistic]

^Thanks for the link. Looks like the info I'm after will be in there.

 

[JCat]

^Thanks for the link. Looks like the info I'm after will be in there.

Yes you can just transfer the other wires. That is a temperature sensor for the battery.

If it powers up and doesn’t heat up (likely the lights flash with an error code?) then doesn’t sound like the battery but maybe more likely the thermal fuse (a $1 component)

If it powers on, and then just shortly after powers down, then that sounds like a really dead battery.

Good luck and hope you get it fixed! There’s some great info in this thread earlier on in regards to the thermal fuse.

 

[Rebelistic]

If it powers on, and then just shortly after powers down, then that sounds like a really dead battery.

That sounds like my problem as I recall. Thanks for the tips, will be awesome to have my crafty working again.