guyonthecouch
Well-Known Member
What specific problem are you referring to?No, that their product is very unreliable and as far as anyone can tell they haven't done much if anything to improve that problem.
Not sure why you don't think they're constantly trying to improve the product. I'll use vaposhop's latest updates as a reference to problems being fixed:
- Gold plating on the electrical surfaces reducing the heating in the back and housing - "hot back-end" issue fixed.
- Grasshopper battery V2 - they addressed the need for improved QA
- Better Backend Dial action (Smoother) - straight forward.
- The On/Off button now will work in either position, making use more intuitive - not a problem for users but they listened to customers feedback and implemented this feature.
- Completely redesigned temperature sensor (fully eliminates red/blue flash error) - Cop lights fixed.
- New Heater design for 20% more power and much greater reliability - Here's where the current issue lies. In this heater revision they addressed the straight to blue no heat issue but a new problem popped up(longer heat up time to no heat). The heater is undergoing revisions and they're bringing the manufacturing process in house. The heaters were being made by a 3rd party, timely and costly to make changes. Hopefully this will speed up everything on all fronts for Hopper.
- Decreased draw resistance - Implemented design tweaks to improve airflow.
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