Discussion in 'Portable Vaporizers' started by magicflight, May 16, 2009.
So with these lifetime warranty's, you are only allowed 1 warranty service per lifetime?
No, the warranty transfers.
Box 1 breaks, you email Magic Flight, they get pics and verify, then ask you to tear the trench out. Once pics of that are sent and they see them, they'll send you replacement Box 2, which now has a warranty. Box 1 warranty is flagged as invalid in their system. I'm on my 3rd LB right now, once due to me being stoned as hell and dropping it breaking the plexi, and the second time my bong tipped over and water went through the whip and waterlogged it, causing it to warp. My third LB has a warranty that's the exact same as the previous two.
You must return the old box to have the warranty activated on your new box.
This goes on.... forever.
People have bought used boxes and realize they needed to claim warranty, then found out that one has already been claimed. Some people are mean and selfish.
What happen in this case?
You end up paying for a box that doesn't work right, whoever sold it to you is a jerk, and magic flight says "sorry, we told you so" they warn about warrantied boxes on their site saying only buy used boxes from friends or people you trust. (FC family)
I don't understand, if my new box was given a new warranty and I destroyed my old one, gave a new person the new box and a month later he/she had to claim the warranty. Shouldn't they be able to do this.
I don't see why Magic-Flight would say my warranty is now active after they shipped the replacement. I wouldn't want to give someone a really used mflb and would prefer them not to go through the reclaiming the warranty hassle themselves.
I wouldn't be wary of a $50-60 MFLB, I purchased mine for 80 in 2011 brand new from Amazon. I saw a Ascent on CL for 75, that I'd be wary of (but I'd still call and try and it get if it wasn't posted over 20 days ago), I didn't think anyone in my town would even own that.
I guess I just don't see how you can meet someone in real life, give them money and not even test or see the product before exchanging money, sounds like being a poor consumer.
By I don't understand, I really mean, I understand but can't see the logic where the person wouldn't be able to replace the box given that a new warranty is given out for the different box. Also you don't have to "return" the box as much as you have to take a picture of its individual parts.
Some people aren't the brightest. I would never buy a used box anyways. But what im saying is, they (sketchball) will sell you the OLD BROKEN box that they should have destroyed like MF asked. But sometimes MF is too trusting and the box gets sent out before pics are sent to them. MF will warranty box after box if its done the legit way like they ask.
If MFLB would allow a user not to dismantle the box that sounds like repercussions that would bite back to them. According to them it was my understanding that I have to provide all info before they ship out
The information involves destroying your MFLB
Exactly, but sometimes they will have sent out a replacement on your honor that your going to send pictures. Some people would take advantage of that situation and turn around as sell their broken box once that replacement comes in. If they (NOT MF) sell you a box that was warrantied, BOTH boxes (replacement and warrantied) are invalid for warranty.
And i said "sometimes" up top because they dont like to go this route, but they try to work with their customers.
You forgot to add one important fact Q-man .
The serial # on the back of the box , is what MF wants to verify .
Each box has it's own serial ID # and cannot be warrantied twice.
O there I go again , with the serial #'s ... ( sorry )
@poonman can say it a lot better than me.
Each box has it's own serial # and cannot be warrantied twice.
Thanks for the clarifications guys
If that last bit is a reference to the model number conflict on Solo (or the similar but lesser one on Ascent) it's an apples and oranges thing I think? Serial and model numbers are different. The first identifies a unique individual unit (regardless of model), the second membership in a model group (without identifying the individual in that group). Serial numbers need only be unique to be useful.
MF is being very trusting here IMO. No doubt in response to all those who cry foul at having to send a bad one back when it's not convenient for them (like they live overseas). Some will fake that part (or bluff their way into having MF 'trust them'). Such folks are not above taking a stranger's money by reselling what's basically contraband (they failed to live up with their contract with MF to destroy and discard it). Pretty sad, really, IMO.
I think the advice about verifying the S/N of a used unit from an unknown party is solid. In the end you're responsible for making the purchase but I guess that's obvious if often avoided? I can see no way MF is to blame for not replacing the box a second time for a stranger they have no prior agreement with. From a legal sense you (as a second hand buyer) have no enforceable contract (warranty) with MF at all, since you had no 'quid pro quo' with MF, you gave them nothing, they owe you nothing. Your only enforceable claim is with they guy you exchanged stuff with (have a contract there), the guy on CL that ripped you off. He, in turn, has the only possible claim with MF.
Strictly speaking I don't think MF has any obligation to do anything for the new buyer (no contract with him) under any conditions. All they are liable for is dealing with the original buyer. It's by their good will alone it's extended directly to second hand buyers.
In the end it's about contracts, not entitlement. The original buyer is the one that guarantees the second buyer warranty service, he cannot legally obligate a third party (MF) for that without their participation. MF has 'no skin in the game' for the second contract (no quid pro quo there) I seriously doubt your chances even if MF had agreed. When push came to shove. The law says to get something of value (warranty) you must give the other fellow something of value.....not evident here. MF gets naught from the second sale.
It takes a special exemption, spelled out in the original contract (like you see with new cars around smog related stuff for instance) to get automatic extensions without the original buyer taking part. That's the way the law works as I understand it.
Your only legal recourse is with the guy that ripped you off.
Buyer be ware. It actually is in the law........in addition to good advice.
And then OF comes in like he knows everything
But seriously, if you want to buy a used unit, get the serial# and check it with MF, if the seller is weary about it, dont buy it. My brother just picked up a second MF off of Craigslist for $20 and when he met with the guy at Taco Bell it was actually brand new looking..
No, I never claimed that did I? Enough with the cheap shots and personal insults. Please show me the error in my post or keep the personal cracks to yourself?
What do you want me to do? Not post with I think is useful information? Apologize for being right?
Im sorry! Didnt mean to offend, i just meant that you always clarify stuff and make it easier to understand, because from your posts that i read, you usually are 100% correct, no cheap shot intended, im sorry OF
Edit-reread my post, it came off really asshole of me, no foul play intended, OF is a great person that should be trusted in this community, just a bad joke on my part.
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This trench is for OF and Pakalolo, peace love & vapor only around here.
I was considering a craigslist box. The seller said to email him for his ebay credentials and one could check his stellar eBay feedback. I did email him for that and he never got back to me.
It possibly was kind of a bluff---some might just assume he did have great eBay feedback and buy
This was helpful on checking the serial numbers. Thanks
Bought mine for 75 bucks off of Amazon years ago just like Payton. I would think that seeing used boxes for 50 or less is not unreasonable.
I am one of those who never sent the pics back to MF. I destroyed it just like they asked, but the replacement actually arrived before I had a chance to send the pics. The warranty on the NEW BOX is still valid whether you send the pics or not.
Thanks very much. I'm very glad to 'hear' I misunderstood you. We should have pinched a better language (IIRC we came very very close to using German as an official language......wouldn't spelling all those huge words make grade school more fun?).
I clearly misunderstood your intent. For whatever reason. It can be easily seen 'from your side' the other way. I should have given you the benefit of the doubt, I'm sorry for over reacting and not doing so.
If you are serious about top honors in the 'bad joke' category, I suggest more work. I'm by no means a serious contender in 'the show' there, but frankly, Kid, your not in the majors yet......
OF that went right over my head.. I hope that was a compliment or something..
Dont worry i dont think you overreacted, just reacted naturally to my bad joke.
Back on track, i just ordered a cherry bare box! Pumped!
He might not have been the original buyer either. He may have a 'hot box' and not even know it, is just link so many other selling personal stuff? I can easily say, 'I bought it/took it in trade from XXX'. And in this case we all know XXX might not be a real guy.......
Glad you checked and backed off. It'd be a bummer to find out a down the road should it break down that the warranty you'd counted on was lame. Even having that cloud of doubt hanging over you would be a bummer IMO. Every time it didn't work perfectly you'd get pissed off again?
When you think about all the enjoyment you get from the Box, IMO a few extra dollars for the peace of mind alone is a good investment. With any luck at all you're going to run MANY times the value in bud through it than any small savings here.
Still, save $20 and you can get another gram of that lovely top shelf stuff and still have enough for a cup of coffee, maybe not Starbucks, but Java no less.....
Who knows? WAY more stuff gets past me (on all sides) than sticks for sure. My best advice for stuff going over your head is do what I do, duck and hope for the best.
Good luck with the Cherry box. I've resisted the urge, I have one of the original walnut ones (funny number, no latch, big bulb). It's really special to me. Perhaps that's why I didn't go for another exotic wood one? It sure hasn't stopped me from buying several standard ones......
Thanks for the post.
I needed to complete my collection of the three.. And its the only portable I've been using lately (and hammer) so i knew it would be a good investment.
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