CERA, the wait & gibberish thread

When will I get my CERA ?

  • Total voters
    69
  • Poll closed .
Vapzilla

Vapzilla

Well-Known Member
Tweek said:
Yeah, Tim and the gang are taking good care of me as usual. I just can't believe how indifferent customer service at Canada Post has been. Only one person offered to take my address down and call the sorting depot...and apparently not even that made a difference. I may be ignorant about the whole process, but is it really that hard to call the depot and have someone locate the package? The depot is 20 min away from me and by the sound of it, it sat there since last Thursday and has now disappeared. It "might" be heading back to TET....:bang:
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Sorry to hear that Tweek,
TET should have it insured but what a hassle.
Hope they don't ship you mine! Just kidding as I know my time is near.
Sounds like I would've to lean in hard and heavy on the old SSV tonight, if I were you.
Hang in there.
 
Vapzilla,
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leetmode

Well-Known Member
Tweek said:
Well, it's official...they lost my package. Now I have to have TET start an investigation with the postal service. Ridiculous.
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Thats terrible news Tweek, hope it gets resolved quickly. I haven't kept up with your post but how far is the main office from your place? Not sure if its an option but maybe next time you should ask them to hold it for you as soon as they receive it so you can pick it up yourself?
 
leetmode,
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Tweek

Well-Known Member
No, they wouldn't allow me to go to the sorting centre for pick up, and I guess they refused to accept my call in verifying my address, since it didn't make a difference.

They feel that sending it back to TET instead of allowing me to drive to the sorting centre 20 minutes away, is more efficient. :bang:
 
Tweek,
VapeStL

VapeStL

Active Member
That is good news!!

I had to bow out of this race & cancel my pre-order, so some lucky person out there will get bumped up in line. Can't wait to read the reviews once everyone's units arrive tho, Cera is a bad-ass design IMO & at some point I look forward to owning one.
 
VapeStL,
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Dreamerr

Dreamerr

Always in a state of confusion and silliness♀
Tweek, did you hear from TET on the tracking or is it definitely on its way back to them? I thought that was an assumption.
 
Dreamerr,
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nickzzzx

Well-Known Member
Boohoo I want my Cera :(
I ordered on Dec 10 and Jennifer said there was about 100 orders ahead of mine and to expect tracking info around Feb 18-25. Knowing their estimates, I'm guessing if everything goes well it will be shipped the week of the 25th... Cool. Just need to be patient!
 
nickzzzx,
T

Tweek

Well-Known Member
Dreamerr said:
Tweek, did you hear from TET on the tracking or is it definitely on its way back to them? I thought that was an assumption.
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The folks over at TET have to wait until they get notice that it is coming back to them before they can do anything else. As soon as that happens, they will make sure it gets back on track asap.At this moment, Canada Post is assuming it is going back to TET. So we are just waiting to see when and if it emerges from the black hole.

I still think it is crazy that Canada Post can't tell me for sure where my package is. Isn't it 2013?? Ahh well, Marley's back on the jukebox and I'm making a nice dinner for the wife. It is out of my control so I just have to hang tight :D
 
2ndSight

2ndSight

Member
Thanks for mentioning the FB update Cheerfuldub, that's good to know.

Kind of a bummer TET's videos of Noah showing off the CEO clouds are all private now...i quite enjoyed watching those on repeat while i battle with the wait...lol! :freak:
 
O

Oski2012

Active Member
So exciting! I wonder how many bodies came in. I know there were around 75 orders to be filled before mine, really hopeful that they got enough to be in the next round. In the meantime it's going to be sweet to see more member reviews and eye candy! Cheers TET.
 
Oski2012,
7

7upstar

Member
Tweek said:
The folks over at TET have to wait until they get notice that it is coming back to them before they can do anything else. As soon as that happens, they will make sure it gets back on track asap.At this moment, Canada Post is assuming it is going back to TET. So we are just waiting to see when and if it emerges from the black hole.

I still think it is crazy that Canada Post can't tell me for sure where my package is. Isn't it 2013?? Ahh well, Marley's back on the jukebox and I'm making a nice dinner for the wife. It is out of my control so I just have to hang tight :D
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Not to frighten you but I had this exact same problem with an order one time and it took months to resolve. The package was never on it's way back to the company and the post office just said it would eventually find its way back but that just means that it is lost/stolen and they are hoping by some miracle that it finds its way back to the original sender.
 
7upstar,
T

Tweek

Well-Known Member
7upstar said:
Not to frighten you but I had this exact same problem with an order one time and it took months to resolve. The package was never on it's way back to the company and the post office just said it would eventually find its way back but that just means that it is lost/stolen and they are hoping by some miracle that it finds its way back to the original sender.
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Oh, I already figured that was the case. I doubt I will see my order anytime soon, if Canada Post has anything to do with it.
 
Tweek,
Dreamerr

Dreamerr

Always in a state of confusion and silliness♀
But isn't there ins on the package which makes me believe they have to check sooner then later. TET should be able to track it and start a fuss.
 
Dreamerr,
xclarryx

xclarryx

Active Member
why would thermovape take just about all the cera videos off their youtube! is it because of the switch?
 
xclarryx,
YeeeBuddy

YeeeBuddy

Well-Known Member
My guess is they don't want more people crying about not getting exactly what is in the vids, making claims that TET is "conning" them and other BS.
 
YeeeBuddy,
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