So some of you may have noticed the Turbine issue I had. Well they sent me a second turbine and they asked me $75 for the screwed up one.
I was going to do that and trade my "Good" one for a HydraBomb on the classifieds. Well I did a water test and this turbine is EVEN WORSE! The perc is straight BUT it is not sealed to the center correctly. There are 2 huge gaps where all of the air travels (path of least resistance of course). NONE of the vapor travels through the actual perc on this unit so I will obviously not be trading it to one of you guys.
I showed them and they agree that this one is completely screwed. Now I have asked for them to send me a Hydrabomb in place of it and I will send this piece back. PLUS I still have 0 fitting ELBs so they are actually going to send me some "good" ones now that I showed them how to identify them.
After all is said and done they still want me to pay the regular scratch and dent price to keep my scratch and dent turbine. I guess that's ok but after all of this shit you would think they would say keep that wonky shit for your trouble? Especially since I have seen countless posts of VXH doing this in the past in similar situation. Oh well, we are only talking about $75 here. It just seems the consistansy of how they treat each customer seems to differ, kinda reminds me of S&B support. One guy might get a free new unit while the next guy will get charged $50 for the same repair.
At least they are acknowledging the problem and working to fix it. Even if they aren't really making all of this trouble and back and forth worth my while.
I wouldn't give this turbine to my worst enemy so I won't be trading it here anymore. I was told they will also be selling this one in a "Scratch and dent" sale also, crazy. Speaking of, they must have hundreds of these scratch and dent Hydratubes laying around by now if they aren't making it into starter kits and they make everyone send them back. Where are they selling these?
There is a gap on both sides and almost all the way around the center. The center of the turbine is not even welded to the uptake? I am really questioning if the glass blowers they have working for them know how bongs work? I was told that this one was specially QC'ed because I had an issue and this is what I got. but most of the bubbles come through this larger gap. NONE of the bubbles go through the actual turbine while on the vaporizer.
You can see here just the large glugging bubbles that come through the huge gap. Not really turbine diffused.