Thanks for the feedback regarding naming. Keep it coming! I'm glad to know I'm not the only one who's found it difficult to search and hashtag "8". Customer feedback and ideas are always welcome; we wouldn't be producing the products we make today without lots of feedback from our customers.
My updates today aren't anywhere near as exciting as the next vaporizer, but I did add a few items to W9 Tech that I thought would help out. First, the
Hercules Bottom Insulator is now available as a stocked item in the Hercules parts category. Same price as it's always been, when it needed to be purchased with misc fees. This insulator is is compatible with all SR series Hercules!
Secondly, we've received our
new style Core extension cable inserts. Some CORE owners have experienced issues with the plug on the bottom of the Core Insert loosening up, particularly if that plug/ port is strained. To solve these issues we've created some new Inserts for the Core that have a permanently attached extension cable. It kills 3 birds with one stone: No port to loosen on the insert, Longer cable so it's less likely to strain, and moving the port to an inline plug means its more likely to pull straight out instead being strained sideways. We're selling these for just $10 per insert, you'll need to specify if it's for use with an Omicron or Persei.
Last addition: Our Omicron and Persei vaporizers have always come with a
capable, but cost effective charger. It's a basic two bay, single channel unit, so only paired batteries can be charged simultaneously. After many customer requests, we're happy to offer a high quality charger for those who want to upgrade. We have the
Nitecore UM20 Li-ion battery charger in stock today!
For me the lack of good easily obtained information for these products is the only thing that needs to be upgraded. I know tech support, product innovation, product quality; everything is top notch, except the documentation.
Maybe I just missed this area of the website or maybe it is new(says posted on the 21st), but some of these issues concerning how to use the products and some history can be found here:
http://www.w9tech.com/oil-vaporizer-news/
This really helps!!
I hear you and am working to add more information. I just started in on this project about a month ago, I'm editing both product pages and writing blog entries. This is what I'm aiming for:
http://www.w9tech.com/kiss-globe-vaporizer-cartridge/
Pictures match each different selection in the drop down menu, and each of the options in the drop down list are explained in the product's description. Related products are all related to the product being described. For even more information, a link to a blog post with as much information as I can think to type.
What other information would be useful on the Description? And what else should I include in blog posts / writeups? I want to learn what information would help most so I can go through each product and get it up to SamuraiSam specs.
Ordered a couple of Hammer tops, I really like the locking switch, made my SR-74 much easier to use. I understand the ceramic rod can be used with the Bender, but are there any other uses?
What is wrong with my double top. I have never been able to use it. Every time I put it on and press the button, it just blinks three times. Is this top defective or can it be taken apart and adjusted?
You can use the Hammer rod in lieu of a hemp wick or Bic lighter. Apply heat to a bowl of flowers, touch to oil, etc. You can even use it for woodburning art projects
As for the double top You could try taking carts off and holding down power, then thread a cart in to try and reset it. If it doesn't come back it's most likely failed internally. The double top is long out of production and most likely can't be fixed. Sorry!