I got my HI (beautiful bamboo unit!) and at first I thought it was broken because it wouldn't heat up.
It turns out that it only heats up if I orient the barrel plug of the extension cord in a certain way (with the cable pointing straight up). If I point it sideways, then it doesn't make electrical contact (and you can actually see that the voltage at the VVPS goes up by ~0.3-0.4 V since there is no load).
Is this a common occurrence? Is there a way to make the barrel plug make a better contact?
Thanks
It turns out that it only heats up if I orient the barrel plug of the extension cord in a certain way (with the cable pointing straight up). If I point it sideways, then it doesn't make electrical contact (and you can actually see that the voltage at the VVPS goes up by ~0.3-0.4 V since there is no load).
Is this a common occurrence? Is there a way to make the barrel plug make a better contact?
Thanks