Discontinued The Grasshopper

[tubasco]

Ugh...I should've kept my mouth shut. Or knocked on wood maybe...

I think I might need to do my first warranty repair. I've been a proud backer-owner since January 16 and have not required any warranty service yet.

I'm looking to y'all to see if this is a thing: It may sound strange, but has anyone experienced (when turning the unit on) a VERY brief red light that turns blue on temps 1-3.5 in approx one second or less? It happens with all my batteries. I used to have to wait multiple seconds for blue, and incrementally longer depending on the temp setting. I'm a little nervous to use my hopper now.

My initial instincts tell me this backend is done. And the more I think of it, having a VERY short red light that turns blue so fast...maybe it's legit heating too fast? The dial seems to make no difference with red light turning to blue for temps 1-3.5 Temps 4-5 take a seemingly normal time to turn blue, but the hopper *seems* to be getting hotter than normal on those temps.

I keep up with the forums here and on Reddit, and I don't recall seeing this issue exactly before. I do recall people saying their temp dial made no difference and they combusted on each setting...and I have either combusted or had slight combustion.

Anyone recognize this behavior?

Thanks in advance!

 

[MoltenTiger]

Ugh...I should've kept my mouth shut. Or knocked on wood maybe...

I think I might need to do my first warranty repair. I've been a proud backer-owner since January 16 and have not required any warranty service yet.

I'm looking to y'all to see if this is a thing: It may sound strange, but has anyone experienced (when turning the unit on) a VERY brief red light that turns blue on temps 1-3.5 in approx one second or less? It happens with all my batteries. I used to have to wait multiple seconds for blue, and incrementally longer depending on the temp setting. I'm a little nervous to use my hopper now.

My initial instincts tell me this backend is done. And the more I think of it, having a VERY short red light that turns blue so fast...maybe it's legit heating too fast? The dial seems to make no difference with red light turning to blue for temps 1-3.5 Temps 4-5 take a seemingly normal time to turn blue, but the hopper *seems* to be getting hotter than normal on those temps.

I keep up with the forums here and on Reddit, and I don't recall seeing this issue exactly before. I do recall people saying their temp dial made no difference and they combusted on each setting...and I have either combusted or had slight combustion.

Anyone recognize this behavior?

Thanks in advance!

My blue Ti did this about two weeks ago. The next day it was working normally and so far it hasn't happened again. Not sure what to make of it, it could be a software bug of some sort...

I tried using a different back-end at the time and it was the same, I might have charged it with the included magnetic charger before it worked again.. unsure

 

[tubasco]

My blue Ti did this about two weeks ago. The next day it was working normally and so far it hasn't happened again. Not sure what to make of it, it could be a software bug of some sort...

I tried using a different back-end at the time and it was the same, I might have charged it with the included magnetic charger before it worked again.. unsure

I just double checked. It takes 24 seconds to heat up on 4 or 5. When I turn it on set to 4 or 5 and then lower it to 1 while on it stays red...I didn't wait to see how long.
When I start it on 1 it goes from red to blue super quickly.
Just sent in a warranty request/inquiry. Dammit.

8 1/2 months might be a record? Dammit.

EDIT: I tried the hopper again. It looked normal: temp 3.5, clicked on, red light for ~10 seconds then turned blue, I took a draw and... combustion.

Looks like it's time for a T break whether I like it or not. I don't see myself going back to my FW 3.0, Prima, flowermate mini or combustion. Hope HL can help me asap

 

[AJS]

Got some putty stuff that a few of you guys recommended. I went to Home Depot and was recommended to Office Depot. I couldn't find blue tac but I found some other stuff. For this reason, I didn't use it on the threads for the mouthpiece, don't know how safe the would be. Worked amazing on the backends though. Despite a recent cleaning they still showed grime, so it definitely works.
My hopper feels super charged now, getting kinda ridiculous clouds at temps under 3. Maybe the Stars have aligned. Maybe I'm crazy.

 

[JoeMama]

I just double checked. It takes 24 seconds to heat up on 4 or 5. When I turn it on set to 4 or 5 and then lower it to 1 while on it stays red...I didn't wait to see how long.
When I start it on 1 it goes from red to blue super quickly.
Just sent in a warranty request/inquiry. Dammit.

8 1/2 months might be a record? Dammit.

EDIT: I tried the hopper again. It looked normal: temp 3.5, clicked on, red light for ~10 seconds then turned blue, I took a draw and... combustion.

Looks like it's time for a T break whether I like it or not. I don't see myself going back to my FW 3.0, Prima, flowermate mini or combustion. Hope HL can help me asap

I will say this, but it is not a response to your post, but more what reminds me of possible problems, plus I'm high as f*k right now...
If my hopper(s) started doing stuff that exhibits erratic heating in the direction of combustion when on a low Temp setting, I'd start using a long tube to keep it away from my face. I'm only suggesting this for concern for safety and not to put the hopper down. I'd continue to use it til it failed or is "acceptable" to GHL as a replacement. I hope your warranty run on this goes quickly and with satisfying results for you.

Got some putty stuff that a few of you guys recommended. I went to Home Depot and was recommended to Office Depot. I couldn't find blue tac but I found some other stuff. For this reason, I didn't use it on the threads for the mouthpiece, don't know how safe the would be. Worked amazing on the backends though. Despite a recent cleaning they still showed grime, so it definitely works.
My hopper feels super charged now, getting kinda ridiculous clouds at temps under 3. Maybe the Stars have aligned. Maybe I'm crazy.

Nope, you ain't crazy. I am seeing my hoppers run longer on battery, and when the flickering starts, it has a ways to go before it goes red. The backend stays cool, too.

As well, a couple of days and about 3 batteries later, I Blu-Tac'd just for the sake of it, and there was hardly any debris. The initial cleaning was a deep one, and I'm excited about this stuff as much as I was about Silly Putty when it came out

 

[valence]

Anyone know if the warranty transfers if you buy it second hand? thinking of purchasing one in the classifides.

 

[6079Smith]

Anyone know if the warranty transfers if you buy it second hand? thinking of purchasing one in the classifides.

https://www.grasshoppervape.com/information/manual/

 

[MoltenTiger]

So I just had a bizarre experience.
I was taking off the lid of my hopper whip and noticed a bunch of vapour seeping out of the mouthpiece. Was confusing for a bit as it had some weed in it, still a bit green, seemingly smouldering.

It was trippy and I only realised what was up after seeing it twice. I guess I'm pretty baked. The whip was still full of vapour. Dense like the sun.

Anyways, after taking off the back-end to swap batteries after killing one with 3 chambers, 12 or so hits on the whip, I noticed there is a lot of friction build up when doing so.

On the forum I was lurking with the blu-tac recommendation, there were also a couple of mentions about the advantages of decreasing the tension of the spring when twisting the threads of a battery compartment on or off.
Doing this, by pushing either section (body / back-end) towards each other, prevents a huge amount of force on the threads and you can actually hear the difference, similar to some back ends and pushing down on the dial for temp adjustment.

Just something worth considering, honestly with all threading on anything. Keeps the threads cleaner and healthy.

~

On the topic of warranty @valence if you are the first person to register the hopper then you are the owner of the warranty.
If you gain access to an account, and change the address to your own there is nothing stopping fraudulent access to warranty (lacking any communication with the owner and without their knowledge).
It is seemingly possible to change the name and email of an HL account, plus the address.
However, transferring of warranties is against HL stipulation.

It's quite likely Classifieds sales of the GH will involve full disclosure of the warranty status, talk to the seller.
It's also available retail right now at Vapefiend

 

[newVaper420]

Welp, great timing. Going on a trip friday and my grasshopper just died today. At least I have my Mighty as a backup. Just submitted a warranty request. Maybe I'll get the replacement part in time, I doubt it. LOL. I got the flashing cop lights aka sensor damage.

 

[MoltenTiger]

Welp, great timing. Going on a trip friday and my grasshopper just died today. At least I have my Mighty as a backup. Just submitted a warranty request. Maybe I'll get the replacement part in time, I doubt it. LOL. I got the flashing cop lights aka sensor damage.

My blue hopper has just started flashing cop lights too.
I am away from home and didn't bring a back up, it's final hurrah was a big kief hit though so that was nice.
I wonder if my replacements will last longer, and just how many hoppers I'll go through for the price of one, because 5:1 is ridiculously good value in my favour, but how that's possible within a year of ownership has me questioning how HL are going to pull this off long term...
At this stage I'd be happy to accept it's my relentless usage that has killed them all, I'll be interested to see how the two others I gave out last with more moderate usage patterns.

I also tried some weird smelling electronic cleaning putty on the threads and I gotta say Bostik Blu-tac is vastly superior

 

[chillersnov8p]

Saw on their Twitter that a report will come out this weekend. Not that we learn much from those but you can always hope.

 

[huk_huk]

Hmm so I opened a warranty request and Caroline replied immediately that they will send a new body. Last time it I got my shipping confirmation 20min after the reply. This time however I still don't have it 2 days after. Also I added two me messages and it says: "not read by hopper labs yet"

do you think I should make a new warranty request? I can't add another message to my old request. Note I have no problem with waiting but I wonder if they forgot to send it or something like that.

edit: have coplights...
edit2: thanks a lot seems like I have to wait ^_^ at least there is a use for my other vapes now

 

[Kalessin]

Hmm so I opened a warranty request and Caroline replied immediately that they will send a new body. Last time it I got my shipping confirmation 20min after the reply. This time however I still don't have it 2 days after. Also I added two me messages and it says: "not ready by hopper labs yet"

do you think I should make a new warranty request? I can't add another message to my old request. Note I have no problem with waiting but I wonder if they forgot to send it or something like that.

edit: have coplights...

They're probably just out of your specific part. Took weeks to get my last replacement body sent out, and they did the same thing with locking the conversation after I pestered them a few times

 

[JoeMama]

My blue hopper has just started flashing cop lights too.
I am away from home and didn't bring a back up, it's final hurrah was a big kief hit though so that was nice.
I wonder if my replacements will last longer, and just how many hoppers I'll go through for the price of one, because 5:1 is ridiculously good value in my favour, but how that's possible within a year of ownership has me questioning how HL are going to pull this off long term...
At this stage I'd be happy to accept it's my relentless usage that has killed them all, I'll be interested to see how the two others I gave out last with more moderate usage patterns.

I also tried some weird smelling electronic cleaning putty on the threads and I gotta say Bostik Blu-tac is vastly superior

Ah that's a bummer, Molten, sorry to hear...
But yeah, in a weird way, a body failure means a new body, and hopefully a new body means the latest revision to the bodies (we hope). Which, as you say, makes one wonder how GH can afford replacing a hopper 3-5 times a year (for example).

I have had one failure in the first month for each of my Ti's since getting them in July, but so far, the body for one and the backend for the other are working flawlessly.

And Blu-Tac is the perfect maintenance tool!

Hope you get stellar warranty service.

 

[ChooChooCharlie]

Old Boy Scout motto kicking in while I wait.
Anything else? (funnel & stand on order from Delta3D)

 

[moondog]

Old Boy Scout motto kicking in while I wait.
Anything else? (funnel & stand on order from Delta3D)

Seems to me the only thing missing is something to put in the hopper.

 

[JoeMama]

Old Boy Scout motto kicking in while I wait.
Anything else? (funnel & stand on order from Delta3D)

Ha! Just about perfect....

You might also consider:

Tweezers for when you want to thoroughly clean the mouthpiece.
https://www.amazon.com/gp/product/B01FUXH7NO/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Long-stem precision cotton swabs for getting to that center contact inside the body.
https://www.amazon.com/gp/product/B014PRSVIQ/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

And, FWIW, I originally bought a D2 charger, but then realized I needed more batteries in the rotation, so I exchanged it for the D4.

 

[ChooChooCharlie]

@JoeMama - Thanks for the links! Both ordered.
@moondog - Link? Always on order.

 

[moondog]

@JoeMama - Thanks for the links! Both ordered.
@moondog - Link? Always on order.

 

[syrupy]

As well, a couple of days and about 3 batteries later, I Blu-Tac'd just for the sake of it, and there was hardly any debris. The initial cleaning was a deep one, and I'm excited about this stuff as much as I was about Silly Putty when it came out

Yeah, but can Blu Tac do this?

Anyone know if the warranty transfers if you buy it second hand? thinking of purchasing one in the classifides.

There's a whole thread dedicated to this question.

http://fuckcombustion.com/threads/ethics-karma-and-grasshopper-warranty-discussion.21860/

 

[newVaper420]

I really can't believe my hopper is dead. I've been transition to oil carts since I got my medical card in NYS but it was nice to grab a hopper or two real quick after my
medication session. Anyhow I just did a tremendous amount (some greenwave cart) I got from cali, and then 3 rips of the equal THC:CBD and 2 rips of the High THC / low CBD cart. Anyhow I digress and that's off topic.

I miss my hopper and on Friday I'm going on a trip where I'm gonna be able to get some choice stuff. I'm real upset.

 

[JoeMama]

Yeah, but can Blu Tac do this?

I actually tried it, and... No, sir, it cannot. There is, after all, only one Silly Putty.

But... I wonder if Silly Putty can do what Blu Tac does? Wouldn't that be Silly?

 

[EmDeemo]

So are GH sending new parts out to ppl? I thought they'd stopped doing that and were making ppl send broken hoppers back for repair instead?

 

[catbird]

Welp, great timing. Going on a trip friday and my grasshopper just died today. At least I have my Mighty as a backup. Just submitted a warranty request. Maybe I'll get the replacement part in time, I doubt it. LOL. I got the flashing cop lights aka sensor damage.

I feel you. Same sensor issue and going out of town tomorrow. My replacement body was supposed to come today, but didn't make it Tracking does not give a reason either. Guess I'll be traveling with my Firewood but I gotta say nothing beats GH for travel (except well, you know, like any vape that is working).

 

[jojo monkey]

I tried a hopper a few times today. OMG how do you people hit it? The draw restriction is ridiculous. Maybe my buddy had too much packed in? If I wasn't bored with sucking on a vape for 20 seconds my lips were telling me to stop from the heat. Aside from that it looked cool and heated up fast. Damn does it fail for general use though-portable and stealth only. I'll try it again soon with a lighter pack.