May Update
Hello Everyone,
We’ve concluded an eventful month with much work completed. We had some hiccups, but still maintained a record rate of shipping. Below we’ll cover what was accomplished in May, the shipping numbers, and where we stand on order delivery.
In May we made the transition to a new Charger control board. Feedback from customers told us we needed a more reliable charger and so we set about making the switch. By switching to a more powerful microcontroller, we cut the number of electrical components by half. This came with it’s own set of challenges in software upgrades and testing. A three month development, design and testing phase concluded in Mid May. With everything set we started production of the new design. An immediate problem with board manufacturing led to a few hundred having to be scrapped and a two week delay in production. Things were back running smoothly again on May 24th.
Although we lost about half of the available shipping time in May, we still shipped 1600 units out. This is about 85% of what we planned to get to in May. Looking into June, we will need to make up a little time. If by mid June it does not look like we will fulfill all the estimated orders, we will adjust the shipping estimates in order to keep everyone informed. The orders are clearing fast and we are excited to be doing this much shipping.
As always, we thank each and every one of you for your patience and support. We are looking at a smooth month in June without any major changes. We look forward to getting your Hopper shipped to you shortly.
-Hopper Labs Team
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