Hey Kevin. I sent you an e-mail a few weeks ago regarding my dead power brick. While your service was helpful, I have yet another problem.
Earlier this week, I was using my Extreme, and after I was done, I went to remove the cyclone bowl, only to pull off a chunk of the glass heater cover.
I then acquired a replacement glass heater cover, and made an attempt to replace the glass. After an hour or so, I managed to replace the unit. However, the unit is acting differently. The fan is giving off a loud grinding/whining sound, and even on the lowest setting, it sounds twice as loud as the normal 3rd fan setting. Just to make sure it wasn't anything obstructing the fan, I used air-duster to remove anything that may be blocking the airflow, only to no avail. Also, air is coming out of the whole where the wires exit the back of the unit (which I'm not for sure is a problem, but is worth pointing out). I've also noticed that a smell comparable to a hot glue gun is coming from the unit. While it did have a light stench before, it is unbearably nauseating now.
In the past three weeks, I've spent $70+ on replacement parts, and I'm growing a little tired of my vape continuously breaking. If you could get back to me ASAP, it would be appreciated.