Hello everyone, I just purchased the arizer air on sale for $130 on hebestars.com. Upon getting it, everything was authentic, as i was hesitant to purchase from a different website other than arizer.
In the past I had owned around 2-3 solos, all of which put out great vapor and was probably the best vaporizer I owned, proving to be very reliable and solid.
I sold my solo to a friend a few months back before going back to college, now in recent weeks debating to buy a new one, I settled on the new air since I seen promising reviews that it would hold up to the "solo standard".
Enough backstory, lets get to the point. After receiving my air, I immediately ran it through a couple heat cycles, just as arizer suggests in the manual. Once done, i charged it to max battery (which took around 3 hours from almost empty). I loaded up the herb, turned the heat setting to green, and waited for it to heat. After heating it was getting warm, but as i was drawing on it (not hard) i had yet to feel real vapor come out, and instead was just puffing on warm air. I decided then to turn it up to red and see if there was a chance that it would start vaping. Nothing. At this point i was getting fairly frustrated, since I have never had an issue like this before with any of my other arizer vaporizers. I didnt give up at this point yet, I even loaded a fresh bowl, filling it fairly well to the brim of the stem. Let the air run on red for atleast 2 minutes before trying again. Nothing. Maybe a microscopic amount of vapor came out when i would puff and release on it, but nothing when i gave slow draws. Just hot air and no vapor.
I had gone out to my car for this and realized that it came with a silicone sleeve, which was said to help maintain the heat in the air, which makes sense. I didnt have it with me at the time, so i also tried covering the plastic grill with my hand to try and give the same effect. Nothing once more. Right now I am charging it again to full battery and will add the sleeve and try again later tonight. I wanted to post it now anyway and see if there was an issue that the air might have been having. Didn't have much luck looking online for solutions since it still is a fairly new vaporizer to the market. Anyone have any ideas or suggestions? Thank you.