Finally got a tracking number, but no email. Paid on the 7th, picked up on the 17th.
Traded in a legacy Ti and all outstanding purchases (HBC pre-order and several batts, engraving fees). Put towards an SS io and coupled with a discount, it worked out as a no brainer.
Pretty keen to try another io and see the SS in person.
The legacy had a checkered past, overall it was exceptionally worthwhile owning it, but it wound up needing 7 repairs during its almost 4 year lifespan. The cost was basically negligible given the lifestyle change it helped realise. It's last working lifespan was about 18 months, and it was in warranty limbo for 13 before that. Not not frustrating, but easily manageable all things considered.
I have two legacies on my account which I would class as golden samples, they've never needed any claims and have been very much hassle free and amazing. My HT Ti has been delegated as a DMT pen which is really a super interesting and intense use case. Truly beyond amazing and offers such a healing and lasting experience.
My Ti io lives attached to a mains power adapter and I consider the combo a must have item. I've figured out an easier way to do it too, ala Lamarts Mains adapter and the MW 200W 4V PSU. It's tempting to take it on as a project. Instant relief at any given time. I still use the Sublimator as it is such a wonderful powerhouse, but coupled with the hopper it all works so swimmingly.
HL might not exist at the scale required to really function properly, but given that they're still doing their thing and producing such an awesome utility, I still fully support them and I suppose have little regard for end users and the common problems with high tech drug dispensers. It's not like I don't share similar reactions from time to time (across different products/brands too), but I don't ever want it actually affecting me and think that's how it should be. If the heater stops working, the plant still will. They seem to do what they can to make things work for the customer and themselves, but it is a timely process, though the pay-off outweighs the cost in my books.
I regard it as a reasonably ethical entirely too ambitious project. They've clearly bitten off more than can be chewed, but here we are after all these years. I still don't own a Mighty, nor do I want to. I don't wish for a similar take over for HL even though it might help ease some aspects, given the success of the io and the overall timeline, a little patience can allow for eventual satisfaction, and it's extremely satisfying.
I probably average 25-35s hits with the hoppers, sometimes more sometimes less. I'm thrilled with the vapour production and the effects every single time too. It's simply one of the best tools for the job.
I've had a back end replacement with the io and I suspect there is a design issue there which seems to be one last thing to stamp out.
When the legacy launched it was still being iterated and now they are seemingly so close to realising their vision of their best vape possible.
If I was Bezos rich I'd see to it that everyone had access to the sub and the hopper. It makes life much improved, everyone could use that and I am simply loving it.
I look forward to the future innovation of Hopper Labs and the continuous evolution of their superior technology. They are a niche category amongst some of the strangest times.