Got my Haze on Saturday from the upgrade program. It's a shame that policy changes have to be made because people can't be responsible owners, by the way. That's why we can't have nice things! Seriously, Haze customer service is incredible. My 2.5 had an unfortunate accident days before I was going to send it in for the upgrade. I took some pictures and sent them an email explaining what happened and my situation. They replied back, almost instantly, that it was OK. I could proceed as planned. They definitely did not need to do that, given how the damage occurred. I would have paid an additional fee to cover the costs, and I support a policy change that ensures customers have to act at least "ethically acceptable" as consumers. In the long run, this is beneficial to everybody. Damn, I sound like a company shill.
But that's how good this product is. I can't help but be a vocal supporter. I loved the 2.5. I would have been happy if the 2.5 was the only device I used for the rest of eternity. Wouldn't have felt like I was missing out on anything. The v3 is better. The changes improve things I didn't know I wanted improved in ways that I couldn't have imagined. It looks and feels just like the 2.5, but the adjustable height stem is a great concept. Not only does the rim at the end allow much easier access, especially after a few sessions in between cleanings (which you should be doing regularly, fyi), but it somehow slides effortlessly and feels secure at the same time. Brilliant. There's a noticeable difference in the swing of the battery door and the on/off 'opening switch. Same movement for the most part, just feels sturdier, better engineered. You might be noticing that I'm focusing on the small, insignificant stuff. But, that's the thing about the Haze. The 2.5 functioned perfectly. The v3 functions the same, but with all these little updates that add up to make it better. If you haven't yet, buy this thing. If you own on, congratulations, high five!