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Vapir Rise Vaporizer

Discussion in 'Plug-in Vaporizers' started by VaporNation, Aug 16, 2013.

  1. Vitolo

    Vitolo Vaporist

    Messages:
    9,147
    Location:
    The Vapor Trail
    I use 2 methods:
    1. I use 2 tiny needlenose pliers.....
    2. Or one tiny needlenose with an eyeglass screwdriver
     
  2. George1151

    George1151 Well-Known Member

    Messages:
    235
    Location:
    Ontario
    I have tried 2 small needlenoses one gripping the shaft and the other gripping the nut and nothing budged either when hot or after long I SO soak. Don't know what else to do.
     
  3. ginolicious

    ginolicious Well-Known Member

    Messages:
    1,150
    I’ve never had this much issue. I don’t know why you cannot seem to get it off. Only happened to me once and hitting it up made it come off like butter going through a hot knife.
     
  4. George1151

    George1151 Well-Known Member

    Messages:
    235
    Location:
    Ontario
    On the phone with Vapir now. The reason I cannot get it off is because I must have bought their first batch of Vapir Rise 2.0. The later batches have a notch or screw slot on the top of the nut and are replaceable. Unknown to me is that their first batch like mine did not have this slot and thus cannot be removed without breaking the shaft and likely the adapter that the plunger shaft slides through.

    I asked them to send me a replacement and they are bitching about it is out of warranty. Now have to send them pics to prove I have an earliest version which they replaced soon after with the new design.
     
  5. Hey Nineteen

    Hey Nineteen Well-Known Member

    Messages:
    71
    I have had good things with Vapir when my N02 broke they were going to replace it, but it was under warranty. Please let us know if they treat you bad. Since you have the old one they obviously knew there was a flaw and changed the design. They should help you out to be fair.
     
    Vitolo likes this.
  6. George1151

    George1151 Well-Known Member

    Messages:
    235
    Location:
    Ontario
    I explained all that and had to send them pictures etc. I will be one very unhappy puppy if they cheap out on me. I have wasted so much time on this not knowing there was a different version of the nut on the plunger shaft for the V2 which I have. I could not even find their phone number. Only found it on their FAQ. Had to waste time sending a message through their form on their web page.

    Hope they do the right thing. By the way the person in CS was acting she was saying it is out of warranty so nothing they can do. I wanted to escalate to a manager but none were available. Was then told to send email with pics of my plunger which I have done (more time wasted).

    Until today I had no idea I had one that was not removable and that later versions had corrected this flaw.
     
    Vitolo likes this.
  7. George1151

    George1151 Well-Known Member

    Messages:
    235
    Location:
    Ontario
    Update from Vapir!!!!!!!

    I am sol (shift out of luck) because my unit is out of warranty. Their advice is to cut off the shaft with a hack saw when I need to replace the plunger screen.

    I bet this design flaw was recognized right after I bought mine and they are plain being cheap about this. Morally I feel they are wrong if legally right.

    Pissing off your best customers over something so easily fixed is plain dumb. Unless they cant make ends meet and the $10 or less it would cost them to make things right is not within their means.
     
  8. ginolicious

    ginolicious Well-Known Member

    Messages:
    1,150
    Just buy a new plunger piece. It is what it is.
     
    Vitolo likes this.
  9. George1151

    George1151 Well-Known Member

    Messages:
    235
    Location:
    Ontario
    It's not the money. It's dumb on their part.
     
    Hey Nineteen likes this.
  10. ginolicious

    ginolicious Well-Known Member

    Messages:
    1,150
    Busted this bad boy out last night for a bbq. Was doing bag after bag. Really enjoy this vape. Gives a real nice high i forgot about.

    Only downside is I need a new herb chamber. The screen bottom broke completely off haha. I’m way out of warranty so not going to bother with that. I just put the screen on the inside of the chamber and it doesn’t fall through. It works. But a pain to cash out the bowl.
     
    Vitolo and Hey Nineteen like this.

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