Hjalmark
Oldest boy alive
"Hopper Update 2018
Hopper Labs Quick Update 1 - 2018
We are three-quarters of the way through a major overhaul to the service department.
We're addressing problems many users have had that require substantial production changes. Reliability and performance upgrades are both coming!
More processes have moved in-house for better quality control and a smoother production process.
Stainless Cases and External chargers have been delayed due to the overhauls we have undertaken with the central Grasshopper unit. With a small staff, we have had to put all our resources where it matters most. They will ship Q1. Leather sleeves are in-stock and shipping.
Hoppers will be coming out of warranty and new unit shipping by the end of the month. Nothing ships until we have our upgraded units ready implemented!
The Hopper is a made in the USA product and we are now doing even more of our work locally and in-house. Your Grasshopper is hand-assembled in Colorado and carries a lifetime warranty.For those of you with your device in service. You will be receiving upgraded internals as part of the standard lifetime warranty. We know this is taking longer than normal, but we do not feel it is beneficial to replace your units with older versions.
Contact us anytime for order updates, service updates or estimated shipping times.
Stay tuned. It's going to be an exciting 2018!
Hopper Labs"
Saying that the case supposed to be shipped by décembre are late on jan 15th. That's so HL. Do they think we're stupid ?
Dont care about how long it takes as long as hopper labs stays afloat and services my unit
Admirable seeing company stick to its product and customer
Smart thing would be to sell and bail out
But seams like something is driving them, be that money or passion
Hopefully bit of both
GO TEAM HOPPER!
Ps. Haters going to hate