skyvaper
Well-Known Member
@Lefty collecting the data you are requesting is not going to change your chances of receiving a defective hopper. I'd say you have 5 months of knowing what a hopper should do. If there is a variation on how it operates then you will need to send it in. But here is what I've seen in my experience.
1. Flickering beyond low battery warning
2. Taking longer than 5 seconds to heat
3. Hot backend
4. Light abv on temp 5 (overpower the heater)
5. Single flash of red while heating
6. Flash of red when clicked on then no power (even once is not good)
7. No auto off
Again if your hopper is doing any of those things above even just once it's a sign that something is wrong and will eventually degrade in performance or just not operate. There are different levels of degraded performance but when you start "testing" your hopper for performance It's NOT you its me said the hopper.
I've recently had multiple and I mean MULTIPLE RMA services. My advise to anyone is know what you sign up for. I know there is a lifetime warranty. I know if it is not working correctly I send it in and they fix it. The only surprise around the warranty service is when they go above and beyond what they said they would do like paying for postage, or sending a replacement before I send my unit back.
The hopper itself has not proven to be reliable. What I can rely on is to send it and they fix it, or in some cases attempt to fix it. I'll eventually get a working device and eventually a golden ticket. I'll keep trying until I do because this thing fits my needs so well.
1. Flickering beyond low battery warning
2. Taking longer than 5 seconds to heat
3. Hot backend
4. Light abv on temp 5 (overpower the heater)
5. Single flash of red while heating
6. Flash of red when clicked on then no power (even once is not good)
7. No auto off
Again if your hopper is doing any of those things above even just once it's a sign that something is wrong and will eventually degrade in performance or just not operate. There are different levels of degraded performance but when you start "testing" your hopper for performance It's NOT you its me said the hopper.
I've recently had multiple and I mean MULTIPLE RMA services. My advise to anyone is know what you sign up for. I know there is a lifetime warranty. I know if it is not working correctly I send it in and they fix it. The only surprise around the warranty service is when they go above and beyond what they said they would do like paying for postage, or sending a replacement before I send my unit back.
The hopper itself has not proven to be reliable. What I can rely on is to send it and they fix it, or in some cases attempt to fix it. I'll eventually get a working device and eventually a golden ticket. I'll keep trying until I do because this thing fits my needs so well.