Discussion in 'Portable Vaporizers' started by Davinci_vaporizer, Sep 26, 2016.
I hope the surprise won't cost me 250€+
Never had a problem with mine yet, have found it easy to clean, great tasting vapor, good battery life, but, that's just me. Every time I go to their website though, the dude on live chat is always there asking me if he can help, which he always does.
**420 GIVEAWAY ALERT** The first 5 people to inbox me their full name, email and mailing address gets a DAVINCI Glove https://www.davincivaporizer.com/iq-glove/
Thanks for the opportunity @Davinci_vaporizer
Weew.. Had to edit mine
Would we get the chance to choose a color?
Nice, I love a good race.
Yes, we have 2, Gray and Black. There's only one slot left
HAPPY 420 TO ALL FIVE OF MY WINNERS! You guys rock! Gloves will be shipped asap!
Imr batteries is sold out of LG HG2, anyone knows where to get genuine batteries and cheap as IMR? Thanks
Has no one bought the IQ sleeve?
I'm expecting one so I'll report back once I get it. Definitely looks better than all the after market sleeves I've seen available.
It's on the way ;-) excited for your feedback!
So I've had my IQ for almost a year now...
It takes about 20 minutes for it to heat up now, and it doesn't even heat up to the temperature specified.
The hottest I can get the unit is about 320F, and that's with setting it to 430F. (And waiting about 20 mins)
Still using the original battery in the unit.
Would getting a new battery possibly resolve this?
Did a reset on the unit too, just see if it would help, it didn't.
Do you use an external charger that would also report on the health of the battery? Depending on how often you use the vape having an external charger and extra battery would be good options even if the current battery is running fine.
That sounds like an issue, you should definitely contact customer support.
I would have to agree whole heartedly.
Just sent you a DM.
First post here, ive being uaing the IQ for about 6 months now.
Ive read a lot about cleaning.. so thought id chip in my deal.
I use a three piece grinder.. so every month or so I clean the flavour chamber with a nice nug, stuff it in the chamber and wipe all the nectar out repeat and drop the coated nugs into the bottom of my grinder, where it sits getting coated with shake for a couple of weeks.. kind of like vape made space bud!
One of the led lights had dimmed I think is about to die soon
Well, with my issue, on a full charge, I can hit around 350F - 356F.
So maybe it is the battery?
I don't have a spare or an external charger.
Also, unfortunately, I'm not under warranty, I was told this by Davinci last year.
They said, due to buying my IQ off Amazon, they couldn't help me.
My pearl came off, and I was told I'd have to pay $100 for it to be fixed.
I asked, since it's not under warranty, if I could just buy the part and do it myself, they said no.
So I've just been putting the detached pearl in place manually.
Sorry, didn't receive the DM.
Amazon breaks the warranty? Haven't heard that before. But why ?
Don't know, that's the info I got in the email.
If I'd known that prior to my purchase, would have bought it from a place that DaVinci does warranty with.
So I'm not sure any of the local shops would count either.
Maybe the warranty only works directly through their site.
Might be some small print I didn't see.
Still, since I don't fall under the warranty, I gotta find a way to support the device myself.
i think i fixed my battery lid problem, i used qtip with iso, took out battery, cleaned the area where the lid head clips into, cleaned under and top of the lid, cleaned the tip of lid that slides into slot, both sides, then i pushed the protruding tip into the lid and cleaned the area inside of the tip, it seems to be a buildup of gunk which makes it "stickier" than usual, so when you try to push lid down and let it slide in to the slot, it slides in too slow or is stuck and battery pops up after you let go, but to find the lid didn't engage, after cleaning it, it feels much smoother and it clicks into place better and faster, hope it makes sense
so iq users, you gotta clean the lid with qtip, every single area, especially the tip that sticks out, i suspect its the buildup coming from the flavor chamber, albeit small, it can make it sticky, after i finished using the qtip it was slightly yellowish, so i believe that tells me the lid needs a regularly cleaning with the rest of the unit to perform like new, im reopening and locking the battery back with ease now so i think i fixed the problem, hopefully it permanently fixes it, i dont want to rma, i use it too much lol
Unit dropped and now the battery lid/connection is giving problems.
I think the battery door has recessed slightly below where it's supposed to rest or something, because the unit isn't powering on.
The unit works fine when I do (by luck) get the battery door to fit without all that rattling around inside(I think it's either the battery or the flavor chamber)....but it's very time consuming and frustrsting since I'm just opening/closing the battery door hoping that it will right itself.
I'm scouring the Internet for issues with the door/connection...and then I remembered that this is a prime place for such.
Anyone experienced this problem or at least know what I can do to fix this battery door/connection provlem?
You'll probably get a reply from Davinci on here as they are quite prevelant on this thread.
I would honestly suggest opening an rma with them as tinkering around with things like this doesn't seem to make sense. I understand your frustration I look at things this way - take the value of your hourly pay rate and times that by 1.5 now think of all the time you are going to spend frustrated and trying to fix this vs opening up an rma and getting it sorted properly - straight from the source.
I don't think the problem you have would take too much to fix but I don't currently own an Iq and have never physically held one.
I will be purchasing one later on this week. So I'll probably be a little more knowledgeable soon. I take it you've seen puffitup's tear down page
I really wouldn't recommend doing this though unless you're 100% confident but it might give you a bit of insight or at least you could compare your parts to the ones on there.
*After thought have you tried removing the flavour chamber completely and trying to power the unit on to see if that helps. Is this even possible? Can you use the IQ normally (without your issue) with the flavour chamber removed?
My serious suggestion would be to contact davinci. They know what they're doing. They will look after you.
I've seen the tear down and I'm not confident enough to attempt something like that.
Also I live outside of the U.S. so an RMA would take quite a bit of time and money to be completed since I'd have to ship it out and then back in again.
The battery door latch upon closer inspection got warped or damaged during the fall, because the unit can and will turn on if I apply enough pressure to it (Battery door).
Also the spring/battery terminal within the unit could have also been affected, but I'm not trying to tinker with that either until I've read/heard info and solutions.
The Davinci rep is pretty deep in here and he's offered to help me with my RMA process before (For my first IQ), but I'm saving all of that for when I'm completely out of options.
As for your question about starting the unit without the flavor chamber, you can. Once the unit is being powered by the battery, it works. My problem is that the battery is not making contact properly on either the top (Battery door) or bottom (Battery terminal). The chamber isn't the problem in this case.
Also, as a semi seasoned user to an IQ newbie I'll give you a few tips that I wish I had known when I first started.
-LEAVE THE PEARL ALONE. The more you fiddle with it, the greater your chances are of damaging the post.
- There is a chamber to clean UNDERNEATH the flavor chamber tube that also affects taste/performance. Cleaning the chamber and oven isn't enough. Don't wait until you get harsh vapor/flavour to do so.
- tough draw resistance? Don't pack the bowl TOO heavy/tight. Also the 10mm mouth piece is easier to draw from than the little raised lip mouth piece for obvious reasons.
- Be very mindful of the nectar collector or any other water attachment that sits directly above the mouth piece. Water falling directly into your unit while it's on and hot WILL mess it up, even if once.
(This could be inexperience on my part with the nectar collector but still, be mindful)
Enjoy when you get it, man. It takes some tinkering, but once you get comfortable, you'll be well on your way with this beauty.
Good luck, it does sound like something is loose and I hope that you do get this fixed. I asked the rep (I don't think it's a guy) recently about service and apparently there's a service centre in Rotterdam. I'll post this, go back and edit their comment in.
I'm north England so if you're not far away and want an extra set of eyes hit me up.
Thanks very much for the advice. I have scoured these forums but there doesn't really be a way that the best tips are documented. There really should be some sort of sticky or summary. I'm starting a blog and I hope to summarise some of these tips. I know everyone is different but little things like what you mentioned above really help.
Separate names with a comma.