Mine cracked also
I dont know how to post the pic.....why cant I just copy a jpeg to the post?
Make a claim like I did, or they will never know. The more reports, will effect their future policy, or fix the issue.
In their correspondence with me, they claim they don’t use PLASTIC, in the cap, I had used the term generically, as that’s what it looks like, but of course there are many types of materials that look like plastic, but are made for specific applications.
Using the SS load chamber with pods, the HEAT is right next to this “material”, and while I never have to go much higher then 360-380f, it’s still very HOT, and perhaps what ever this may be, it’s not able to take even moderately high temperatures on my device. Or maybe a bad batch of such material.
Point is, a vape device that is listed as $180.00 on their site, should not have this issue, regardless of the warranty language. And customers coming forward with HELPFUL information on a new model, should be taken care of, and quickly. My time is actually worth something to me.