In the land of the blind, the one-eyed man is king
I believe I have one from the early release and mine works great.the representative (top green) basically told me that my model is defective and they've made several up changes including more power coming out to the heater adjustments in the air path resistance, battery all kinds of things so basically he said I have the underpowered little vapor producing unit and it's a shame I waited so long to return it. I'm actually pretty disappointed that the company made so many changes and I bought one of the first models and that's why I've been struggling to get any kind of production because it's all been changed and powered up more. Hopefully planet of the Vapes will take care of me because xmax definitely isn't at this point in time.
Why is the Top Green rep acknowledging you have a defective unit and not offering to replace or repair it? Even if you missed the warranty period I would think you'd still be entitled to a repair or return if they had to make so many changes. Did you miss the warranty period? I think the warranty from Topgreen is 6 months and POTV is 1 year.