Vape_Or_Die420
Well-Known Member
You are at their mercy. I would expect the whole return/replacement will take a couple weeks.
Venty by Storz & Bickel
- Thread starter Jill NYC
- Start date
Werbenjaegermanjensen
I was #1
Well looks like S&B is doing some homework, just received a firmware update straight from 1.07 to 1.09 and there's a setting to lock the Boost mode now
imor jones
Well-Known Member
I just did the update right away.
Only bad thing was i need to typ in my serial number but almost could not read it on the device because its wearing of by some scratches
Only bad thing was i need to typ in my serial number but almost could not read it on the device because its wearing of by some scratches
RustyOldNail
SEARCH for the treasure...
Nice job, been hoping that 90 second “boost” limit would get fixed, better late then never….
Would be nice if S&B sent emails out to us registered users ALERTING us when new firmware updates are released, and the standard “update log”!
Vitolo
Vaporist
While a limited edition "taunt", it is also a point of reference for the establishment of norms, and development of expectations.Taunting your peers heh? That's not nice mate!
RustyOldNail
SEARCH for the treasure...
So far there is no evidence that the “hours” of use has any direct effect on 04 errors, so it’s a useless datapoint.
Their warranty is the only safety net it seems.
Their warranty is the only safety net it seems.
eyevape
👀
No, just wanted to compare hours and have an insight on the durability of my unit.Taunting your peers heh? That's not nice mate!
No, not even limited. Reference point only.
Thanks.
450-500 hours pretty evenly split across 2 Ventys. All button falling apart, no E04 ever seen. Ordered first on release from S&B direct and second (current with buttons wrecked again) was RMA replacement after 3/4 months of release.
Wow. That change has made the temp buttons redundant for me. I now have "my" temps set up as boost and super-boost, the boost modes stay locked and when I turn it on next time, it starts at the base temp.
Perfection! Thank you S&B!
eyevape
👀
Wow, that’s quite a lot of mileage. But if the Venty was my main device, I’ld be there easily as well. It’s a shame that the buttons can’t keep up with a device that’s supposed to last for years. This is my first S&B product. Does the Mighty had similar problems?
For me the temp buttons have been redundant from the start, as I’ve been using the routine you described anyway. But now I can save double clicks, which hopefully prolongs the power button’s endangered life. And it’s less annoying obviously.
I have an OG mighty that’s about 5 years old with what must be a min 1000 hours on, and a mighty+ with similar and the buttons all resemble the same condition as when purchased. It’s clearly an inferior material on the Venty which is a shame and I’d imagine they’ll sort, quietly most likely.
The performance from Venty is superior, just build quality far subpar.
Venty also annoyingly can’t be used whilst plugged into mains due to oven power or something, but with fast charger can get decent from 20 mins plugged in. But again, something the mightys have if that’s preferable also.
It’s gonna stay my main unless a tragic E04, just hope they address quality. Out of all the things that could go wrong with a new device, buttons would be very low on my suspect list, really poor.
eyevape
👀
That’s pretty much how I perceived S&B devices. I don’t understand why they change a material that has been working well for ten years.
I’d love to have pass through charging too, but a 130W charger is maybe a bit too much to ask. Luckily I have other devices around to skip the charging time
Yes, especially from a company that is so experienced with button operated devices. Never change a running system, I don’t get why people don’t get that
Anyone knows the costs of power button replacement when you’re out of warranty?
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Partialgenious
Member
Well as relatively new vaporist (hope that’s a word) 1 year into the journey, first S&B device and I understand what it’s all about. Way smoother for longer than my TM2. Maybe I run my TM2 at too high of temp now that I’m thinking about it.
2 days and 4 loads into it the Venty is dumby proof. I need to clean my TM2 and do a side by side, but currently thinking TM2 has better flavor but it fades so much quicker. Venty for session style currently seems like such a great experience. Not knocking the other or really trying to compare, just telling my experience. I don’t even want to adjust the settings, stock is flavorable in my opinion for a very long time. When it starts to fade I hit boost once, don’t see much difference in the second boost besides darkness of roast but taste is not there for me.
If I can avoid problems with it, so far I will say well worth the price. Time will tell if this is true.
As someone that’s been monitoring this thread and updated my Venty before use. I have to ask is the diagnostics a new thing? Was looking through options and saw a test you can run, not labeled diagnostics but that’s basically what it was. Traveling so can’t explain it, but seems new with the latest firmware from what I can tell. I actually ran it on accident not understanding what it was. Curious if this is new or not?
2 days and 4 loads into it the Venty is dumby proof. I need to clean my TM2 and do a side by side, but currently thinking TM2 has better flavor but it fades so much quicker. Venty for session style currently seems like such a great experience. Not knocking the other or really trying to compare, just telling my experience. I don’t even want to adjust the settings, stock is flavorable in my opinion for a very long time. When it starts to fade I hit boost once, don’t see much difference in the second boost besides darkness of roast but taste is not there for me.
If I can avoid problems with it, so far I will say well worth the price. Time will tell if this is true.
As someone that’s been monitoring this thread and updated my Venty before use. I have to ask is the diagnostics a new thing? Was looking through options and saw a test you can run, not labeled diagnostics but that’s basically what it was. Traveling so can’t explain it, but seems new with the latest firmware from what I can tell. I actually ran it on accident not understanding what it was. Curious if this is new or not?
chillAtGVC
Well-Known Member
@Partialgenious the diagnostics (whatever it is called) is not new. I just shows which options you have changed from default. I think it is intended to help S&B do remote troubleshooting.
vapviking
Old & In the Way
Good question, but another question is, "Has anyone ever had service from S&B on an out of warranty portable?"
justcametomind
Well-Known Member
You won’t be there unless you vape ten grams a day out of a 200mg Venty oven each day! Other possible scenario you would be having a similar hour count would be if you, like some do, like to sip from your SB portable even after active ingredients have ceased to come out, just because vapor from reclaim waxes inside the (heaten) CU continue to come out.
Do you plan to have sessions that last half an hour each?
If you don’t plan to sip from it 2/3 hours continuously each day you won’t have that hour count. And even if you did and your on/off button would be completely peeled off, the vape would be still perfectly functional.
The only real thing to think about if considering to get a Venty or not is imho where you live and if S/B is easy to be reached/reach you: mostly EU or USA. I’ve never had even to ask and I was always provided free shipping for sending RMA returns. I probably had 3 Crafty and at least a couple of Mighties RMAs and never paid a cent. All these small defects like buttons peeling off are your opportunity to get your vape replaced when the warranty will be close to expire. 2 years from now you will probably have better vapes to think about and most probably they will have fixed everything there is to fix and your RMA replacement will give you at least another 2 years of pleasant service. Perhaps two years from now we will know if overusing a Venty triggers E04 or not. I bet it does, but we will see. In the meanwhile you get to use the best airflow there is from a non ceramic vape (Vapbong) or a Volcano.
See below...
I'd bet a few bucks on cost cutting pressure from their new (since 2018) overlords, Canopy Growth. As soon as the business clowns get into the game, things go sour quickly. "if we cut costs by 4 cents per button set, multiplied by 17 gazillion units, We'll make a shitload more profit.
When Venty was designed, there were no specs for USB-C PD in that power range. Venty+ might fix that. As of 2021, USB C PD has specs for up to 240W.
Nope, it was there in February 2024 when I got mine.
A bit of a revelation today whilst on the sofa. The sunlight was creeping through the window just right, and I noticed an orange glow through the tiny slit in the housing. From what I can see, this explains a lot regarding durability of buttons…..
The rubber inexplicably appears to be one piece inside, spread across all buttons?! Horrific to see
Like something from DH gate. S&B lucky the oven is so good
The rubber inexplicably appears to be one piece inside, spread across all buttons?! Horrific to see
Like something from DH gate. S&B lucky the oven is so good
chillAtGVC
Well-Known Member
The orange rubber is not the actual button, it is a cover over the buttons to keep them clean and keep debris off of the circuit board. You can see the extent of the orange rubber around 3:40 in this video:
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Sorry to be honest but this seems like sabotage...A bit of a revelation today whilst on the sofa. The sunlight was creeping through the window just right, and I noticed an orange glow through the tiny slit in the housing. From what I can see, this explains a lot regarding durability of buttons…..
The rubber inexplicably appears to be one piece inside, spread across all buttons?! Horrific to see
Like something from DH gate. S&B lucky the oven is so good
![:\](/i/s/hmm.gif "Hmm :\")
chillAtGVC
Well-Known Member
That looks to be heat damage and it is not very close to the oven. I hold my Venty there and it barely gets got enough to melt butter let alone rubber. If the oven is hot enough to do that, I'd expect it to combust anything actually in the oven. Curious.Sorry to be honest but this seems like sabotage...
cheeseholidays
Well-Known Member
Has anyone updated to the new firmware?
I know in general people are crazy about the solo taste Vs the venty. And while it is cleaner at the start, I don't think there is any comparison if one compares the whole session instead of just the beginning. The venty just produces a more consistent taste throughout. The solo tastes fresh the first hit, followed by hay taste the rest of the session. The solo has been sitting in the shelf since getting the venty, and now the venty has been sitting next to it since getting the tempest.