Venty by Storz & Bickel

[philiegram]

I AGREE, but unless feedback is sent to S&B, there is no way for them to know…..
I emailed them with such a request, but unless they receive more input, I doubt they will bother.

As I reported here some months ago S&B has already confirmed that they will incorporate a Haptic Feedback when the Venty goes back to the base temp with their next firmware. Unfortunately they will not consider NOT jumping back as long as you have drawn in the past 90sec. lokking forward to this firmware!

 

[justcametomind]

In a few days I had E04 twice with 083 displayed when pressing the "+" button.
After a minute it worked fine each time but after the second episode I messaged SB to let them know and to ask what does the code means.
edit: got a generic answer asking to open an RMA with no explanation of the code unfortunately.

...so, I do not know how I feel anymore. I am receiving my third brand new unit on Thursday. I am not confident about the Venty anymore I believe...I will use it of course but, I will always be worried about it. I have started to use my Volcano lots more. When my Venty comes I don't think I will be using it so much anymore. I am dusting off my TM2 and cleaning some of my beautiful stems...I am done with the Venty drama for a bit.

As LesPlenty said, use that bitch like never before! And don't forget to register the new unit's serial number to gain the third year of warranty. Proof of purchase is the receipt of the original Venty in the order history.

 

[FireFcuk2]

Not sure if you're aware -- if you start at 160 then boost twice and take draw at 200, you can double click to return to base 160. Maybe that's what you meant in your last sentence? But I don't see need for revision about this issue. (wish it would haptic warn us about dropping down from boost though)

Yeah I get that, at the moment I have temps at 160 175 and 210, and I'm now starting on 160 and vaping all the rest at 175. OR, I am experimenting with short duration high temp so I want to start at 210 for 10 seconds then double click back to 160 and keep going while it's cooling down to 160 then I'll switch off.

Now at the moment if I want to begin at 200, I'll have to start then double click twice. It's not really a big deal, but I'd prefer the vape to start already at 200, then I can just double tap to go to 160, or if I want to start at 160 then I'll start the vape and double tap. It's a very small deal, but at the moment I cannot start at a higher temp and then 'boost' down. I should be able to set any temp.

I can see their logic, they are thinking but if you start at 200 then switch to 160, you won't know when what temperature it's actually at. You know S and B, I can handle that, I really can. So it would be useful to be able to either set negative offsets for the two boost buttons, OR be able to dial in the two boost temps directly, whatever you want. So say for example you wanted to start at 210, then boost to 150 then 175. At the moment you cannot do that but there's no reason why it could not be a further firmware update.

The smallness of this request is a testament to how much they got right.

Honestly, the orange lock button never bothered me, did it for YOU!

You know it's better.

 

[FireFcuk2]

What is the story about having batteries replaced, I have not been able to find any info on that. Nor how long they are expected to last with daily use.

 

[Dr. G]

Thanks for being an early adopter as problems can get past beta testers (as we have seen).
I would be the opposite of you though, I would be running it hard while under warranty to make sure I get a unit that is going to last and not fail on you again. So nice they gave it 3 years total for warranty for peace of mind.
I am sure you will get sorted...eventually.

Thank you for your advise...I think you have a great point. I should. You are right I think. Thank you for posting your view. It is good. Thank you.

 

[Vaporhead99]

What is the story about having batteries replaced, I have not been able to find any info on that. Nor how long they are expected to last with daily use.

It says on the below Storz Mighty and Crafty links that they will replace the batteries / service your device at a cost for devices out of warranty, I have copied and pasted what it says in full after the links.

There is no information on the Venty regarding battery replacement however that will be because every Venty will have at least two years warranty so the batteries would be replaced under that.

I don't know repair prices only shipping prices, I imagine when a RMA is initiated the repair / service prices will be shown

CRAFTY Troubleshooting EU/US-EN – STORZ & BICKEL

STORZ & BICKEL leads the vaporization market in innovation with CRAFTY, MIGHTY, PLENTY, VOLCANO and more. Visit the site to learn, buy and get support.

www.storz-bickel.com

MIGHTY Troubleshooting EU/US-EN – STORZ & BICKEL

STORZ & BICKEL leads the vaporization market in innovation with CRAFTY, MIGHTY, PLENTY, VOLCANO and more. Visit the site to learn, buy and get support.

www.storz-bickel.com

The battery life has shortened.

A battery's lifetime is limited. After hundreds of charging cycles there will be a decrease in performance. This is the case with any battery, though we tried to prolong battery life as much as possible with the help of a sophisticated battery management. We do offer a service for a reasonable price. It includes the replacement of the battery and exchange of all wear and tear components like seals and screens.

If you are interested in having your unit serviced, please initiate an RMA by registering your device for repair with us.

 

[4-Aces King-High]

Got My 2nd Replacement Venty Today. The Venty Charged in under 2 hours !
I loaded one bowl and The VENTYIs Back in Great form. I feel this version will Last,just one bowl so far With More bowls coming .

 

[RustyOldNail]

As I reported here some months ago S&B has already confirmed that they will incorporate a Haptic Feedback when the Venty goes back to the base temp with their next firmware. Unfortunately they will not consider NOT jumping back as long as you have drawn in the past 90sec. lokking forward to this firmware!

Guess we will have to wait to see which will be available first….
a firmware update… or
Venty spare parts!

 

[badbee]

What is the story about having batteries replaced, I have not been able to find any info on that. Nor how long they are expected to last with daily use.

Li Ion cells will start to have a noticeable decline in capacity after 400 - 600 recharges. That will be several thousand sessions but will vary based in individual usage patterns. It's hard to say how it will compare over time to a Mighty because the Venty pulls more power but is also using newer Li Ion cells that are probably better. Nobody can tell you what long term usage is like from a customer experience point of view because it's brand new, no one has used one for more than a few months at this point.

 

[Dr. G]

Greetings everyone, I received my beautiful Venty today. Now, I have to get back into using it. I was using my amazing Mighty plus until Venty came back...I want to have faith that this will be the one at last. This is my third unit. Pray for me...

 

[RustyOldNail]

This is my third unit.

We all had a bad V1, so you are actually on your 2nd “supposedly” good one. I know you like it, so …
GOOD LUCK!

 

[imor jones]

Li Ion cells will start to have a noticeable decline in capacity after 400 - 600 recharges. That will be several thousand sessions but will vary based in individual usage patterns. It's hard to say how it will compare over time to a Mighty because the Venty pulls more power but is also using newer Li Ion cells that are probably better. Nobody can tell you what long term usage is like from a customer experience point of view because it's brand new, no one has used one for more than a few months at this point.

And you have the option to use the battery protection mode...

 

[brquad225]

I'm enjoying my Venty, but really need S&B to start selling the cooling units and spare parts in USA store. Mine is getting gunky and would like to have some spares to just swap out...so I can clean when I feel like it.

 

[JoeMama]

Yeah I love my TM2. Only thing is thee is a learning curve for newbies so it's not a great sharing vape. Where as the S&B vapes generally just work well every time.

I just prefer the flavour of TM2 compared with mighty + (not tried venty) and I prefer pure convection so I don't waste herb as I usually just habe a few pulls then turn it off.

Been a few weeks and I'm having zero complaints with Venty. It does very well, especially now that I have a microdose method using the glass insert and an aluminum cap. Perfect at 210ºC. No water needed.
I haven't used a TM2, but I have a ROFFU that I'd used before. It seems like a TM2 based on how it seems to work. I'd say I miss that type of hit, too, but I can't hit straight convection without a cooling system. Venty hits fine at 210ºC and it's 1-2-3 and done. If it went to 220º then sure it'd be even better but I don't need the extra benzyne and other toxic products above that.

The battery life has shortened.

A battery's lifetime is limited. After hundreds of charging cycles there will be a decrease in performance. This is the case with any battery, though we tried to prolong battery life as much as possible with the help of a sophisticated battery management. We do offer a service for a reasonable price. It includes the replacement of the battery and exchange of all wear and tear components like seals and screens.

I should know this, but, I have a habit of charging Venty even when it's well above 50%.... Is that bad? Should I let it get really low before charging as a practice?

Greetings everyone, I received my beautiful Venty today. Now, I have to get back into using it. I was using my amazing Mighty plus until Venty came back...I want to have faith that this will be the one at last. This is my third unit. Pray for me...

I hope the third time is the charm... I agree with other posters here who have said you should work that thing hard. It should be able to take it.

 

[Dr. G]

Been a few weeks and I'm having zero complaints with Venty. It does very well, especially now that I have a microdose method using the glass insert and an aluminum cap. Perfect at 210ºC. No water needed.
I haven't used a TM2, but I have a ROFFU that I'd used before. It seems like a TM2 based on how it seems to work. I'd say I miss that type of hit, too, but I can't hit straight convection without a cooling system. Venty hits fine at 210ºC and it's 1-2-3 and done. If it went to 220º then sure it'd be even better but I don't need the extra benzyne and other toxic products above that.


I should know this, but, I have a habit of charging Venty even when it's well above 50%.... Is that bad? Should I let it get really low before charging as a practice?


I hope the third time is the charm... I agree with other posters here who have said you should work that thing hard. It should be able to take it.

I am using it again...man, I feel it is so different than my Mighty Plus...they are both amazing. The Venty just feels like strength. Powerful. This third unit is very tight. The lid is tight. The way the mouthpiece swings feels tight and new. The color of the Venty is vivid...it looks very nice. Anyway, thanking everyone that showed me support. Thanks again.

 

[Sandrider1962]

I should know this, but, I have a habit of charging Venty even when it's well above 50%.... Is that bad? Should I let it get really low before charging as a practice?

Shooting off the hip here..... a few years back, I got kinda serious with DJI drones. Same Chemistry battery, very complex management system.
(which could in emergencies be bypassed) But to do so was a risk to the lifespan of the battery.

The General consensus, vary the depth of discharge, higher is better, but dont take battery below 10%.
I would bet S&B will not allow a bypass. Just the same, deep discharge at least in drone batt's has been label more destructive.

 

[brquad225]

Shooting off the hip here..... a few years back, I got kinda serious with DJI drones. Same Chemistry battery, very complex management system.
(which could in emergencies be bypassed) But to do so was a risk to the lifespan of the battery.

The General consensus, vary the depth of discharge, higher is better, but dont take battery below 10%.
I would bet S&B will not allow a bypass. Just the same, deep discharge at least in drone batt's has been label more destructive.

I have been pretty serious with all types of drones since '14 and the batteries. LIPO chemistry of typical drone batteries is slightly different than LI ION used in vapes, although some have began using LI ION batteries in drones over the last few years. Long story short, you generally do not want to over discharge lithium based batteries because it can cause permanent damage... So for LIPO 4.2v per cell is full charge. Most sources say don't go below 3.2v, but I used 3.0v as absolute lowest. LI ION like those used in vapes can go down to 2.5v! I say all this to say, 10% of capacity sounds like OVERDISCHARGE. However, I do not believe the BMS (battery management system) on this system will allow you to over-discharge, so this is probably a moot point.

I often let it get to 1 or 2 bars left and charge it up from there, but I do top it off when I feel the need. I agree with the sentiment expressed earlier in the thread...use it as much as possible now. I believe if the battery failed within 2 years (3 if registered), it will be warrantied!

 

[vapviking]

I believe if the battery failed within 2 years (3 if registered), it will be warrantied!

Batteries are specifically not warrantied unless your country has laws that say otherwise.
This brings up one of my old (2013 or 14) Crafty stories. I returned one for giving me flashing lights or some such error, I don't exactly recall. It was the third device from my purchase and it was less than a year from my original purchase. (Venty, to me, echos early Crafty in both hits and misses.)
They did not honor my warranty, telling me I had put the battery through "too many charge cycles" --which had to be complete bull. They did send me a new one but only after I paid some amount of 'ransom.' I've blanked out the amount from memory. I still believe someone made a really bad call there.
I do have to say, on balance, my combined experience with S&B has been great!
My first Mighty lasted almost 5 years, with pretty steady use for 4 of those.
I charged it on a completely random basis, was still getting about 6+ bowls per charge near the end.

 

[crownroyaldaddy]

I'm enjoying my Venty, but really need S&B to start selling the cooling units and spare parts in USA store. Mine is getting gunky and would like to have some spares to just swap out...so I can clean when I feel like it.

Came here to say this!

I have like 8 Mighty CUs…being held to one has sucked

 

[RustyOldNail]

Came here to say this!

Say it on the S&B site…… might get better results….

 

[brquad225]

Batteries are specifically not warrantied unless your country has laws that say otherwise.

Well there goes that plan...personally, I activated ECO mode on day 2. So, I hope to get the most out of the battery. We'll see

 

[MDHI]

Li Ion cells will start to have a noticeable decline in capacity after 400 - 600 recharges. That will be several thousand sessions but will vary based in individual usage patterns. It's hard to say how it will compare over time to a Mighty because the Venty pulls more power but is also using newer Li Ion cells that are probably better. Nobody can tell you what long term usage is like from a customer experience point of view because it's brand new, no one has used one for more than a few months at this point.

I recharge every day so guess I'll probably have to send it back in 2 years

 

[RustyOldNail]

Well there goes that plan...personally, I activated ECO mode on day 2. So, I hope to get the most out of the battery. We'll see

The (2) Samsung 30Q 18650 batteries will last years.

Using the Bluetooth app, I turned on BOTH ECO Battery modes too!

With all my replaceable batteries, and an advanced charger, I max them out, and buy new ones,
but on a device like the Venty, it makes sense to help the batteries last longer, as long as one understands you will get less vape time “sessions”, per charge. The other ECO setting is the “slower” charge rate, this is only inconvenient if you are in a hurry. Since I am currently only using mine at home, I use BOTH ECO MODES, but remember if you are planning a trip, and may not have access to a charge, then turn OFF the “charge limit”, and let it FULLY charge to 4.2 volts, probably get a bunch more sessions before dying….

 

[LesPlenty]

Found the Roffu funnel and scoop are great for keeping the Venty top clean,

3 or 4 scoops fills nicely and produces a nice little puck of ABV when finished, like a mini Plenty puck,

Makes for a nice long sesh at 180C till no vapor then a couple of whispy tokes after the Boost (twice) to finish the bowl.
Also managed to link to the device with Bluefy on Iphone to set the charging speed and capacity to ECO.
The CU is a resin magnet but easy to clean with an ultrasonic cleaner...little user input needed.

 

[brquad225]

Question: are you guys taking the CU apart before soaking or not?